Systems Support Engineer Cover Letter

I would like to submit my application for the systems support engineer opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for strategic development recommendations for specific business applications areas as it relates to the recommendation, installation and networking of new Windows Systems.

Please consider my qualifications and experience:

• Direct experience and knowledge of Conditional Access controllers such as Cisco DNCSs and Arris DACs
• Direct experience and knowledge of Switched Digital Video systems from vendors such as Arris and Cisco
• Provide information and status updates of incidents to our endusers
• To perform any additional tasks, topics, project as and when advised by Service Desk management
• Familiar with Abode products – Photoshop and After Effects
• Advanced experience and knowledge of VOD systems including AMS, catchers, caches, streamers and associated VOD back-offices
• Advanced experience and knowledge of Conditional Access controllers such as Cisco DNCSs and Arris DACs
• Advanced experience and knowledge of Switched Digital Video systems from vendors such as Arris and Cisco

I submit this application to express my sincere interest in the systems support engineer position.

In the previous role, I was responsible for onsite service/systems engineering training and support to Laboratory LIS/IT, BioMedical Engineering Technicians (BMET) or advanced operators.

Please consider my experience and qualifications for this position:

• Experience of auto scaling concepts & a good understanding of both the benefits and limitations of auto scaling
• In-depth knowledge of configuring and managing Linux platforms
• Good Scripting – ruby/perl/python
• Strong understanding in networking, trouble shooting and principles
• Experience of configuration management tools such as Puppet/Ansible and associated technologies Ruby ERB, Rspec, python
• Exposure to EMC/SAN Storage & Netapp
• Xen Server Administration
• Hosted DNS Managed services – DNS architecture best practice

I submit this application to express my sincere interest in the systems support engineer position.

In the previous role, I was responsible for technical project management and leadership for small teams of cross functional engineers developing advanced systems designs and concepts.

Please consider my qualifications and experience:

• TS/SCI or TS/SCI eligible (Current TS clearance)
• Familiarity with SPAWAR and/or PEO
• Familiarity with Agile Development environment
• An appreciation and experience of networking hardware firewalls and servers
• Familiarity with incident, problem and change management software
• Self-Motivated, enthusiastic, and driven to succeed
• Through experience and knowledge works with minimal supervision
• Proficient in UNIX, RedHat and Windows environment

Please consider me for the systems support engineer opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for technical project management and leadership a cross functional team engineers developing advanced systems designs and concepts.

My experience is an excellent fit for the list of requirements in this job:

• Familiarity with client-server operations, databases, web applications, server administration and computer networks
• Good oral and written communication skills with strong leadership traits
• Experience with Unit Test frameworks, such as MSTest or NUnit
• Well versed in relevant methodology, processes, tools, and technology standards and can effectively choose relevant pats needed for the project
• Deploying and overseeing on-going operation of Infrastructure services and solutions
• Deploying and configuring server infrastructure via configuration management tools and associated toolkits
• Engaging with third-party vendors in the provisioning of SaaS/IaaS/PaaS solutions
• Working in adherence to strict security standards and engaging with development teams to ensure that developed solutions are also suitably secure

I would like to submit my application for the systems support engineer opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for onsite and remote service/systems engineering training and support to Laboratory LIS/IT, Biomedical Engineering Technicians (BMET), or advanced operators.

Please consider my experience and qualifications for this position:

• Administration of Tomcat/Java/J2EE/PHP applications
• Apache & Nginx web server administration
• Mentoring and training more junior members of the team both technically around setting standards of excellence
• Management & updates on BAU tickets – ensuring this is done weekly
• Identifying repeat issues and permanent solutions around the resolution of such issues
• Looking at ways to automate tasks that are repetitive
• Looking at ways to optimise existing solutions to the benefit of the support teams
• Taking the acceptance of solutions documentation for new solutions coming in from the projects team