Assistant Outlet Manager Job Description
Assistant Outlet Manager Duties & Responsibilities
To write an effective assistant outlet manager job description, begin by listing detailed duties, responsibilities and expectations. We have included assistant outlet manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Assistant Outlet Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Education for Assistant Outlet Manager
Typically a job would require a certain level of education.
Employers hiring for the assistant outlet manager job most commonly would prefer for their future employee to have a relevant degree such as University and Collage Degree in Hospitality, Restaurant Management, Business, Fashion, Education, Hotel and Restaurant Management, Business/Administration, Culinary, Food Service management, General Education
Skills for Assistant Outlet Manager
Desired skills for assistant outlet manager include:
Desired experience for assistant outlet manager includes:
Assistant Outlet Manager Examples
Assistant Outlet Manager Job Description
- Ensuring that All Day Dinning maintains a first class and positive visual impact including
- Assist the Outlet Manager in leading the Food & Beverage outlets as part of the Lower Lobby in the performance of their duties and ensure learning opportunities through genuine, naturally occurring, quality conversation
- To assist in planning the outlet weekly roster and work schedules to ensure that the outlet is adequately staffed to handle the level of business
- Liaise with the Kitchen teams and other Food & Beverage departments
- To plan and implement an effective training program for all employees ensuring that they have the necessary skills to perform their duties with the maximum of efficiency
- Ensuring that Restaurant maintains a first class and positive visual impact including
- Guides and provides training to all team members in terms of products and seasonal products
- Co-ordinating rota
- Supports the recruitment, integration, training and development of the store team
- Maintain a first class and positive visual impact including
- Select, train, evaluate, lead, motivate, coach and discipline all employees in the Hotel's restaurant Yew and In-Room Dining area
- Previous supervisory or management experience in a similar role
- An eye for detail and excellent organisation skills
- A strong team player with a positive and collaborative approach
- Please note that you must be eligible to live and work in the United Arab Emirates
- Strengths
Assistant Outlet Manager Job Description
- Makes suggestions to increase the market share for the Outlet
- Complete additional assignments from retail management
- Communicate and administer selling strategy for F&B Outlets business to all internal parties
- To provide regular feedback on progress/reports/magazines within the industry and how new concepts may be applied to our product
- To generate new ideas for service and products that will maintain a competitive and leading edge over our Competitive set
- To be proactive in prospecting / creating new Restaurant business
- Positively identify and acknowledge excellence in operations impacting Restaurant business
- Distribute all Complimentary and Complaint letters to appropriate departments and manage follow-up
- Maintain effective and appropriate liaison with clients whilst on property for site
- Initiate Customer follow-up within 1-3 days following large events for future business bookings
- Have strong knowledge on bar/beverage/wines
- Ideally with a relevant degree or diploma in Hospitality or restaurant management
- At least one year previous Food and Beverage leadership experience required
- 2+ years of previous retail sales experience including a minimum of 1 year of retail management experience
- Minimum 1 year work experience as Assistant Outlet Manager or 2 years work experience as a Team Leader/Captain in a hotel or large restaurant with good standards
- Proficient in the use of MS Office applications, Micros, and rostering
Assistant Outlet Manager Job Description
- Set yearly SMART objectives and goals for direct reports with approval from F&B Manager
- Conduct quarterly appraisals with direct reports
- Conduct performance or disciplinary related reviews with direct reports as necessary on a timely basis
- Understand and implement all Westin programmes as applicable to Restaurants
- Interaction with guests
- Training all F&B team associates on existing and new products
- Maintain beverage cost within budget
- Keep the F&B Manager informed on all items of interest
- Co-ordinate with the respective department heads on any activities which overlaps with or concerns their departments
- Provides adequate training and tools for Cast member success
- Select, train, evaluate, lead, motivate, coach and discipline all employees in the Hotel's All-Day or Fine Dining Restaurant to ensure that established cultural and core standards are met
- The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guest, clients and group contacts
- Attend regular operational meetings to ensure effective coordination and cooperation between department
- Minimum 2 years work experience as Assistant Outlet Manager or Team
- Maintain the Outlet’s cleanliness ensuring all maintenance needs are looked after
- Minimum of 2-year experience as an F&B supervisor or Restaurant manager
Assistant Outlet Manager Job Description
- Ensures that the minimum level of labor is used to perform the required level of service without adversely impacting service standards
- Interviews and hires new Cast members
- Ability to analyze and evaluate profit and loss statements
- Ensures that all Food & Beverage products prepared meet the established specifications and standards
- Communicates variances from established standards to the F&B Manager / Director
- Review manifest and staffing levels to determine appropriate work assignments for the staff
- Investigate and resolve guest complaints or concerns in accordance with standard procedures
- Understands all aspects of the Collective Bargaining Agreement
- Ensures safe cash handling procedures are followed by all Cast members
- Conduct a physical inventory of outlet supplies and requisition replacement items as needed
- Experience in supervising restaurant
- Extremely detail oriented, especially when it comes to financials and guest information
- Organizing and implementing ongoing training
- Developing staff members so that they can advance within the company
- Sommelier certification preferred
- Managerial experience in a restaurant and bar outlet
Assistant Outlet Manager Job Description
- Maintain a well-informed shift by conducting daily shift meetings
- Department walk throughs are done on a daily basis to assure cleanliness and all equipment is operational
- Maintaining a high degree of visibility and active participation in the day to day operation of the restaurant
- Perform Micros format updates
- Ensure that all furniture, equipment, utensils and silverware used in the outlet is accounted for, properly handled and serviced, and maintained to prevent excessive wear and tear
- Attend & actively participate in daily & weekly Food and Beverage Briefings/ meetings
- Attend to any other tasks defined by the F&B or Senior Management
- Acknowledge the receipt of new or amended documents through Mercury in the absence of the Outlet Manager
- To ensure the implementation of CRM initiatives and customers’ personal data collection
- To look after all operative activities which are necessary to ensure the store efficiency
- Must have the ability to train and supervise employees
- Arabic , English and French communication skills required
- Must be able to obtain an ABC License
- Driven to create, build and cultivate relationships with customers and associates
- Passionate about selling and seeks organized, thoughtful ways to maximize all traffic that enters the store
- Responsible for the assistance provided to the Manager in the management of all aspects of the restaurant functions as a successful independent profit centre