Patient Care Representative Cover Letter

Please consider me for the patient care representative opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for documentation in the patients’ electronic medical records.

Please consider my qualifications and experience:

• Matches all Faculty Practice payments to corresponding charges/superbills
• Completes all necessary documents for payments accrued
• Reconciles on a daily basis cash collections against deposits
• Utilizes and understands basic medical terminology
• Completes visit encounter forms and enters ICD9-CM or CPT-4 information into the IDX or ADT system
• Refers complex billing issues to the Patient Service Coordinator for resolution
• Identifies, reports and resolves problems effectively
• Implements and maintains the Ambulatory Care Customer Relations Program

I am excited to be applying for the position of patient care representative. Please accept this letter and the attached resume as my interest in this position.

In the previous role, I was responsible for support for the Medical Staff and office staff.

Please consider my experience and qualifications for this position:

• Selects the best appointment type or option based on each patient’s chief complaint while maintaining a professional telephone demeanor
• Updates patient information in electronic medical records (EMR)
• Maintains responsibility for following HIPAA compliance protocols and procedures for the release and transmission of EHR information to approved individuals and entities
• Check-in/out patients, takes payments and schedules follow-up appointments
• Balance cash drawer daily, maintains petty cash
• Retrieves messages received via telephone, fax, mail, or electronically, and directs to appropriate person
• Scans or otherwise inputs information into EHR or practice management software as appropriate
• Works closely with clinical Site Coordinator to ensure efficient patient flow and smooth clinic operations

In response to your job posting for patient care representative, I am including this letter and my resume for your review.

In the previous role, I was responsible for training and direction for the front office and medical assistant staff.

Please consider my qualifications and experience:

• Medical billing and coding experience preferred
• Knowledge of all aspects of paper and electronic billing
• Working knowledge with Medicare, Medi-Cal, Private, PPO and HMO
• Detail oriented, computer skills
• Key board skills with basic computer knowledge needed
• A course in medical terminology
• MS office/ Windows proficiency
• Medical Record Coding (ICD-10, CPT, HCPCS)

I am excited to be applying for the position of patient care representative. Please accept this letter and the attached resume as my interest in this position.

Previously, I was responsible for supervision of provider scheduling, call and leave for medical staff.

Please consider my experience and qualifications for this position:

• College Diploma or certificate preferred
• Knowledge of medical office or hospital scheduling systems and electronic medical records preferred
• Knowledge of medical terminology and medical office billing and operations preferred
• CA Drivers License w/ clean DMV report
• General knowledge of vehicles and vehicular maintenance
• Graduate of a Medical Receptionist training program or six months experience in a medical facility
• Participant in RV driving school or defensive driving class preferred
• Handles telephone system while simultaneously prioritizing calls according to urgency

Please consider me for the patient care representative opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for oral office charts, medical records, and educate patients on required manage all appropriate alerts.

My experience is an excellent fit for the list of requirements in this job:

• Assist Site Coordinator with monthly clinical operations reports
• Expertise in CPT and ICD.9 coding preferred
• Similar experience in medical front office (including knowledge of managed care insurance, CPT- and ICD- coding, cashiering, and appointment scheduling)
• Experience with electronic health records (Allscripts preferred)
• Experience with telephone customer service on a multi-line phone system
• Typing / keyboarding skills 45 WPM
• Comply with Medical Foundation, department and unit standards, including but not limited to safety, infection control, quality management, environmental, confidentiality, and patient care
• Happy, welcoming, and can-do attitude with patients and coworkers