IT Support Analyst Cover Letter

IT Support Analyst Cover Letter

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15 IT Support Analyst cover letter templates

What to include in a Cover Letter
1
Company Address
2
Salutation
3
Compelling Details
4
Respectful Closing

How to Write the IT Support Analyst Cover Letter

776 Pfannerstill Centers
Lake Kaseytown, LA 01620
Dear Dakota Feil,

I would like to submit my application for the IT support analyst opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for deskside hardware and software support to office and field/remote staff in Poland - including desktops / laptops / printers / scanners / AV systems / and mobile devices.

Please consider my qualifications and experience:

  • E-mail experience
  • Proficient with MS Office products (especially Excel/VBA/Macros/Formulas, PowerPoint, Word and Visio
  • Ensure communication within team and the wider business is effective, relevant and timely
  • Device hardware installations
  • Hardware diagnostics and repair
  • Answering IT helpdesk telephone and logging incidents or queries
  • Regular and frequent trips to other Group offices
  • Creation and maintenance of logons via Active Directory

Thank you in advance for reviewing my candidacy for this position.

Sincerely,

Jordan Witting

Responsibilities for IT Support Analyst Cover Letter

IT support analyst responsible for 1st and 2nd level desktop support including setup and deployment of standard software and operating systems to hardware devices.

Basic knowledge of active directory and networking from a desktop support perspective
Strong Customer Service skills with a "can do" attitude
Application support experience with LIMS
Proficient with the installation of computer hardware and software
Experience supporting manufacturing and distribution systems preferred
Working on Starters and Leavers, requesting account setup building and rolling out hardware and updating software packages
Provide Tier I technical support for designated proprietary software products ensuring that service level and customer satisfaction agreements are met
Provide detailed and comprehensive incident documentation in our client's Siebel incident tracking database

IT Support Analyst Examples

Example #1

Example of IT Support Analyst Cover Letter

6122 Anibal Junction
Refugioshire, FL 07658
Dear Reese Considine,

I submit this application to express my sincere interest in the IT support analyst position.

In my previous role, I was responsible for level 1 and 2 technical support for all client applications, systems, software and hardware within negotiated Service Level Agreements (SLAs).

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

  • Maintenance of a professional, efficient and friendly relationship with Group technical staff
  • Adherence to Company and IT Health and Safety policies for a safe working environment
  • Able to provide a high level of support with a customer first attitude
  • Apply a high sense of urgency to all tasks
  • Communicate technology into business terms with customers at all levels
  • Actively collaborate with vendors and other support teams for problem resolution
  • Analyze information and use logic and process to address work-related issues and problems
  • Provide careful attention to detail

Thank you in advance for taking the time to read my cover letter and to review my resume.

Sincerely,

Emery Rohan

Example #2

Example of IT Support Analyst Cover Letter

302 Asa Falls
Karlachester, AL 76635-0043
Dear Riley Steuber,

I would like to submit my application for the IT support analyst opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for iTeam Service Desk Level 1 telephone/email support of PC hardware, software, mobile devices, enterprise applications and users to North American client-base.

Please consider my qualifications and experience:

  • Technical knowledge of Cisco routers, Aloha POS hardware and software, Windows operating systems, iOS preferred
  • Technical knowledge of A/V equipment supporting home office conference rooms preferred
  • Understands telecommunications, PBX, VOIP, SIP preferred
  • General experience in MS Server environments
  • Strong experience with Java, J2EE support
  • Experience in handling non production environments support coordination
  • Experience working in large IT programs and projects that need working in a complex multi-vendor environment
  • Demonstrated strong technical knowledge of Microsoft Windows, Microsoft Office 365, mobile technologies, email technologies and applications various Internet technologies

Thank you for taking your time to review my application.

Sincerely,

Frankie Batz

Example #3

Example of IT Support Analyst Cover Letter

93272 Ralph Valley
McLaughlinton, IN 30727-7447
Dear Landry Schulist,

Please consider me for the IT support analyst opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for guidance, assistance, coordination and follow up on client questions, problems or malfunctions of all systems applications, hardware and software installed or maintained by IT.

Please consider my qualifications and experience:

  • Able to function effectively under pressure manage multiple initiatives
  • Perform well in a team environment, with staff at all levels, to achieve business goals
  • Available to work weekends and overnight hours as needed
  • Hands on experience supporting Mac OS X, Windows 7 & 10 and Office 365
  • Knowledgeable of troubleshooting Mac & PC hardware, software
  • Understanding of Active directory and Connectivity
  • Proven experience in a customer service support role
  • Strength in analyzing problems and making decisions

Thank you in advance for taking the time to read my cover letter and to review my resume.

Sincerely,

Justice Waelchi

Example #4

Example of IT Support Analyst Cover Letter

1928 Ilona Field
Rafaeltown, AK 75695
Dear Cameron Tromp,

Please consider me for the IT support analyst opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for technical support for end-users by installing, configuring, and troubleshooting client systems hardware, software and mobile devices.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

  • Demonstrate proficiency in verbal and written communication skills
  • Manages and works on more than one task at a time
  • A+ Hardware Accreditation
  • Experience with deploying enterprise software remotely
  • Basic exposure to IT ticketing systems
  • Experience in IT Support role preferred
  • Experience supporting business facing applications preferred
  • Background in food & beverage industry preferred

Thank you in advance for taking the time to read my cover letter and to review my resume.

Sincerely,

Royal Kihn

Example #5

Example of IT Support Analyst Cover Letter

19500 Bayer Land
Charlesberg, KY 49379-5607
Dear Sawyer Hammes,

In response to your job posting for IT support analyst, I am including this letter and my resume for your review.

In the previous role, I was responsible for onsite and telephone support for problem resolution relating to both technology and software applications as well as the Site Operational and Security Camera systems.

Please consider my experience and qualifications for this position:

  • Proficiency with Murex, SQL, Java and working in a UNIX environment
  • Previous Law Firm and customer service experience is preferred
  • Familiarity with a wide range of standard computer hardware and software
  • Technical Troubleshooting - Knowledge of approaches, tools and techniques for anticipating, recognizing, and resolving technical (hardware, software, application or operational) problem
  • Experience of SQL (T or PL)
  • Opportunity to develop professionally
  • Extensive knowledge of Windows desktop environment (Win7, Office, hardware)
  • General Knowledge of Windows Server environment

I really appreciate you taking the time to review my application for the position of IT support analyst.

Sincerely,

Briar Reichert

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