Account Architect Job Description
Account Architect Duties & Responsibilities
To write an effective account architect job description, begin by listing detailed duties, responsibilities and expectations. We have included account architect job description templates that you can modify and use.
Sample responsibilities for this position include:
Account Architect Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Account Architect
List any licenses or certifications required by the position: SAP, CCIE, AWS, RHCA, ITIL, HANA, S4, FI, VCP, RHCE
Education for Account Architect
Typically a job would require a certain level of education.
Employers hiring for the account architect job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, Engineering, Education, Information Technology, Technical, Business, Communication, IT Management, Information Systems, Math
Skills for Account Architect
Desired skills for account architect include:
Desired experience for account architect includes:
Account Architect Examples
Account Architect Job Description
- Conduct training and technical workshops for Customers and internal teams
- Maintain high degree of awareness of developments in the Information, Communication and Technology market, with a special focus on Systems and Storage
- Take part in putting together proposals for RFP
- Engage with the necessary subject matter experts (Service Delivery, Account Management, Capability, Tech for Ops teams inc. Product Strategy, Architecture, Factory ) to craft the optimum solution inc. facilitate workshops
- Create the necessary documentation to describe the proposed solution solution overview or technology roadmap with recommendations
- This position requires IT knowledge across several platforms, processes or architectures
- Proven track record of delivering exceptional results as an account manager or technical software sales role for on-site or SaaS enterprise software
- Experience with enterprise hosted services and a will work closely with our sales and product teams with our clients
- 2-3 years of experience with modern enterprise software IT systems and services, in particular networking, communications (Exchange, LYNC, Instant Messaging, etc), directory services (LDAP, AD, ), XML/FPML
- An understanding of working well with remote teams across different time zones
- 8+ years of working hands-on with all aspects of Software Development Life Cycle
- 4+ years of Product Management and CRM experience
- Ability to pull together multiple different, and sometimes conflicting, inputs (data, qualitative feedback, hypothesis, ) into a common point of view
- Salesforce.com knowledge / experience
- Experience in Big Data platforms, HIEs
- Familiarity with common enterprise services (Directory Services, Information Assurance, Virtual Desktop, ), products (i.e., Oracle, SAP) and frameworks (ITIL, Zachman, TOGAF)
Account Architect Job Description
- Plan and implement development, staging, and production database environments
- Plan, implement, and maintain Backup and Disaster Recovery solutions
- Plan, create, implement, monitor, and maintain backups
- Plan, create, implement, and maintain database maintenance plans, including all supporting documentation
- Plan, monitor, request allocation and maintain appropriate amounts of disk storage for all SQL Servers
- Ensure optimal database and/or server performance, availability, and capacity utilization through proper server configuration, hardware recommendations, software utilities
- Maintain proper patch levels on SQL Servers
- Provide technical support, troubleshooting and resolution for database related issues
- Create new databases as requested
- Review query plans, optimize index usage, and perform T-SQL code review and optimization as needed
- Ability to work independently and remotely with your team to accomplish objectives
- Ability to analyse current technology blueprint
- Degree in technical subject preferred (Computer Science, Mathematics, Physics)
- Very good English skills is a must
- Results-oriented, can map and drive a series of tasks to achieve result rather than await direction
- Lead the post-sale customer relationship and day-to-day support during and after onboarding
Account Architect Job Description
- Partner with operational, financial and cross-functional teams to ensure data is complete and accurate, reflecting reality
- Translate business needs into system/application requirements and project components to help determine solutions to business problems
- Raise appropriate alerts and/or communicate potential risks
- Design required report, coordinate implementation until industrialization
- Act as a liaison between client and technical solutions/support groups within the team, using advanced communication skills to elicit, document, analyze and validate client requirements
- Assist team members in producing functional requirements for tools development, and support change management process
- Lead detailed business analysis and provide consultancy and support to internal customers
- Conduct or coordinate tests to ensure that intelligence is consistent with the defined needs
- Demonstrate the ability to interpret industry, market, and technology trends as a foundation for product and technology roadmaps
- Provide presales technical support for the development and implementation of complex offerings and solutions
- Fluency in Asian languages
- Strong understanding of packaging methodologies
- IT Project Management / Agile / Scrum experience will be considered strong advantage
- Supportive and responsible person
- Good SQL coding skills
- Analytical mindset & advanced problem solving skills
Account Architect Job Description
- Discover and analyze customer business and technical problems and suggest the appropriate Red
- Hat's solutions that meet their needs
- Use your deep knowledge of our offerings to provide technical expertise to sales associates and
- Customers through sales presentations and demonstrations of our offerings and prepare detailed specifications for our offerings
- Provide pre-sales technical support for the development and implementation of complex solutions and services
- Use your technical expertise to deliver presentations and demonstrations
- Help design supportable, scalable technology solutions based on requirements provided by clients
- Identify and handle key customer technical objections, prescriptively guiding them to success
- Engage in consistent, proactive customer calls and meetings to positively impact customer loyalty and revenue growth
- Regularly report progress with all members of Account Team
- High level of attention to details and accuracy
- Proven experience working in a complex environment and with cross-regional teams
- Strong verbal and written communications skills are a must, the ability to work effectively across internal and external organizations in both Putonghua and English
- A Bachelor’s Degree in Computer Science, Engineering, Science, Math or related discipline with an IT emphasis is required
- Ability to travel internationally – approximately 30% travel to Chile, Colombia & Miami
- Appetite for continual learning
Account Architect Job Description
- Ability to work with our Sales Team(s) to generate revenue and increase market share based on select industry verticals
- Responsible for all aspects of the client relationship ensuring effective management of client inquiries/issues
- Modest domestic travel may be expected
- Technical expertise to support, identify and provide comprehensive technical solutions
- Providing robust and up-to-date Network Security and emerging technologies advice
- Third level operational support for incident and problem management, IT service continuity analysis, capacity/ availability planning and supportability awareness
- Customer facing liaison with the customer any vendors
- Technical oversight of the implementation of change (as Technical Lead on medium size projects)
- Governance and architectural assurance (reviewing solutions proposals etc), lifecycle evolution and pre-sales assistance
- Use your deep knowledge of our offerings to provide technical expertise to sales associates and customers through sales presentations and demonstrations of our offerings and prepare detailed specifications for our offerings
- Proven Windows knowledge
- Knowledge of application runtimes, development frameworks, and architectures like Node.js, WildFly Swarm, Eclipse Vert.x, Spring Boot, and Netflix Open Source (OSS) is a plus
- Experience across business verticals like financial services, telecommunications, media, and state or federal government
- Knowledge of application runtimes, development frameworks, and architectures like Node.js, WildFly Swarm, Eclipse Vert.x, Spring Boot, and Netflix Open Source Software Center (OSS) is a plus
- Be part of the sales process and drive the technical configuration during and after customer on-boarding
- 3-5 years of experience as a UNIX, Linux, or virtual infrastructure engineer, or as a middleware or software integration architect with a background in Java software development