Platform Support Engineer Cover Letter

I would like to submit my application for the platform support engineer opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for technical credibility to the Red Hat Application Development sales team for Red Hat Middleware and Red Hat OpenShift solutions.

My experience is an excellent fit for the list of requirements in this job:

• Knowledge of related open source products
• Familiarity with Boomi AtomSphere or any other visual-based integration middleware platforms
• Familiarity with Cloud Computing, Software as a Service(SaaS) model or Web Technologies
• Technical knowledge about Business process supporting systems (Salesforce, NetSuite .)
• Knowledge about SOAP/REST and HTTP/HTTPS
• Database skills including MS SQL Server, MySQL, Oracle
• Basic scripting experience including Groovy or JavaScript
• Knowledge of motherboard, daughtercard, and backplane signal and power delivery, chassis design and thermal management

I would like to submit my application for the platform support engineer opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for l3 support to analysts in troubleshooting (A) cloud integration and configuration requests, and (B) in-house/3rd party tool related incidents/events.

My experience is an excellent fit for the list of requirements in this job:

• Providing technical direction and assistance to our partners and customers regarding their use of Boomi products to satisfy their integration requirements
• Testing complex integration scenarios to help identify best practices
• Demonstrable track record of excellence in a customer facing environment
• Sharepoint Server - Installing, configuring, maintaining, upgrading and managing a Sharepoint Server or Farm
• Active Directory - Understand the concept of Domain/Forests, Managing / Creating Accounts and working with Policies
• Messaging Migration project experience
• Good technical knowledge of Microsoft Server & Desktop products
• Some development skills as occasional scripting skills will be put to use

I submit this application to express my sincere interest in the platform support engineer position.

In my previous role, I was responsible for technical credibility to the Red Hat Application Development sales team for Red Hat Jboss Middleware and OpenShift by Red Hat solutions.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Experience qualifying power management ICs (PMICs), voltage regulator (VR) components, clock buffers, flash memory, CPLDs, connectors and incorporating into complex system designs
• Experience in system design and validation of motherboard, daughtercard, backplane, connectors, cables and components
• Experience with CPU board design and debugging for ARM or other high performance systems (x86, Power, SPARC, MIPS)
• Experience in bringing up ARM based server design using tools such as Lauterbach or ARM DS-5 using Coresight components
• Knowledge in high speed (6-10+ Gbps) serial IO design, signal integrity, PCI-E Gen3, SATA 6 Gbps, Ethernet GE and 10GE
• Experience in clock distribution, power distribution, SMBus, PMBus, SPI, PWM/Tach, BMC
• Experience working with ODM on joint designs
• Experience with BMC hardware/software

I would like to submit my application for the platform support engineer opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for technical support and engineering services to subscribers of the Red Hat Storage portfolio, Red Hat OpenShift, Red Hat OpenStack Platform, and automation tools.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Good understanding of the ARM FW/SW stack
• Good understanding of UEFI FW architecture
• Previous exposure to a wide range of Web technologies preferred (Apache, nginx, web services, EJB, logs etc…)
• General troubleshooting skills to solve issues
• Good understanding of Linux tools, especially cURL, git, strace, and Wireshark
• Knowledge of support systems and tools
• Successful track record of providing production support for large-scale distributed systems
• Software development experience with Java, python, Scala or equivalent

I would like to submit my application for the platform support engineer opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for technical support and engineering services to the subscribers of the Red Hat Storage portfolio, including Red Hat Ceph Storage and Red Hat Gluster Storage.

Please consider my qualifications and experience:

• Experience with scripting and working in *ix/Linux environments
• Hands on experience with Apache Hadoop and Spark ecosystems of open-source tools and ML packages
• Monitoring of all Nucleus Applications
• Lower Level Environment build out for certain Projects/Releases
• Determining the alerting needed from an Application perspective
• Problem resolution on Production and lower level environment issues
• Supporting Cassandra requests
• Overnight support (US time) for ITSM tasks and validations needed