Case / Care Manager Cover Letter

I am excited to be applying for the position of case / care manager. Please accept this letter and the attached resume as my interest in this position.

Previously, I was responsible for community resources for psychosocial, financial, educational, medical, and/or behavioral health needs of clients and families.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Knowledge of motivational interviewing and supporting behavioral change
• Knowledge of case management standards of practice
• Experience in the nursing process
• Experience in the acute care case management process - current working knowledge of discharge planning, utilization management, case management, performance improvement and managed care reimbursement preferred
• Preferred areas of experience in acute care, home healthcare, hospice, hospital case management and or utilization management
• Advanced communication and interpersonal skills with all levels of internal and external customers including but not limited to medical staff, patients and families, clinical personnel, support and technical staff, outside agencies, and members of the community
• PA Registered Nurses/BS preferred
• Prior discharge planning and/or utilization management experience is desirable

I submit this application to express my sincere interest in the case / care manager position.

Previously, I was responsible for iSAP Program Participants with a list of community resources including, but not limited to, transportation, medical, educational, financial, legal, religious and other social adjustment or facilitative resources.

Please consider my experience and qualifications for this position:

• Serve on departmental and campus committees and projects
• Experience in systematic treatment of patient utilizing objective target measures and a tracking registry
• Success in relapse prevention planning with post-discharge follow up
• Experience working alongside primary care providers, psychiatrists, and/or psychiatric nurse practitioners
• Basic knowledge of Excel, Outlook, Word, PowerPoint
• Bachelor's of Social Work or higher
• Previous Long-term Service and Supports (LTSS) experience
• Practices, procedures, and activities of crisis intervention, advocacy, and case management

In response to your job posting for case / care manager, I am including this letter and my resume for your review.

In the previous role, I was responsible for mental health consultation to campus CARE teams, College Threat Assessment Team, and community mental health providers.

My experience is an excellent fit for the list of requirements in this job:

• Experience working in Hospital - ICU, Critical Care type case load
• Working knowledge of computer programs (Word and Excel) and demonstrates proficiency
• Proficient knowledge and understanding of palliative care end of life, hospice, utilization management, case management, healthcare finances, alternative care options, goals and outcomes, regulatory and professional
• Certification in Hospice and Palliative Nurse (CHPN)
• Registered Nurse licensed to practice nursing in the State of Maryland
• Previous Behavioral Health clinical experience preferred
• Admission / discharge experience also preferred
• Clear and current California RN license

I am excited to be applying for the position of case / care manager. Please accept this letter and the attached resume as my interest in this position.

Previously, I was responsible for information and support to patients and families, helping them access needed resources within the medical center and community.

Please consider my experience and qualifications for this position:

• Previous healthcare experience with insurance or in pharmaceutical industry, preferred
• Pharmacy benefits management experience preferred with specific knowledge of Medicare, Medicaid and commercially insured payer common practices and policies, preferred
• Intermediate Microsoft skills with specific experience with Excel
• Self-starter with demonstrated initiative, creativity and a willingness to learn
• Long term acute care experience
• Previous RN experience in high-tech home care or hospice, med/sug, oncology, or critical care
• CCM or ACM Certification preferred
• Advanced knowledge of McKesson's InterQual SI/IS Criteria preferred

In response to your job posting for case / care manager, I am including this letter and my resume for your review.

In the previous role, I was responsible for patient navigation, especially for patients moving among different health care levels (inpatient, outpatient, home-health, etc.) Education and support programming; assistance with medications, transportation and advance directive; outreach and coordination with other community resources and agencies and community-level advocacy on behalf of patients and families.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Excellent communication skills to communicate effectively with a diverse population both verbally and in writing
• Upper-division or graduate course work in counseling techniques, interviewing, and conflict resolution
• An in-depth understanding – based on personal experience – of overcoming barriers similar to those confronting program participants other at-risk student populations
• Experience working with student information databases/systems and familiarity with FERPA privacy regulations
• Experience responding to crisis situations
• Awareness of student retention theories, practices, and issues affecting diverse college student populations
• Demonstrated experience working with diverse populations such as low-income, people of color, military veterans, DACA/Dreamers, and first generation college students
• Experience making professional presentations to groups of up to 50 people