Associate Operations Cover Letter

I would like to submit my application for the associate operations opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for administrative work maintaining and entering data into online and offline databases & tracking spreadsheets for several quality systems.

Please consider my experience and qualifications for this position:

• Previous experience with Asset Backed and Mortgage Backed Securities
• Knowledge of Fixed Income, Structured Products, and Credit Derivatives
• Working knowledge of Geneva and/or Bloomberg OMS
• Become an expert on our vendor requirements and our vendor compliance program
• Assist with updating vendor manuals and standards
• Assist with vendor onboarding and approval, negotiating with vendors while explaining our business needs
• Partner with a variety of cross-functional teams (Engineering, Merchandising, Sourcing, Finance, Allocations, and Warehouses) to deliver monthly vendor chargeback invoices to vendors
• Prepare detailed analysis to provide feedback to vendors about where they are excelling and where they have opportunity to improve

In response to your job posting for associate operations, I am including this letter and my resume for your review.

In the previous role, I was responsible for project management assistance to Internal Operations Leadership team to support and enhance employees’ experience; this could involve office relocations, buildout or renovation projects, software implementations, crafting operations-specific communications or other materials, assisting with tracking office capacity, emergency preparedness initiatives, etc.

Please consider my qualifications and experience:

• Prior experience with Oracle SQL, MS-SQL, VB Script, shell script, HTML
• Comprehensive understanding of call centre systems
• Strong technical knowledge of telephony equipment including Verint QM and WFM
• Troubleshoots and responds to system issues related to Verint QM and WFM
• Works closely with all telephone units with respect to developing the optimal call monitoring strategy
• Strong functional proficiency and presentation skills using MS Excel, Word and PowerPoint
• Team player, intellectually curious, resourceful and adept at problem solving
• Basic understanding of operating systems, database, server, storage and networking technologies

I would like to submit my application for the associate operations opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for advice and assistance to users on the usage of simple functional features of software and hardware peripherals.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Process requests involving rewards points
• Manage image reviews
• Work to resolve customer issues with partner sites
• Assist customers via phone and email for the company’s sister site, Elevtd.com
• Proactive and able to work independently within a team environment
• Knowledge of property and casualty insurance coverages
• Is self-motivated and organized
• Good understanding of Trade matching, confirmation and clearance process

I submit this application to express my sincere interest in the associate operations position.

Previously, I was responsible for insights into the Products & Strategy and Operations businesses and proactively develop and report on key performance metrics.

Please consider my experience and qualifications for this position:

• Strong working knowledge of MS Office including Word and Excel
• Communicates frequently with other departments and branch employees to resolve escalated issues
• Retains accurate and appropriate supporting documentation
• Trains other employees as requested
• Quality focused and self-motivated
• Experience in a material handling, inventory management, or shipping setting
• Proactive self-starter who seeks out ways to contribute ideas and add value to a team
• Capable of clearly following direction and established processes

I am excited to be applying for the position of associate operations. Please accept this letter and the attached resume as my interest in this position.

Previously, I was responsible for retail Execution plans and flawlessly organize and communicate with ACOSTA program expectations and anticipated results with clear accountabilities and metrics in place to report progress and results.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Create test plans, conduct testing and provide test sign-off
• Use appropriate tools for testing execution
• Maintain regression test suite
• Create new test templates and scripts
• Conduct production testing and post-production monitoring as necessary
• Previous experience with Fixed Income Hedge Fund Operations
• Strong attention to detail, with problem solving and decision making skills is necessary to be successful
• Advanced knowledge of MS Office is a distinct advantage and/or