CAO Operations Cover Letter

I am excited to be applying for the position of CAO operations. Please accept this letter and the attached resume as my interest in this position.

Previously, I was responsible for learning needs to the KYC Academy and ensure that operational staff training and KYC awareness is embedded in the Screening Operations organisation.

Please consider my qualifications and experience:

• Attend relevant Firmwide Data Management (FDM) and Reference Data Operations (RDO) meetings
• Knowledge of LOBs, business processes and procedures, corporate policies, regulatory requirements
• Knowledge of industry activities, particularly corporate actions, index tracking and stock markets and fixed income products
• Familiarity with statistical analysis and time series data
• Successful track record working in a financial institution and familiarity with DOI functions and systems will be an advantage
• Understanding of the main disclosure principles underpinning the Transparency Directive will be an advantage
• Partner with EMEA CAO Operations functions to develop business management and training metrics/analytics to ensure key headcount, financial, and delivery targets are well-understood and managed
• Partner with other functional business managers and trainers across CAO Operations to incorporate/agree upon best practices and deliver consistent training governance

I would like to submit my application for the CAO operations opening. Please accept this letter and the attached resume.

Previously, I was responsible for primary back up for KYC on JPMC Program Manager.

Please consider my qualifications and experience:

• Experience of effectively managing others, ideally other assistants
• Exhibits a positive, common sense, constructive and manages time effectively
• Analytical, lateral-thinker with good professional judgement, detail-oriented, completer-finisher
• Well-rounded financial acumen
• Adaptive, appropriately assertive, persistent, highly organized, and autonomous
• Proficient with Microsoft Office Applications including Outlook, Work, Excel, and PowerPoint
• Chinese language (Simplified & Traditional) reading and understanding skills are mandatory
• Good knowledge of Bullion Clearing and/or Logistics

I am excited to be applying for the position of CAO operations. Please accept this letter and the attached resume as my interest in this position.

In the previous role, I was responsible for know Your Customer (“KYC”) reports and analyses to department management to assist in their KYC reviews and reports.

Please consider my experience and qualifications for this position:

• Maintain training records and resolve individual issues with training assignments
• Experience in finance, business management and/or compliance related
• Relationship-building and influencing skills to drive agendas and training requirements across a number of functions
• Proven Testing skills evidenced by previous successful project completions, leading and supporting complex projects through the full life cycle
• Experienced in the use of functional test tools, such as ALM
• Solid understanding of project requirements, project delivery process, testing success factors, and implementation guidelines
• Experienced in the use of Microsoft Power Point
• A good understanding of KYC processes and the associated KYC Systems Application Flows would be a major advantage

Please consider me for the CAO operations opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for executive summaries for Commercial Banking senior executives that illustrate progress and areas of improvements relative to our AML/KYC quality and controls performance.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Fluency in English and a second language essential (French and Arabic)
• A reasonable grounding in general Project Management skills evidenced by previous project work
• A good understanding of project requirements, project delivery process, testing success factors, and implementation guidelines
• Experience interacting directly with business stakeholders and end users - strong verbal and written communication skills
• Result oriented attitude with a track record of high quality deliverables
• Experienced in the use of SharePoint
• Full competency in diary management, can apply good judgment and has an understanding of competing priorities – this is key
• Awareness of expense arena, expense systems and cost control initiatives can champion expense policy, process expenses in a timely manner

In response to your job posting for CAO operations, I am including this letter and my resume for your review.

In my previous role, I was responsible for effective support and guidance to KYC/AML analysts and the team.

My experience is an excellent fit for the list of requirements in this job:

• Formulating the learning strategy by identifying needs, thinking end to end, leveraging existing training solutions as appropriate and addressing line of business specific training requirements
• Implementing globally consistent, efficient and impactful learning solutions across AWM Operations
• Building a strong learning culture across AWM Operations by engaging and enabling business managers, in developing their teams
• Ensuring AWM leverages the firmwide learning@jpmc learning platform to support employees in maximizing their performance and career potential through a variety of learning opportunities
• Partnering with the business to design, deliver, and execute other ad-hoc projects as needed, while applying instructional design principles during the process
• Preferred experience in the financial services industry and knowledge of the banking services across Cash and Securities business
• Excellent organization and time management skills - Able to deliver results and meet deadlines under pressure
• Organized, methodical and analytical in approach with strong sense of deliverables