Client Service Operations Cover Letter

Please consider me for the client service operations opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for technical system development support to a broad set of core business processes which support Client Operations (Corporate Actions, Transfers, Static Data, Book Costs, Settlement, Client Money, Payments, Transaction Reporting, Fees & Reconciliations).

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Knowledge of Athena
• Gather and compile information interest setup/rates, account list, pulling of account statements, payment cut-off time
• Thorough knowledge of the derivatives operations environment from either back or middle office, trade support, BA
• Thorough knowledge of the Derivatives markets
• A tertiary qualification in relevant discipline and industry recognized qualification preferred
• Strong attention to the identification, prioritization and resolution/escalation of risk issues
• Experience in the Prime Brokerage processes is essential
• An understanding of the regulatory drivers towards client clearing of OTC Derivatives globally and domestically is essential

I am excited to be applying for the position of client service operations. Please accept this letter and the attached resume as my interest in this position.

In the previous role, I was responsible for technical support and implement workflow efficiencies to continually improve service quality and efficiency of operational business processes.

Please consider my experience and qualifications for this position:

• Previous negotiation or confirmation drafting experience, preferably within equity derivatives
• Experience managing a team or processes in an operations environment
• Good knowledge of OTC equity derivative products
• Excellent communication skills with experience in communicating with Japanese clients overseas internal teams
• Provide best in class client service through the execution of daily functions and tasks as outlined in the Functional Task & Deliverable (FTD) list
• Can work effectively both as a team member independent self-motivated individual
• FX, NDF & FXO experience is desirable, although not essential
• Business Focus - Understanding of front-to-back trade processes, including discrepancy resolution

I am excited to be applying for the position of client service operations. Please accept this letter and the attached resume as my interest in this position.

In the previous role, I was responsible for high-quality expertise and guidance regarding Preclinical Services Core business processes, GLP and industry best practices in preclinical trials to PENN VET associates.

Please consider my experience and qualifications for this position:

• Knowledge/Exposure to MarkitWire is essential
• Experience with Trade Operations for Equity Clients
• Global Equities Experience
• Previous management or supervisory experience•Previous client management and client service experience in a service oriented environment
• Supporting Non Cleared Margin Rules project (requirements, testing, on boarding new clients)
• Knowledge of Collateral Management for OTC Derivatives and Fixed Income products and advantage
• Working knowledge of Collateral Management and supporting Legal documentation
• Extensive technical knowledge of financial services, asset management and investment operations

I would like to submit my application for the client service operations opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for simplified data visualization or illustrations on operational data, technical solutions, and complicated business processes.

Please consider my experience and qualifications for this position:

• Demonstrated success in coaching and developing individuals at multiple levels in an organization
• Prior Financial Industry Operations, Asset Management and/or Investment Operations experience
• Submit HPMPS contracts generated by Supervisor through Salesforce
• RMA Order Entry
• Experience in financial industry in Operations processing roles
• Aptitude for building strong relationships whilst managing stakeholders throughout the negotiation process
• Display strong attention to detail and accuracy, particularly around documentation terms
• Capable of assertively interacting with the business and clients in order to build consensus, resulting in a positive outcome for all stakeholders

Please consider me for the client service operations opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for analysis and proposals to the Director of Business Operations regarding opportunities to streamline operational processes and reduce risk.

Please consider my qualifications and experience:

• Experience in outsourced service management, or contract management
• Flexible approach to working hours and overtime
• Educated to at least A level standard or equivalent – education within subjects relating to finance favourable – Maths, Economics
• Experience within Collateral or Derivatives favourable
• Collateral Management and OTC Derivatives experience (advantageous)
• Having sufficient knowledge and experienced regarding custody operations and billing and reconciliation activities
• Good knowledge of banking services
• Strong team player, collaborates with others within and across teams, encourages other team members to participate and contribute and acknowledges the contributions of others