Benefits Job Description
Benefits Duties & Responsibilities
To write an effective benefits job description, begin by listing detailed duties, responsibilities and expectations. We have included benefits job description templates that you can modify and use.
Sample responsibilities for this position include:
Benefits Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Benefits
List any licenses or certifications required by the position: CEBS, PHR, SPHR, CBP, SHRM, HR, EBS, SCP, ADA, FMLA
Education for Benefits
Typically a job would require a certain level of education.
Employers hiring for the benefits job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Human Resources, Education, Business, Business/Administration, Finance, Administration, Accounting, Communication, Management, Associates
Skills for Benefits
Desired skills for benefits include:
Desired experience for benefits includes:
Benefits Examples
Benefits Job Description
- Perform all necessary calculations and compliance validations
- Review and handle members' inquiries thoroughly and professionally
- Review members' case files and perform necessary due diligence to ensure members' benefits are calculated accurately
- Process transactions efficiently to support Department's real-time processing
- Identify process exceptions and escalate incidents or trends timely and accordingly
- Support User Acceptance Testing (UAT) on functional enhancements and data issues
- Support ad hoc projects and initiatives within Benefits Administration, as needed
- Administer 401(k) Savings program
- Manage and audit timely payments of premiums and invoices
- Assist in processes, systems, procedures, and materials to support all benefit program administration
- Process benefit terminations in the HRIS/UltiPro system
- Process changes in benefit status (adding/dropping dependents)
- Technical knowledge of health and welfare and 401(k) plan administration and systems and the ability to understand complex systems, laws and plan rules
- Knowledge of benefit programs and how it relates to Healthcare reform, plan documents and administrative procedures to ensure compliance with Federal & Department of Labor regulations and consistent application of DCL policies
- Strong computer skills, including database management and a high degree of proficiency in PowerPoint, Word, Excel, Outlook, and other graphic programs, and Internet navigation
- Ability to communicate effectively both orally and in writing with peers, employees, managers, and clients, to maintain confidentiality in daily operations and to conduct daily duties in a professional manner
Benefits Job Description
- Administers all leaves of absences for disability claims
- Administers the daily tasks for the 401(k) Plan
- Collaborate on plan design for new plans or changes to existing plans
- Act as a liaison between the organization and the PBM vendor
- Manage the PBM interfaces
- Recommend solutions to any systems-related issues
- Act as the primary contact to the PBM vendor on all issues
- Assist with ongoing analysis and assessment of PBM vendor performance
- Ensure operational compliance with PBM vendor to support MBU pharmacy sales
- Coordinate the development of ongoing training programs
- Send eligibility notices to employees and vendors
- Process new hire benefits in HRIS/UltiPro system
- Knowledge of plan documents and administrative procedures to ensure compliance with Federal & Department of Labor regulations and consistent application of DCL policies
- General knowledge and experience with HRIS systems, SAP knowledge and Reporting is a plus
- Bachelor's Degree in Business or Mathematics
- Bachelors Degree in Business Administration, Information Technology, or Human Resources or equivalent in education and experience required
Benefits Job Description
- Acting as a strategic business partner to client HR
- Preparation of communication materials (posters, postcards)
- Overseeing weekly eligibility updates between Oracle and client's payroll and carriers/vendors
- Process Leave of Absence paperwork company-wide
- Input bi-weekly payroll ensuring disability and time off are properly recorded for employees on leave
- Support Managers and HR in administration of leaves and answering employee questions
- Work with internal and external legal on navigating complexities and ensuring compliance changes are implemented
- Ensure employees on workers compensation are appropriately included in the leave process
- Work with local HR and Benefits Services Group on process improvement and ongoing training
- Participate in cyclical benefit programs including Open Enrollment, Ramp-up and Benefit Fairs
- Two plus years customer service experience in ADP Major Accounts Role or equivalent
- In depth knowledge of ADP's HRB and PayeXpert (or PCPW) products and a proven proficiency of navigating the ADP organization to resolve client requests preferred
- Demonstrated client conflict resolution skills
- Proven analysis and problem solving capabilities
- Proficient in MS Office applications, especially Word & Excel
- Ability to maintain confidentiality of all personnel data and matters
Benefits Job Description
- Assist in the day- to-day administration of employee benefits, including enrollments and terminations, compliance testing, processing monthly invoices for group plans, maintaining benefits databases and HRIS benefit records, coordinating with Finance to ensure accurate benefits and compensation data for payroll, maintaining employee benefit files and updating payroll records
- Respond to employee concerns through serving as primary point of contact for general benefits inquiries
- Maintain benefits information in Workday
- Document and maintain administrative guides for assigned benefit processes
- Assist in the design, review and update benefits communications on an ongoing basis
- Partner with team to plan and execute annual benefits open enrollment
- Partner with broker to prepare reports and applications required by law to be filed with federal and state agencies, such as, Department of Labor and other regulatory agencies
- Provides Manulife with required information within 5 business days of request
- Responsible for calculation/communication where recovery process required and reimbursement/recovery of benefit premiums if overpaid
- Process profile changes and SunLife approvals while ensuring that cut-off deadlines are adhered to
- 2 to 4 years minimum combined experience in employee benefits administration, human resources or equivalent work experience
- Work independently and with others in a team environment
- Technical knowledge of state, federal and provincial benefit laws and regulations
- Strong Microsoft Office Product skills (Excel, Word, Outlook)
- Good math skills (and experience in Excel and general report writing on a variety of platforms)
- Ability to work with both employees, executives and outside vendors such as broker/consultants, plan administrators, outside counsel, outside auditor, outside investment advisor and others
Benefits Job Description
- Respond to Service Now requests and investigations
- Responsible for UAT on projects as required
- Provide timely response to all benefit related queries
- Serve as a focal point of contact for external providers/vendors
- Accurately and in timely manner update the information on communication channels
- Assurance compliance of the processes, policies and procedures and raising when there are gaps, risks or malfunctions
- Identify process improvements and implementation of benefits plan or process changes
- Coordinating transfer of data to external contacts for services, premiums and plan administration
- Acting as the primary employee contact on retirement benefits
- Gathering information and data for the preparation and/or filing of annual health and welfare, and retirement plan 5500s
- Two plus years experience in employee benefits and/or HR administration
- Good understanding of all financial and regulatory aspect of benefit plans
- Familiarity with Kronos and Ultipro
- Great customer service as you will be the first point of contact for staff with benefit questions
- Benefits or HR experience preferred
- General business knowledge of the insurance industry and pharmacy benefit programs