Computer Support Cover Letter

I would like to submit my application for the computer support opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for desk-side resolution to include troubleshooting, research, diagnosis, documentation, and resolution of technical issues surrounding Windows 10, MS Office, 0365, Intune, Okta, deployment tools, network connectivity, messaging, PC’s, Mac, telephones, printers, scanners and other peripherals.

Please consider my experience and qualifications for this position:

• Partner in the BI development for new or existing projects mainly related to service, productivity, fleet and customer experience
• Partner to implement defined documentation and programming standards for projects and provide a documentation framework including design, testing, deployment and support documents
• Partner to implement Web tools such as scorecards, dashboards, forms and applications
• Able to work with multiple projects and priorities at the same time
• Knowledge of Field Services operations is an asset
• Knowledge of Tableau and MicroStrategy
• Knowledge Oracle, MySql, Terradata
• ASP.NET programming language

I submit this application to express my sincere interest in the computer support position.

In the previous role, I was responsible for in-person and phone support to users in desktop support areas, including Windows and Mac, authentication Piv Card, Active Directory accounts, and desktop applications, including MS Office, Outlook, EndNote, and the installation of hardware, software and printers.

My experience is an excellent fit for the list of requirements in this job:

• Strong focus on teamwork, communication and initiative
• Actively share knowledge and train others on a continuous basis
• Moderate knowledge of Computer Operations Support -Moderate knowledge of standard desktop applications
• Moderate technical documentation skills to produce meaningful & useful tickets
• A computer repair/technician background
• Completed database work
• Customer Service - interfacing with customers
• Have a cellular network background with expertise in 3g, 4g, 5g, Bluetooth, wifi

I am excited to be applying for the position of computer support. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for day to day support of Desktop PCs, laptops, printers, phones, applications (MS Office etc.), network connectivity in a busy call center environment.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Monitor the status of servers, workstations, POS terminals, and peripheral equipment used by the POS system
• Knowledge of Defense Intelligence Information Enterprise (DI2E)
• Knowledge of enterprise-level DoD networks and information technology
• Knowledge of the Microsoft SQL server environment
• General knowledge of SQL database management
• Advanced knowledge of Excel (PivotTable)
• Knowledge of the VBA programming language
• Be autonomous, resourceful and able to make decisions

In response to your job posting for computer support, I am including this letter and my resume for your review.

In the previous role, I was responsible for technical assistance to sales representatives (Tablet PC,MS Office, FSF Automation Tool).

Please consider my qualifications and experience:

• Being careful about detail
• Able to work in a dynamic environment and manage ambiguity
• Able to maintain a positive attitude under pressure
• Basic knowledge of the SAP system
• Knowledge of Field Services operations and data bases is an asset
• Knowledge Oracle, Terradata is an asset
• Experience providing file transmission support on the z-Series, Windows and Linux/Unix platforms
• Good knowledge of Connect Direct (NDM), FTP, “file triggering”, z-Series datasets

I would like to submit my application for the computer support opening. Please accept this letter and the attached resume.

Previously, I was responsible for level 1 operational support of MS desktop systems and printers.

My experience is an excellent fit for the list of requirements in this job:

• Have a mechanical thought process to be able to help with fluid hydraulics - putting parts and pieces together
• Problem-Solving and Analytical Skills/ Troubleshooting Skills
• Demonstrated web and software development skills
• Demonstrated knowledge of cloud technologies such as Amazon Web Services (AWS), Microsoft Azure, Google Cloud, and IMB Cloud
• Knowledge of relational databases such as MySQL and SQL Server
• Knowledge of NoSQL databases such as DynamoDB and MongoDB
• Flexibility and willingness to support a variety of systems, including Mac, Windows, and Unix operating systems, and Windows and Linux servers
• Also knowledge of IPL(Initial Program Load) and Maintenance Window activity