Teller Supervisor Cover Letter

I would like to submit my application for the teller supervisor opening. Please accept this letter and the attached resume.

Previously, I was responsible for flexibility to work a rotating schedule of the department’s hours of operation which includes extended hours and weekends.

Please consider my experience and qualifications for this position:

• Creates and maintains a clean, neat, pleasant work environment by maintaining a professional look
• Supervises and schedules the work of all the tellers at the Orland Park branch
• Identify clients, validate and cash checks
• Accept cash and checks for deposit and check accuracy of deposit
• Perform specialized task such as Official Checks, Cash Advances, Coin Sorting
• Receive and verify loan payments and mortgage payments
• Record all transactions promptly, accurately and in compliance with the bank procedures and policies, including placing appropriate holds when applicable
• Balance currency, coin and checks in cash drawer at end of each shift and manage drawer limits

I would like to submit my application for the teller supervisor opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for manages or provides input to the annual performance management and merit processes for direct and indirect reports.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Assist in the recruitment and selection process of new Teller staff
• Manages the teller line in an efficient, orderly manner
• Trains (or arranges training for) new tellers and maintain excellent habits and best practices for established tellers
• Ensures proper cash handling practices and techniques are used at all times
• Ensures dual control practices are understood and used when appropriate
• Provides assistance to entry level tellers and informs them of bank policies, procedures and regulations
• Assists tellers with questions and help them trouble shoot problems
• Assists with teller performance evaluations and feedback sessions

Please consider me for the teller supervisor opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for answer inquiries regarding checking and savings accounts and other bank related products.

Please consider my qualifications and experience:

• Attempt to resolve issues and problems with client’s accounts
• Explain and promote bank products and services to customer
• Assists with training of new tellers, providing Supervisor Overrides and other monthly audit functions as needed
• Promote and monitors team participation
• Perform audits and reporting functions as assigned by the Assistant Banking Center Manager
• Assist tellers with difficult situations and approve checks according to policy and procedures
• Perform or assist with training of new tellers, including updating tellers on regulations, procedures and policies
• Supervises and coordinates the day-to-day activities of the Teller line for bank branches including zone scheduling where available

I would like to submit my application for the teller supervisor opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for assists Tellers in proactively and pleasantly greeting customers to establish a connection and develop rapport, providing outstanding, personalized customer service.

Please consider my experience and qualifications for this position:

• Drives referral performance on the Teller line ensuring Tellers achieve performance and referral goals
• Participates in daily kick-off and huddle activities, weekly sales meetings, and sales and training activities
• Maintains established levels of cash in the vault and determines items that need to be ordered and/or shipped
• Oversees the quarterly Branch Management Operations checklist ensuring all topics are discussed, reviewed, and completed according to policies, procedures and standards
• Remains up-to-date, and ensures Tellers remain up-to-date, regarding branch security policies and procedures
• Serves as branch leader regarding customer satisfaction surveys
• Manages coaching, development and performance of team members
• Proactively engages with the Regional Operations Manager

In response to your job posting for teller supervisor, I am including this letter and my resume for your review.

In my previous role, I was responsible for schedules tellers’ work hours for adequate coverage (monthly, lunches, vacations, personal days) and assign specific job duties.

My experience is an excellent fit for the list of requirements in this job:

• Assists with weekly teller meetings
• Assists and supports upper management in compliance with all regulatory requirements
• Provides exception reporting to VP Branch Operations and Regional Operations Officer
• Assists Regional Operations Officer with administrative tasks to support the overall department
• Monitors teller performance to ensure that bank policies and procedures are being adhered to
• Investigates and resolves teller overages/shortages
• Investigates and helps to resolve client complaints in the teller department
• Maintains knowledge and complies with all bank policies, applicable laws and regulations