Auto Finance Manager Job Description
Auto Finance Manager Duties & Responsibilities
To write an effective auto finance manager job description, begin by listing detailed duties, responsibilities and expectations. We have included auto finance manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Auto Finance Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Auto Finance Manager
List any licenses or certifications required by the position: PMI, SHRM, HRCI
Education for Auto Finance Manager
Typically a job would require a certain level of education.
Employers hiring for the auto finance manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Business, Finance, Business/Administration, Marketing, Graduate, MBA, Management, Accounting, Economics, Statistics
Skills for Auto Finance Manager
Desired skills for auto finance manager include:
Desired experience for auto finance manager includes:
Auto Finance Manager Examples
Auto Finance Manager Job Description
- Full accountability for quality and accuracy of the adjudication team, ensuring a balanced focus on risk appetite, sales experience, and portfolio growth
- Oversee a team approximately 6 analysts responsible for data gathering, analysis, reporting and recommendations to drive business decisions
- Design strategies to reduce expense and improve quality in areas across Auto Finance including Payments, Titles, Collections, Customer Service, Vehicle Remarketing, Recovery
- Manage and represent Collection Operations in all reviews and audits done by QA/QC, Compliance, Internal Audit, and Regulatory Agencies
- Manage Collections Change Control Process including meeting schedules, approvals and the management of meeting minutes
- Gain knowledge and understanding of operational strategies/business models within all areas of responsibility
- Review and oversight of daily collection control reports / MIS reporting
- Influence portfolio quality through strategic assessment and management
- Partner with business VPs, Market Managers, Sales Managers, in management of the portfolio and conducts quarterly reviews
- Lead and motivate a team of adjudicators to reach business objectives of meeting client expectations and managing risk
- Formal Lean/Six Sigma certification is a plus (Black Belt or Master Black Belt)
- Operations and Risk Management background is a plus
- Ability to manage a team contribute on an individual level
- Demonstrated ability to drive projects forward in a complex matrix organization with internal and external partners and across geographies in a collaborative manner
- Experience within Financial Services and/or the Auto industry a plus
- Must have strong influencing, negotiation, contracting or other expertise
Auto Finance Manager Job Description
- Be accountable for quality, accuracy and performance
- Ownership of control process maps in appropriate systems including maintenance of maps and creation of new maps as needed
- Deliver leadership, marketing strategy and creative innovation to support acquisition & client management for the Auto Finance business
- Inspire and/or write comprehensive creative briefs & business cases
- Leads the day to day execution of credit processes to ensure the team is making the right risk decision for the client and the bank
- Working closely with National Office
- Establish performance goals and mandates to measure the team’s performance
- Manage team resources and ensure applications are responded to within defined service level agreement
- Ensures consistency in credit decisions across adjudicators by implementing impactful and routine oversight and calibration exercises
- Delegate appropriate lending authority to the team based on individual skill level
- Ability to work independently and create goals and vision for delivery in ambiguous or new situations
- Deep understanding of financials, mechanics of forecasting and variable sensitivity
- Ability to lead through change, champion new ideas, and challenge conventional approaches
- Demonstrated ability to manage client risk dynamics with a strong focus on controls and the regulatory environment
- Consumer credit knowledge
- Leverages team reporting for ongoing performance measurement
Auto Finance Manager Job Description
- Collaborate with the appropriate teams (Legal, Compliance, IT, ) to review, modify, and implement policy, procedure and/or necessary workflow changes
- Develop financial and analytical models for strategic initiatives, potential business development, and new partnerships
- Close any gaps in controls and correct control deficiencies and issues in a timely manner to help maintain a secure and compliant operating environment
- Develop strong analytics and reporting to support accountability and insights across the auto business
- Negotiate contracts with key vendors and work closely with compliance and vendor management teams to drive due diligence and ongoing audits
- Identify opportunities to create efficiencies through automation and / or process improvement
- Manage a Collections Support staff of managers, supervisors, exempt and non-exempt operations staff in Tampa and Phoenix in multiple support functions
- Direct responsibility for approximately 100 FTE
- Responsible for overseeing supervisory/personnel, scheduling and overtime for all staffing areas
- Develop operational procedures, training initiatives, and loss mitigation tools for Auto Finance
- Be an innovative and strategic thinker that can act on time sensitive opportunities
- Develop and manage strong partnerships across Canadian Banking and key Functions, collaborating as a respected and trusted advisor
- Salesforce.com or comparable CRM system administration experience strongly preferred (official certification preferred)
- Salesforce development and coding experience with regards to VisualForce, Apex code (triggers and classes) a plus
- Ability to multi-task, working under tight timeframes and adapt to changing priorities
- Ability to execute and deliver results on time
Auto Finance Manager Job Description
- Prepares weekly and monthly executive reports on business trends, project status, and financial results
- Changes management by designing, documenting, and delivering new business functions
- Implements processes to ensure the bank operates in compliance with applicable laws and regulations policies and procedures
- Coordinates floor plan closings with Business line, Takeout team and Legal and ensure all contingencies are fulfilled prior to funding
- Develops and provides reports regarding compliance activity to Dealer Lending Management team (e.g., decline log, weekly pipeline reports, post-close contingency log)
- Minimizes risk exposure by quality checking Dealer Lending activities for accuracy (e.g., KYC forms, New Dealer setup and Collateral changes in DataScan)
- Reviews credit files for complete package then forward to underwriting and communicate open items to business line for follow up
- Manage the GAP Non-remittance Review process to ensure customer GAP policies are in place as intended
- Responsible for helping to evolving the Mortgage and Auto lending businesses into digital first digital businesses, from a servicing, acquisitions and retention perspective
- Manage all digital servicing projects from end to end on Chase.com for both Mortgage and Auto
- Proven ability to communicate complex information and data in clear and concise, charts, graphs, illustrations
- High tolerance for ambiguity matched with desire to organize it, the ability to handle tight deadlines
- 10+ years collection management experience and management of multiple sites
- Auto experience highly desirable
- Thorough knowledge of all relevant federal/state regulations and FDCPA
- Thorough knowledge of all aspects of collections and repossession processes
Auto Finance Manager Job Description
- Participates in the Product Development LifeCycle with product management, IT security/Compliance, Sales, Marketing, Account Managers and Development
- Maintains and develops business by identifying new opportunities and demonstrating value to customers, which requires a thorough knowledge of bank and competitor products
- Work with Business Development Manager also assigned to this Fiat Chrysler Auto
- Coach/Mentor Business Development Managers within region
- Act as primary conduit to Fiat Chrysler Auto Business Center Dealer Placement Team
- Lead all Business Development Manager training initiatives
- Defining risk appetite by identifying current and emerging trends and their associated risks
- Manage team resources effectively and be accountable for meeting/exceeding established benchmarks
- Implement oversight and calibration exercises to ensure consistency in credit decisions
- Delegate appropriate lending authority, based on individual skill level, and ensure authorities are adhered to, reviewed and understood
- Ability to manage details and recommend process changes to streamline and automate manual processes
- Inspire and foster team commitment, spirit, pride and trust
- Knowledge of the auto finance industry, understanding of auto finance originations processes including Sales/Credit Management/Funding, and Risk Management, are essential
- Effective communication skills in planned and ad hoc situations
- Experience managing to specific marketing KPIs and reporting out to the business on a regular basis
- Act as a subject matter expert for development of policy, metrics, and portfolio management for the Auto Finance product