Account Supervisor Job Description
Account Supervisor Duties & Responsibilities
To write an effective account supervisor job description, begin by listing detailed duties, responsibilities and expectations. We have included account supervisor job description templates that you can modify and use.
Sample responsibilities for this position include:
Account Supervisor Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Account Supervisor
List any licenses or certifications required by the position: PMP, CPR, KCG, IIAR, CEI, HRC, SEDEX, MSCI, ISS, DJSI
Education for Account Supervisor
Typically a job would require a certain level of education.
Employers hiring for the account supervisor job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Marketing, MBA, Education, Communications, Management, Advertising, Business, Medical, Journalism, Medicine
Skills for Account Supervisor
Desired skills for account supervisor include:
Desired experience for account supervisor includes:
Account Supervisor Examples
Account Supervisor Job Description
- Shares responsibility for 100% client retention by working with the leadership team to maintaining client relationships, proactively identifying client risks or opportunities, and managing client teams to effectively respond to client needs
- Build strong rapport with new and existing clients
- Qualify leads and close new business
- Create, write, present agency POVs, and encourage clients to use agency POVs in developing ideas and advertising that best meets client objectives
- Participate in the presentation and sale of creative and media plans
- Evaluate the input and ideas of creative, media and strategic planning relative to strategy and client preferences
- Manage and account for all budgets on their business
- Anticipate problems and proactively demonstrate resourcefulness and solution-oriented approach
- Advocate their business internally and keep the complete agency team informed, focused, and enthused about their business
- Completes submissions
- Evaluates the input and ideas of Creative, Planning and Media relative to strategy and client preference
- Builds and manages the client’s business through recommending, fostering, creating and delivering effective advertising
- Keeps agency team informed, focused and motivated about business
- Oversee and take accountability for large scale production projects (both broadcast and print) and retail digital campaigns
- Bachelor’s degree in Communication, Advertising, or Marketing, plus two yrs of post-Bachelor’s progressive exp in the position offered or as an Account Executive
- All req’d exp must have included coordinating & managing global, integrated advertising campaigns (offline & online) for a multinational consumer packaged goods account w/ annual billings of at least $1 million, & facilitating adaptation of campaign assets to various regions across the world
Account Supervisor Job Description
- Represent client with vendors and at marketing events, and relay information back to agency team
- Supervise and coach account staff to ensure communications meet budget, and schedules for internal/client approvals, close dates with media, and/or drop/deploy dates
- Liaise with clients, primarily at the marketing communications manager level
- Understand the ongoing state of the clients business (sales, product, health, claims, compliance)
- Follow project management, quality control and creative approval processes, thereby ensuring programs are executed accurately and meet client objectives
- Prepare accurate contact reports, communicating in detail progress with clients work, and distribute promptly to client and agency personnel concerned
- Work with production groups to ensure maintenance of schedules and budgets in elements of communication programs
- Open jobs, PO’s and prepare estimates and provide trafficking instructions (broadcast, print, digital), manage invoicing and contribute to budget forecasting
- Strong understanding of the Digital project management discipline and provide ongoing communication between external and internal partners and clients
- Work with Account Director to create an environment where account staff and support groups working on their line of business feel challenged, valued, and are dealt with in a fair and consistent manner
- 5+ years of Pharmaceutical Advertising Agency experience
- Works with the AD and Group AD on all strategy, planning, senior level relationships, proactive thinking and client growth
- Partners with Strategy group and senior account leaders to develop clear, concise creative
- Work closely with partners to plan, manage and execute all day-to-day web operations, SEO/SEM, marketing database, email, social and display advertising campaigns
- Liaison with analytics team all digital marketing campaigns, and assess against goals (ROI and KPIs)
- Help manage editorial content calendar for all digital channels to grow brand awareness, build user engagement and brand advocacy
Account Supervisor Job Description
- Collaborate with internal teams to create and optimize user experience
- Proactively interacts with technical leads, business analysts and user experience experts to ensure project requirements are documented and carried out to Client satisfaction
- Work with Project Managers to ensure budgets and timelines are met
- Maintain constant contact with client counterparts to update them on the progress of the project and to be alerted to any concerns and/or changes in direction that will affect the project
- This client is supported across WPP agencies
- Create a variety of content for a range of stakeholders and audiences
- Develop and execute various events from start to finish and have the ability to travel
- Maintain and develop trade media relationships, particularly in the agriculture and agribusiness space
- Partners and owns the relationship with clients at the most Jr
- Utilize excellent writing skills in development of press releases, executive speeches, Q&A, pitches
- Fundamental understanding of social media, Facebook, Twitter, Instagram, Periscope and WordPress from a brand management and a consumer user perspective
- Of public affairs, social change/marketing sectors required
- Bachelor's degree with 5+ years in agency account service experience, at least two years leading day to day account activities with regular client contact
- Experience with national broadcast advertising preferred
- Enthusiasm, diplomacy and proactive thinking
- Intermediate-level knowledge of Microsoft Office, particularly Excel and PowerPoint
Account Supervisor Job Description
- Run day-to-day business (primary contact)
- Seek, nurture, contribute to and help sell big ideas – out of box thinker
- Be a champion of the work
- Identify business building ideas and makes them happen
- Go beyond project minimums, anticipate and exceed clients’ expectations
- Protect and nurture brand voice across touch points
- Be able to write and present an inspiring brand creative brief
- Proactively seek external training opportunities
- Continually build digital and social media landscape
- Be a team motivator and morale builder
- An eagerness to learn and ability to pick up new programs and concepts quickly
- Strong research skills using multiple resources
- Ability to manipulate numbers to identify key learning and trends
- The drive to achieve/take on new challenges
- Possesses strong digital knowledge and/or working knowledge of video/broadcast and mobile
- Demonstrated critical thinking and comprehension skills
Account Supervisor Job Description
- Resolve internal and external conflicts
- Be respected and valued by partners in other disciplines
- Be well versed and experienced in production on-site
- Have a strategic aptitude for solving business and brand challenges
- Have a basic understanding of manpower and resource management
- Be accountable for timely, thorough and effective performance reviews
- Supervise and coach your team’s AE and AAE
- Be prepared for other tasks as assigned
- Client service – Manage solid client relationships by being a partner and advisor to the clients
- Project management and execution – Oversee the DTP execution of digital and offline projects and programs from conception through execution
- Out experience is a plus
- 5 - 7 years of experience gained in agricultural communications, public relations, journalism or a similar field
- High-level customer service skills such as recognizing clients’ needs, responding promptly to requests, professionalism, collaboration
- Be nimble and hands-on – keep things moving and think smartly, quickly
- Strategic thinking - Develop and implement marketing communications strategy, plans and programs
- 5+ within an account management role