Community Associate Cover Letter

Please consider me for the community associate opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for top notch customer service to our driver community at Lyft support centers around Los Angeles.

Please consider my experience and qualifications for this position:

• Retail, customer service or rental car experience preferred
• Comfortable on the phone and in person interacting with customers
• A true team player that is comfortable with ambiguity
• Excellent verbal and written communication proficiency with common technology tools
• Familiarity with the greater Toronto area
• Proficiency with common technology tools like Slack, Zendesk, Google Sheets, Google Docs etc preferred
• Customer service or community marketing experience preferred
• Passionate about community and customer service

Please consider me for the community associate opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for friendly, timely support to Lyft customers via multiple support channels including, phone, email, SMS and/or any future methods of communication.

My experience is an excellent fit for the list of requirements in this job:

• Thrive in ambiguous situations and love tackling complex problems
• Has strong attention to detail and is a great multitasker
• Has strong verbal and written communication and proficiency with common technology tools
• Comfortable working outdoors and can stand for long periods of time
• Is a strong operator, willing to perform manual tasks as needed
• Has a valid have a valid driver's license and is comfortable transporting vehicles
• Familiarity with the greater Portland area
• Familiarity with the greater Cleveland area

Please consider me for the community associate opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for friendly, timely support to Lyft drivers and passengers via phone, email and social media.

Please consider my qualifications and experience:

• Believes that helping the community is crucial to the growth and success of the company
• Familiarity with the greater San Antonio area
• Excellent verbal and written communication proficiency with common technology tools like Slack, Zendesk, Google Sheets, Google Docs etc preferred
• Spanish or bilingual proficiency preferred
• Familiarity with the greater Phoenix area
• Familiarity with the greater New Jersey area
• Familiarity with the greater Charlotte area
• Excellent verbal and written communication proficiency with common technology tools like Slack, Zendesk, Google Sheets, Google Docs, preferred

I would like to submit my application for the community associate opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for friendly, timely support to Lyft drivers and passengers via phone, email, and other platforms.

Please consider my qualifications and experience:

• Familiarity with the five borough area
• Familiarity with the greater Cincinnati area
• Familiarity with the greater Atlanta area
• Familiarity with the greater Las Vegas area
• Proficiency with common technology tools like Slack, Google Sheets, Google Docs and multiple mobile devices
• Retail, customer service or rental car experience
• High-energy individuals who love talking to people!
• Comfortable delivering service across many platforms including virtual (email, phone calls) and in-person

I would like to submit my application for the community associate opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for friendly, timely support to Lyft drivers and passengers.

Please consider my experience and qualifications for this position:

• Perform operations floor work when necessary including handling supervisor and manager calls
• Monitor restrooms on a continuous basis including restocking all items (including paper products, mouthwash, soap, ) as needed
• Share insights and analysis to measure and improve the effectiveness of tactics
• Membership Management
• Facilitate We Member check-ins and check-outs
• Review and outreach for community speakers for events and livestreams
• Work on various special projects - managing their moving parts, timelines, and stakeholders - as dictated by unique business needs in an emerging market
• Work to support FlexDrive and it’s operations