Galleria Cover Letter

I submit this application to express my sincere interest in the galleria position.

In my previous role, I was responsible for the communication and tools needed for the team to drive incremental denim sales and achieve their KPIs.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Meets physical requirements
• Previous reatil experience preferred
• Foster relationships locally through unique events that drive brand awareness in our gaming community
• Passion for Victoria’s SecretPINK Beauty Brand
• Personally ensures clients have been properly welcomed and greeted, acting as a personal host at store entrances and high traffic spaces in a timely manner
• Takes cues from customer and delivers the appropriate experience
• Ensures seamless transitions across service levels based on customer needs and areas of interest and that any requests/issues mentioned by the customer are immediately addressed
• Serves in different areas of the store based on business needs (covering breaks, ) and ensures sales associates are dynamically covering all areas/categories on that floor

In response to your job posting for galleria, I am including this letter and my resume for your review.

Previously, I was responsible for courteous, helpful and knowledgeable service throughout the store, including sales floor, fitting rooms, and cash register.

My experience is an excellent fit for the list of requirements in this job:

• Directs and/or assists in the performance of tasks when needed, , unusual problems or questions and explain procedures to new employees
• Maintain specific gross profit percentage to meet or exceed goals
• Assure production environment is safe and clean, , properly maintained equipment and personal protective equipment usage
• Establish performance goals for all production employees and makes recommendations for disciplinary actions up to and including termination
• Coordinate supplements with Body Technician and Estimator
• Coordinate sublet repairs alignments, stripes, air bags and electronic
• Perform ongoing inspection of work in progress
• Monitor and maintain material and equipment inventory and usage

In response to your job posting for galleria, I am including this letter and my resume for your review.

Previously, I was responsible for training & communication regarding meeting or exceeding Customer Experience goals to store sales associates.

Please consider my qualifications and experience:

• Champion Selling Ceremony and provide feedback to sales associates and management
• Be an overall concierge for the store with knowledge to provide appropriate recommendations
• Support Operational functions that improve efficiencies and overall customer experience
• Efficiently and graciously handles escalated issues as needed
• Demonstrates timely follow-through on customer requests, questions and needs
• Handle complex returns and ensure standard returns are being processed by all associates on the floor seamlessly
• Manage the overall process and act as the expert for store appointment booking effectively using the booking tool and addressing issues
• Support BOPIS and Curbside pickup, Alterations (online and pickups) in partnership with Operations team and Managers on duty

I am excited to be applying for the position of galleria. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for customer service throughout the store, including the sales floor, fitting room, and cash wrap.

My experience is an excellent fit for the list of requirements in this job:

• Gift wrap assistance –facilitating the service and delivering the finished product
• Handle parking validation and take packages to customer’s car whenever possible
• Familiar with and able to use retail and mobile technologies
• Deliver extraordinary customer service to all customers keeping their needs foremost
• Uses visual merchandising filters to execute sell down strategies and product placement
• Solve problems and make smart decisions that drive sales, profit or customer service
• Assign jobs and maintain appropriate job mix to assure smooth work flow through all departments
• Review individual work order with assigned technician

In response to your job posting for galleria, I am including this letter and my resume for your review.

Previously, I was responsible for feedback to Associates on driving sales through service standards, product knowledge, store presentation, and replenishment.

Please consider my experience and qualifications for this position:

• Customer Service & Sales – Greets each customer in a friendly and professional manner
• Cashier Performance – Role model for cashiering performance and efficiencies
• General Operations – Assists with the Productivity Standards Program processes
• Omnichannel – Resolves customer Omnichannel needs in a timely manner and partner with Cashier Supervisor or Manager on Duty for any customer service needs
• Results – Solve problems and make smart decisions that drive sales, profit and customer service
• Ownership – Provide great customer service
• Intensity – Proactively find ways to improve the customer experience
• Coaches and develops branch associates through execution of iConnect - the Region's Sales, Service and Coaching process, with minimal guidance from assigned mentor, senior level managers and internal support partners