Referral Specialist Cover Letter

I am excited to be applying for the position of referral specialist. Please accept this letter and the attached resume as my interest in this position.

Previously, I was responsible for assistance to clients and patients by means of obtaining authorization and scheduling of referrals to outside specialists and imaging.

My experience is an excellent fit for the list of requirements in this job:

• Willing to work flexible schedule as some outreach sessions will occur during evenings and weekends
• Works well with diverse groups of individuals
• Strong knowledge and understanding of Insurance programs/prior authorization/utilization management
• Able to communicate/interact with all levels of Teammates
• Courteous and polite demeanor with patients and fellow Teammates
• Prompt in completing tasks/projects as assigned
• Strong communicative, interpersonal and leadership skills
• Demonstrates compliance with company/department standards, policies and procedures

I submit this application to express my sincere interest in the referral specialist position.

In the previous role, I was responsible for a channel for users to request and receive standard services for which predefined approval and qualification processes exist.

Please consider my qualifications and experience:

• Completion of an accredited Licensed Vocational Nurse (LVN) program, or an accredited Registered Nurse program
• Able to communicate professionally and with empathy
• Previous experience working in a hospital environment or physicians office preferred
• Facilitates a team approach and shows willingness to accept change and work collaboratively to get the work done
• Identifies customers and responds to customer inquires timely and appropriately
• Knowledge of Cruise line industry and related occupational medicine
• Possesses proficiency with personal computer, Microsoft software applications, Epic Hyperspace
• Knowledge of Workers Compensation laws, procedures and regulations

I would like to submit my application for the referral specialist opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for positive and courteous customer service at both the reception desk, scheduling services, and over the phone for multiple clinic sites while maintaining a professional presence at all time.

Please consider my experience and qualifications for this position:

• Knowledge of medical terminology and health care industry
• Knowledge of Medicare/Medicaid and other third party payers
• Able to work effectively with all colleagues, to ensure the seamless referral processing
• Competent in the use of a range of software packages including Microsoft Office, Word and Excel (used daily)
• Experience with scheduling system
• Customer service background in an outpatient healthcare setting
• Excellent telephone listening and verbal communications skills
• Knowledge of scheduling parameters, insurance concepts and patient registration software

Please consider me for the referral specialist opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for documentation of medical necessity for service procedure, or referral and completed referral request.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Excel in a team based environment with a positive attitude
• Payroll experience with Health & Welfare deductions
• Technical experience working with interfaces
• Understanding of the Affordable Care Act (ACA) and 1094/1095 reporting, specifically
• Should possess an overall knowledge of company policies and procedures
• Client Lines develops both strategic and tactical plans that create a safety-conscious environment resulting in employee safety and well-being
• Experience verifying documents for accuracy and completeness
• Experience communicating complex information in a clear and understandable manner

I am excited to be applying for the position of referral specialist. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for warranty Analyst support for customer service calls and emails during peak call times and meeting times, including registration questions, warranty claim filing questions, systems questions and any other items within PRW that may need authorization or troubleshooting.

My experience is an excellent fit for the list of requirements in this job:

• Certification in a health related field
• Masters level or equivalent in nursing, social work, psychology, counseling, or other human services field
• Current professional license to practice in Colorado, as a PsyD, PhD, EdPsy, RN, LAC, LMFT, LPC, or LCSW
• Demonstrated knowledge of medical terminology and DX coding
• Understanding of third party payors, including Medicare, Medicaid and private insurance companies
• Some medical data entry experience
• Working knowledge of PC with experience in work processing or spreadsheet applications
• Good knowledge of billing and third party reimbursement