Rep, Bilingual Cover Letter

I am excited to be applying for the position of rep, bilingual. Please accept this letter and the attached resume as my interest in this position.

In the previous role, I was responsible for assistance to HOME customers, referral sources and staff regarding available medical product services.

My experience is an excellent fit for the list of requirements in this job:

• Demonstrate positive working relationships with peers and effectively manage conflict
• Attend meetings and training sessions as scheduled
• Seek out work during slow times to help ensure that department goals are met
• Assist with formal training needs of new employees as needed
• Takes responsibility for keeping up-to-date and develops skills to meet new needs Pursues learning opportunities to develop and broaden skill set and expertise
• Empathy/passion for working with senior, disabled, low income populations and providers
• Bilingual communication skills strongly preferred
• Working knowledge of Microsoft Office (Excel, Word, Outlook) or other comparable software

I submit this application to express my sincere interest in the rep, bilingual position.

In the previous role, I was responsible for customers with information about company products and services to generate additional revenue through product referrals.

My experience is an excellent fit for the list of requirements in this job:

• Basic level of customer service responsiveness with telephonic experience data entry
• Willingness to answer phones all day
• Some IT experience
• Track record of high productivity and high quality
• Bilingual, excellent communication skills, fully fluent in both English and French (verbal & written)
• Health care insurance
• Free online courses through Penn Foster
• Manage relationships with key stakeholders, including product managers, developers, customers, and sales representatives

I submit this application to express my sincere interest in the rep, bilingual position.

In my previous role, I was responsible for customers with information on products and services, resolve problems, and may send out new account information.

Please consider my qualifications and experience:

• Experience in home care/home health agency or Medicare in-home assessment vendor
• Experience in social services, chemical dependency services, and/or mental healthcare
• Working knowledge of the State Medicaid and Med
• Able to read, write, and speak both English and Spanish
• Computer Repairs Certification
• Empathy and communication skills
• Bright Tree Network experience
• Bilingual (Spanish/English) and/or FINRA Licensed is preferred or English only is acceptable

I would like to submit my application for the rep, bilingual opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for product-related information and assistance to patients and medical professionals using our medical devices to manage to their diabetes.

Please consider my experience and qualifications for this position:

• Quick with learning new software
• Collaborative person
• Previous experience with facilitation and training is an asset
• Have a quick mindset to be able to seamlessly jump from one program to the next
• Basic knowledge of social and health issues to effectively determine appropriate educational and service support
• A working knowledge of local, state, and federal family support resources
• Familiarity with medical terminology, ICD-9/10 and CPT codes are beneficial knowledge of DHMH eligibility and redetermination requirements
• Experience engaging and working with community stakeholders and as an advocate for groups or persons that are underserved

I submit this application to express my sincere interest in the rep, bilingual position.

Previously, I was responsible for information and guidance to customers regarding the selection of Company products, benefits and services.

Please consider my experience and qualifications for this position:

• Meet and exceed established quality guidelines
• Meet and exceed established attendance policy
• Bilingual in English/Spanish (Preferred/Highly Recommended)
• Bilingual French speaking/writing
• Keyboard entry proficiency
• Experience Order entry/Data entry
• High School Diploma (or equivalent) and willingness to learn through on the job training
• Apply understanding and knowledge of information systems products and services to assist customers on technical matters