Claims Service Specialist Cover Letter

I submit this application to express my sincere interest in the claims service specialist position.

Previously, I was responsible for accurate and up to date data to brokers and insurers to facilitate the insurance renewal process.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Water and / or wastewater utility experience and claims experience (preferred)
• Claims handling for affiliated and non-affiliated / out-of-footprint customers and municipal partner customers (LineSaver)
• A self-starter, work in a team environment
• Bilingual applicants fluent in English and Spanish encouraged to apply
• Leadership skills that support our Leadership Principles
• Solid verbal and written communication skills in both Norwegian and English
• Experience with personal and commercial lines claims
• Proficiency with claims reporting, advocacy, status and reserve adjustment concerns

Please consider me for the claims service specialist opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for lead role in the effective management of day to day operations within the assessment area and communicates staffing variances to the clinical manager ongoing.

Please consider my qualifications and experience:

• Be an advocate of high quality standards, innovation, resolution conflict and customer experience excellence
• Excellent interpersonal and communication skills, both written and spoken, to help our community in a tactful and diplomatic manner
• Passion for innovation with a ‘work smarter’, solution and action oriented mindset
• Experience working with internal stakeholders and/or third party providers to resolve complex disputes in a detailed, effective and timely manner
• Working with leadership to develop and enhance internal policies, processes and tools
• Construction knowledge or insurance background especially desirable
• Conducts in-depth research into complex and specialized claims processing
• Excellent claims processing skills

Please consider me for the claims service specialist opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for input into product design for insurance products for his/her business area, to ensure Claims processes and capabilities are aligned to intended product outcomes.

My experience is an excellent fit for the list of requirements in this job:

• Strong knowledge of working with Excel to create pivot tables, use of formulas and functions to rapidly search large blocks of data
• Oral and written communication skills suitable for use with management level personnel
• Demonstrated record for improving services and/or processes in a prior role
• Adept at use of Microsoft Office functionality to produce conventionally accepted formatting for each type of document
• Analytical experience in using basic formulas, lookups, pivot tables to derive key information from large amounts of spreadsheet data
• Familiar with SharePoint and capable of learning the additional steps needed to edit and keep the field facing pages relevant
• Experience in third party claims or financial services preferred
• Good Work

Please consider me for the claims service specialist opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for technical assistance in response to Qualified Medical Child Support Orders, Medicaid and Medicare coordination of benefits and Social Security Confirmation of Benefit Coverage.

My experience is an excellent fit for the list of requirements in this job:

• Knowledge of automotive repair techniques
• Intermediate abilities with Word and Excel
• Insurance or medical background especially desirable
• Able to navigate through Windows-based and web browser applications
• Able to use a QWERTY keyboard
• Competent in MS Office with strong emphasis on Excel, Word, and Access
• Knowledge of Commercial, Medicaid, and Medicare products preferred
• Language proficiency in Mandarin and English

I am excited to be applying for the position of claims service specialist. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for medicaid, Medicare and Low Income Subsidy (LIS) eligibility details to inbound caller and documents in SalesForce.

Please consider my qualifications and experience:

• Delivers consistent service quality throughout the claim handling process, including but not limited to prompt contact, explaining the process, on-going communication, and meeting commitments to achieve optimal outcome on every file
• Involves significant customer interactions and resolving issues with an empathetic approach
• Able to demonstrate effective sales skills or aptitude
• Proficient in conflict resolution skills Sales experience preferred
• Mechanical knowledge preferred
• Strong organization, written and verbal communication skills - able to present information to customers, employees and partners
• Strong Microsoft Office working knowledge including Word, Excel and Outlook
• Managed Care, or Benefits Administration environment preferred