Reservations Manager Cover Letter

I would like to submit my application for the reservations manager opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for support and input into the marketing plan to drive revenue across all online customers segments (leisure travel), and work with the property Director of Sales & Marketing, General Manager and Director of Revenue Management to ensure a smooth execution.

Please consider my experience and qualifications for this position:

• Excellent written, verbal communication and presentation skills and experience in strategic communications planning
• Demonstrated proficiency in Microsoft office software (Excel, Word, Outlook and PowerPoint)
• Fluent English (written, spoken and reading), proficiency in another language helpful
• Has effective public speaking and presentation skills
• Serves as point of contact for customers, hotel and Rooms department
• Previous Revenue Management or Pricing experience is preferred
• Work from Yelp’s San Francisco offices
• Experienced using Microsoft Excel, Word, and PowerPoint

I would like to submit my application for the reservations manager opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for technical and/or project leadership function for assigned security projects including; the protection of information systems assets, corporate information, and intellectual property.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Proven experience of dealing with all aspects of the reservations process within an international environment
• Demonstrate achievements in sales to both new and existing clients
• A proven track record of delivering against KPI’s (meeting targets and delivering success)
• Proven experience in strategic planning, business development and relationship management
• Organised and able to balance the demands of several activities
• Highly effective IT skills – experience with Travel Studio would be beneficial
• Excellent verbal and written communication in English, including presentation skills
• Analyse current business results and trends and to critically examine daily operational reports

In response to your job posting for reservations manager, I am including this letter and my resume for your review.

Previously, I was responsible for input to hotel revenue leaders for development of property and a successful overall sales strategy.

My experience is an excellent fit for the list of requirements in this job:

• Working knowledge of call center dynamics
• Experience working within an airline or hospitality focused call center
• Knowledge of CRS, airline passenger tariffs, fares and ticketing rules
• Front Office Background
• Advanced knowledge in Opera & Reserve
• Experience in managing and developing quality metrics that meet regulatory requirements
• Experience in technical writing and manual publication including developing policies and procedures
• Be results-driven with an eye for fine detail ensuring that all records, programs and training curricula are in regulatory compliance

In response to your job posting for reservations manager, I am including this letter and my resume for your review.

In the previous role, I was responsible for overall property management leadership through the development and interpretation of policies and programs, coordination of information flow and property management strategy along with the Assistant General Manager and Managing Director.

My experience is an excellent fit for the list of requirements in this job:

• Effectively function with vendor as part of a centralized operations team within Frontier Airlines’ Reservations management team
• Establish a written High Level business Requirement and/or documenting detailed requirements when the project is in Waterfall mode, and User Stories when done in Agile mode (Scrum)
• Experience with in-memory data grid solutions
• A successful history of working across the product lifecycle, and leading cross-functional teams including engineering, marketing, sales, operations, and implementation
• Good understanding of Agile methodologies, technical understanding of products, and up-to-date on industry standards and best practices
• Strong Reservations background
• Solid business acumen and basic analytical skills
• Opera experience essential

I submit this application to express my sincere interest in the reservations manager position.

Previously, I was responsible for same day response to reservation requests/inquiries via telephone, fax, e-mail and direct mail.

My experience is an excellent fit for the list of requirements in this job:

• Ensure the achievement of targets for key drivers supporting overall revenue whilst supporting Quality Assurance standards and procedures
• Participate in the development and implementation of the Hotel strategy and policy as a member of the Management Team in order to contribute to the achievement of the Hotels short and long -term goals
• Ensure cost per call versus revenue generation optimization through on-going analysis of relevant metrics, shrinkage and absence and implementing specific action plans in all areas of shortfall
• Develop and implement motivational and creative incentive programs to maximize revenue opportunities within set budgetary scope
• Ensure optimal Consultant to Team Manager ratio and where necessary recruit Team Manager following company and cultural policies and supporting succession planning
• Manage daily operations of Reservations Department
• Monitor performance management of Reservationists through coaching and documenting progressive discipline measures
• Interact with client and other providers and staff to ensure high-quality service delivery