Customer Service Representatives Cover Letter

I would like to submit my application for the customer service representatives opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for installation and repair services to residential and basic business customers including, but not limited to data, POTS, Internet service and equipment.

Please consider my experience and qualifications for this position:

• Passion of delivering extraordinary service
• Team player who understands the critical of working with team to provide extraordinary service to clients
• Ensuring an outstanding customer experience through providing premier service
• Ambition to grow within organization
• Knowledge of Contact Management Tools and Microsoft Office
• Strong phone demeanor
• Working knowledge of Internet
• Successful completion of Drug Screen and Background check which includes Criminal and Credit)

In response to your job posting for customer service representatives, I am including this letter and my resume for your review.

Previously, I was responsible for outstanding customer service to external and internal customers on a consistent basis; computer navigation and keyboarding skills; excellent written and verbal communication skills; good time management skills; ability to work well independently; Excel and Word experience.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Friendly, customer-focused individual
• Have proven success in a customer service role
• Be comfortable managing up to 50/75 inbound/outbound calls per day
• Be comfortable doing data entry tasks
• Experience in account support or vendor management for various accounts preferred
• Professional & pleasant demeanor
• Proficient understanding of all applicable Client’s policies and procedures and relevant legislative requirements
• Proficient experience with computer-based software such as Windows, MS Office

I would like to submit my application for the customer service representatives opening. Please accept this letter and the attached resume.

Previously, I was responsible for software support including, but not limited to: software troubleshooting, work order fixes/corrections, profile maintenance, and certification updates to all of the client's facilities.

Please consider my experience and qualifications for this position:

• Attention to detail-documentation, work quality and follow-up
• Time management (dependable, accurate, and detail oriented)
• Comfortable with outbound calls
• Should be naturally upbeat and positive
• Able to execute/prioritize multiple tasks
• Experience in Windows and Internet-based environment
• Customer service or professional office experience preferred
• Flexible/adaptable to schedule change (shift changes as a result of business needs)

I submit this application to express my sincere interest in the customer service representatives position.

Previously, I was responsible for customer service using all tools available including, but not limited to, email and the Internet.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Proficient in Microsoft Office, internet and basic functions
• Confident and driven individual with great verbal and written communication skills
• Positive personality – Courteous and helpful demeanor
• Team oriented and works well with others
• O-Microsoft Windows
• Verifying information, data entry
• Miscellaneous clerical tasks as assigned
• Proficient in MS Soft Office applications and Medicare systems (preferably)

I submit this application to express my sincere interest in the customer service representatives position.

In the previous role, I was responsible for callers with comprehensive assistance regarding a broad array of subject matter including but not limited to: application assistance; eligibility determinations; explanation of benefits; and benefit coordination issues;.

My experience is an excellent fit for the list of requirements in this job:

• Internet savvy with experience using various web browsers
• Computer proficiency (Excel, Word, Outlook)
• Computer familiarity, including internet and email functionality
• CRM familiarity
• VOIP telephone protocol experience
• Flexibility to handle multiple projects at once
• Strong teamwork and excellent written/verbal communication skills
• If designated, sort and screen correspondence receipts and resolve via coding of additional payment, possibly including salvage and/or completion by letter