Business Banking Job Description
Business Banking Duties & Responsibilities
To write an effective business banking job description, begin by listing detailed duties, responsibilities and expectations. We have included business banking job description templates that you can modify and use.
Sample responsibilities for this position include:
Business Banking Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Business Banking
List any licenses or certifications required by the position: PMP, V3, ITIL, BIAN, CBCP, ABCP, CSM, SCRUM, ISO, DDD
Education for Business Banking
Typically a job would require a certain level of education.
Employers hiring for the business banking job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Business, Finance, Accounting, Communication, Economics, Graduate, Computer, Business/Administration, Financial Services, Business Operations
Skills for Business Banking
Desired skills for business banking include:
Desired experience for business banking includes:
Business Banking Examples
Business Banking Job Description
- Conducts research and access credit bureau information, folders, bank statements, applications and third-party vendor services to assist in interpreting data, perfect customer contact and make strategic actionable decisions
- Be a primary point of contact for Business Banking customers on all queries and complex service requests - from account opening to general administration such as setting up of standing orders, account transfers, transaction queries
- Supports Commercial Banking Relationship Managers
- Primary contact for portfolio issues
- Manage the annual review process for the relationship managers and monitor individual progress
- Contact customers for updated financial information and loan agreement compliance requirements
- Develop processes that provide greater efficiency for the relationship manager and reports that are meaningful
- Customer financial reporting requirements and loan covenant compliance administration
- Initiates and maintains effective communication with assigned lenders clients
- Communicates with clients to obtain required financial information and other information needed to conduct business
- Strong ability to manage and lead with vision and purpose, deal with ambiguity and orchestrate change
- Comprehensive knowledge of bank products and services with a demonstrated knowledge of credit
- Excellent communication and influencing skills with individuals at all levels, internally and externally
- Maintain a general knowledge of cash management products and services (cash management products and services (cash management specialists reporting to GTM are the subject matter experts)
- Handle and resolve complex matters, core business critical issues, disputes, queries and complaints from internal business partners and external clients
- Regular meetings held with relationship manager and portfolio manager to monitor both upcoming reviews and renewals any past due items
Business Banking Job Description
- Plan, define and validate project scope traditionally and in form of User Stories
- Analyze business requirements and specifications
- Prepare solution requirements by translating the business requirements into functional and system requirements
- Participate in the design review to ensure requirements satisfaction
- Review test cases to ensure proper quality check for the business requirements
- Participate in quality reviews of deliverables
- Partner with Project manager, Technical resources, Vendors, and Management to ensure accurate execution of project
- In conjunction with the business and Research/Analytics team, responsible to develop and implement metrics and systems to measure and monitor results
- Schedule and meet at least weekly with direct reports for coaching and to review activities, training needs, project updates, At least quarterly, discussions to expand to cover progress to annual performance objectives
- Collects financial information in line with applicable loan agreements
- Responsible for calling clients for updated financials 90 and 60 days prior to renewal/review
- Monitor pipeline and serve as liaison with Loan Operations on status of loan documents and coordination of closing of loan transactions
- Expert understanding of documentation and due diligence matrix
- Ability to review due diligence and loan documentation
- Coordinate loan processing activities through centralized utility
- Create and maintain credit files
Business Banking Job Description
- Monitors past due loans originated by the Business Credit Center and recommends action to sales staff or contacts customers directly, as appropriate
- Prepares Criticized Asset Report (CARs) forms for presentation at quarterly Criticized Asset Committee (CAC) meeting
- Performs all annual reviews, renewals, and modifications of existing loans within assigned portfolio in a timely manner
- Reviews and interprets personal and business tax returns and financial statements and perform cash flow and comprehensive global cash flow analyses using Bank approved global cash flow worksheet and approved financial spreading software
- Specifies appropriate conditions for loan renewal/modification approval
- Provides support to Business Bankers, branch personnel and/or loan processors by answering queries and providing training on basic lending issues
- Proactively maintains a clear and up-to-date understanding of Bank Credit Policy and Procedure
- Performs all required regulatory training in a timely manner, as required by the Bank
- Performs special projects as assigned and deemed necessary by Bank and/or Management
- Collaborates with all Bank personnel and management for purpose of managing assigned loan portfolio, identifying and communicating cross-sell opportunities to Business Banker, and appropriately managing credit risk within assigned portfolio
- Leading and conducting JAD Sessions experience
- Blueprint experience is a plus
- Identify and realize agreed savings for the Group by automating, standardizing and off-shoring delivery processes for business
- Ensure that onshore BS operations are well integrated with the offshore resourcing capabilities, that operational processes are standardized
- Provide a cost efficient Business Service proposition, drive up customer advocacy
- At least 5-7 years of actual hands-on working experience in Business Manager, client services specialist at a global bank
Business Banking Job Description
- Modeling processes using various notation (Use Cases, Activity Diagrams, Business Process Modeling Notation, Workflows, Swimlanes)
- Serves as first line of response for all incoming internal Business Banking, Retail and Commercial Banking support calls within the Customer Service Center
- Accurately and expediently answers inquiries from internal customers on all types of new and existing business products and services
- When necessary, enter quality Service Requests within Metavante’s ECM Customer Relationship Management system, tracking issue to resolution
- Relies on excellent verbal and written communication skills to fulfill client requests and to ensure customer satisfaction
- Keeps management appraised of any escalated service issues they should be aware of and assists Customer Service Center Management with department initiatives whenever possible
- Analyzes small business loan applications received by branches to determine eligibility of request
- Provides assistance and exceptional sales support to all branches in answering questions relating to small business loans
- Assures customer loan request is processed accurately and timely
- Maintains a log of maturing lines and ticklers for account follow-up
- QFA or Degree (Business preferable)
- Strong Customer focus with absolute dedication to Customer Service
- Scheduling and preparation of new credit relationship committee presentations
- 2 years experience in commercial lending or related banking field
- 3 years experience in commercial lending or related banking field with demonstrated experience in credit underwriting, loan structure and SBA products
- 2+ year Business Analyst experience
Business Banking Job Description
- Coordinate the closing date with the customer and the markets, while managing an active pipeline
- Define strategies and approaches for User Acceptance testing setting and stewarding sound testing methodologies
- Works on multiple phases of a project and/or multiple small projects of moderate scope and sometimes complex assignments
- Applies standards and methodologies, provides expertise and support on use of methods and tools
- Responsible for needs analysis, project or task planning, process/data analysis and modeling and/or logical database design
- Ensures that own projects are formally closed and, where appropriate, subsequently reviewed, and that lessons learned are recorded
- Identifies and assesses risks to the success of the project
- Assists in the analysis of stakeholder objectives, and the underlying issues arising from investigations into business requirements and problems, and identifying potential benefits and available options for consideration
- Produces specific business cases and scenarios and defines and documents system acceptance criteria
- Defines routine, integrated processes and documents using basic formal process charting techniques
- Lean 6 Sigma experience/ Certifications highly desired
- Good communicator and ability to interact effectively with senior managers
- Extensive compliance experience within financial services ideally Commercial Banking
- Experience within the Australian Regulatory climate in particular a detailed grasp of Responsible Lending, FOFA, Code of Banking Practice and Privacy Act would be highly desired
- Conduct impact assessments and design commercial compliance solutions in response to regulatory change and projects
- Review of marketing material for the business