Account Coordinator Job Description
Account Coordinator Duties & Responsibilities
To write an effective account coordinator job description, begin by listing detailed duties, responsibilities and expectations. We have included account coordinator job description templates that you can modify and use.
Sample responsibilities for this position include:
Account Coordinator Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Account Coordinator
List any licenses or certifications required by the position: NAFTA, ID, SILA, FPC, CPP, ASE, RHIT, RHIA, CALHFA
Education for Account Coordinator
Typically a job would require a certain level of education.
Employers hiring for the account coordinator job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Marketing, Management, Business, Advertising, Education, Communication, Communications, Technical, Computer, Public Relations
Skills for Account Coordinator
Desired skills for account coordinator include:
Desired experience for account coordinator includes:
Account Coordinator Examples
Account Coordinator Job Description
- Manage and track all asset acquisition according the customer and company SLAs
- Analyze order management for missing asset
- Perform analysis and provide weekly reports of forecasted titles to actual titles
- Work with the production team to acquire new asset or missing asset required for production
- Work with Operations addressing questions on metadata and artwork
- Ensure that Operations has all required asset for production to deliver a complete order to the customer
- Coordinate with internal operations teams to ensure on time delivery of all customer deliverables
- Ensure all content deadlines are met
- Help establish and analyze content reports and metrics for the Content Operations team
- Review vendor quotes
- Must be highly organized and able to work in a fast-paced, large team environment
- BS/BA degree in business management or similar curriculum
- Individual must possess a general knowledge of videotape formats, digital audio, digital video, multimedia and consumer electronic devices
- 2 years experience in a client service/TV broadcast position, data entry and windows operating systems
- Experience working with content providers
- Must be extremely knowledgeable on Metadata, especially Episodic metadata
Account Coordinator Job Description
- Writes up and enters client job orders into database
- Maintains grids and/or databases with daily status updates for respective clients
- Assists in taking new sales calls
- Coordinates jobs with Scheduling and consults with Account Manager/Director, Client Services Director, Operations Manager, Directors of Audio Services, and General Manager as needed
- Develops and nurtures an understanding of audio procedures and processes
- Greets and assist clients visiting facility, interfaces with clients, and assists Concierge as needed with client hospitality
- Budgets, job revisions, answering client questions
- Anomaly reports and quality issues
- Completion e-mails, shipping instructions, and file delivery
- Orders dubs, subtitling
- 1-2 years post-production or account coordinator experience preferred, but entry-level candidates will be considered
- Have firm grasp of the retirement plan industry, ERISA laws governing qualified plans, being informed on legislative updates and regulatory compliance
- Experience in commercial insurance preferred but not required
- RIBO license would be an asset
- Coordinates offsite mixing, restoration, and editorial services
- Follows up on orders and projects after each step to ensure clients are notified in a timely manner of any problems, additional costs, and changes in schedule
Account Coordinator Job Description
- Provide packagers with reports regarding episodes, air schedules, house numbers
- Maintains customer manifest including contact information, I/O, and records and updates customer data using SalesForce/CRM
- Coordinates jobs with Scheduling and consults with Account Manager/Director, Client Services Director, Operations Manager, Directors as needed
- Develops and nurtures an understanding of restoration mastering procedures and processes
- Coordinates offsite restoration, and editorial services
- Prepares invoices for review within five days of project completion
- Occasional travel to dealers, banks to resolve problems and jointly develop and implement more effective orders processing procedures
- Coordinate creation of subtitles, closed captions, dubbed audio, scripts, audio description tracks, and related deliverables in multiple languages for clients primarily in the entertainment space
- Establish and manage project schedules, and ensure due dates are met on time and within budget
- Communicate with internal departments, external vendors, and clients around the world
- AA Degree (BA preferred) or commensurate experience
- PC Literate and experience using MS Office software
- Relevant college education or previous experience in post-production preferred
- Must be extremely knowledgeable on Metadata, especially Episodic metadata and Cablelabs
- Generally requires 0-2 years related customer service, administrative, or sales support experience
- Must have legal permanent authorization to work in the U.S
Account Coordinator Job Description
- Maintains daily schedule for all studios / shifts / engineers / equipment
- Develops thorough understanding of Audio Services procedures and processes
- Keeps up-to-date on room capabilities / equipment status / production staff knowledge
- Coordinates scheduling of casual and temporary audio engineers
- Advises audio engineers when shift or schedule changes are needed and provides reminders
- Updates audio engineers concerning job status / workflow changes in a timely manner
- Advises Account Representatives when deadlines won’t be met or if extra work is needed to fill the schedule
- Ensures Element Preparation Services and Transmissions are kept abreast of all schedule changes involving their immediate attention
- Ensures that production work is actualized properly
- Generates invoices based on actuals to assist Account Representatives with billing and reduce accrual
- 1-2 years post-production, project management, or translation industry experience preferred, but entry-level candidates will be considered
- Must have strong interpersonal, cross-cultural, and communication skills
- Must also be able to work independently and take ownership of projects
- Solid technical understanding of the television or film distribution industry a plus
- Identifies inefficiencies and provides solutions that increase revenue
- Advises Operations Manager of Production staff / Account Representative errors or other problems
Account Coordinator Job Description
- Support reactive requests
- Assist in creation of outreach materials including pitch emails & social media content (e.g., tweets)
- On-time, on-budget and without any errors
- Assist team with administrative duties like database management, ordering of supplies, badging, vehicle registrations
- Act as support and back-up to Facilities Manager as a supervisory point of contact for building management, vendors / suppliers, client’s security operations
- Collaborates with agency teams to support client deliverable deadlines, working on assigned projects as needed
- Owns/prioritizes and completes team and client projects on time, updating relevant team members as necessary
- Assists in implementing marketing strategies by coordinating the creation and production of marketing and communications materials
- Identifies opportunities to respond to Requests for Proposal (RFP)
- Collate required supporting documentation as per document matrix per product / service (proposals, contracts, LOS doc )
- Or work experience in the email marketing or interactive marketing industry
- Understanding of basic technical aspects for the property (i.e., HVAC equipment, fire protection systems, mechanical/electrical systems, BMS system, ) is preferred
- Must possess outstanding written and oral communications skills
- Must have strong organizational skills, attention to detail and follow through
- One year professional experience preferred
- Grade 12/University Entrance