Business Ops Job Description
Business Ops Duties & Responsibilities
To write an effective business ops job description, begin by listing detailed duties, responsibilities and expectations. We have included business ops job description templates that you can modify and use.
Sample responsibilities for this position include:
Business Ops Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Business Ops
List any licenses or certifications required by the position: PMP, PMI, ITIL, APICS, CAS, TINA, LEAN, CBAP, MBA, SSCP
Education for Business Ops
Typically a job would require a certain level of education.
Employers hiring for the business ops job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Business, Education, Finance, General Education, Business/Administration, Computer Science, MBA, Management, Accounting, General Business
Skills for Business Ops
Desired skills for business ops include:
Desired experience for business ops includes:
Business Ops Examples
Business Ops Job Description
- Act a quoting and contract system liaison for Deal Management in end to end Cloud Framework initiatives
- Work with members of the Global Deal Management Process teams team to analyze and assess best system changes and improvements that will allow us to scale Cloud business
- Function design and development of new solutions and enhancements using solid communication and strong collaboration
- Evaluate and communicate end to end impact of system implementations on Cloud quoting and contracts business process
- Perform initial project shell and task setup
- Complete and submit booking package for project funding
- Submit and ensure bill rate overrides are accurate
- Monitor and follow up on internal and customer AR issues
- Coordinate review and final invoice approval
- Monitor and report WAR (Work at Risk) exposure
- Flexibility to travel oversees minimum 2 x a year
- 5+ years of experience in business operations + deep understanding of end-to-end business execution
- Track record of success in leading and driving initiatives in a fast paced agile environment
- Experience in Enterprise Business Operations and Software Program/Project Management applications
- Ability to connect the dots with minimum available information
- Continuous engagement with leaders to gauge and improve role effectiveness
Business Ops Job Description
- Translate identified process and procedures into tracking tool workflows to achieve deployment efficiency, required metrics and general stakeholder visibility to individual change execution status
- Provide operational subject matter knowledge (SME) knowledge – Be the collective brain trust
- Audit and perform proactive opportunity\pipeline (Fusion CRM) cleanup
- Provides weekly SKU Bookings and comparison to trend/budget
- Maintains Master Account List
- Drives resolution and cleanup of Sales reps deals on the pipeline file
- Weekly and quarterly pipeline and deals to close reporting
- Monthly headcount reconciliation to budget
- Other ad hoc reporting and analysis as needed
- Collaborates with extended sales operations team and provides input on various initiatives to improve sales process and systems
- Work well individually in groups, be a team player, and think cross-functionally be an influencer
- Process mapping or project management experience is preferred
- 8+ years of experience in Program Management delivering large project readiness efforts
- Experience with agile methodologies to deliver products
- Master’s degree in Business or a technical field of study
- BS in Business preferred
Business Ops Job Description
- Analyzing customer and field survey results
- Implement appropriate corrective action within the Americas Deal Management Shared Service Center operation whenever the service level agreement is either not being met or is forecast not to be met
- Be responsible for ensuring usage of core drafting tools and technologies, and when required, core sales application ensuring their effectiveness by aligning with appropriate owners
- Ensure a smooth working relationship with other Deal Management Shared Service Center teams and assist them in meeting goals when required
- Own and drive regional projects as required
- Project set up and auditing
- Work with GFIC (Finance) in ensuring accurate and timely invoices are generated
- Ensure revenue is generated and accounted for accurately
- Ensure timely and accurate reporting on key metrics for example Work at Risk, backlog, unbilled revenue, unapproved invoices, non billable T&E tracking, accounts recievable e.t.c
- Support the Consulting SalesTeam in opportunity management, processes, project funding
- 8+ years reporting experience in a fast paced environment
- Work independently as an individual contributor and as a collaborative team member
- Work is non-routine and very complex
- Intermediate to advanced knowledge of Cloud Line of Business
- Candidate should have a college degree and recent enterprise software company experience, preferably in business operations and/or finance
- Able to manage multiple priorities under high-pressure deadlines
Business Ops Job Description
- Coordinates annual sales budgeting, territory and quota planning process for aligned pillar
- Meet weekly with Cloud Service Operations teams to build change schedules and ensure adequate change execution resource availability
- Ensure standard change execution processes for all change types
- Conduct post maintenance window review to identify areas of improvement
- Measure and manage team performance for change management execution
- Send regular maintenance communications to external customers to ensure visibility and expectations are correctly set regarding upcoming scheduled maintenance windows
- Monitor and support an application that scans SWIFT messages against OFAC lists
- Request additional information or return for correction the hire records, to appropriate recipient, when applicable
- Accountable to strictly respect the confidentiality of the information that he/she receives
- Keeps a track record of the daily & weekly submissions
- OBIEE/Answers Superuser report development experience
- Proven cross-functional leadership and able to coordinate and lead activities across multiple organizations
- Ability to conceptualize, develop, interpret, and analyze metrics and measures
- Proven success in working a team-based environment
- Requires a minimum of 3 years of experience in IT Industry, preferably in a cloud, reporting, analytical, or operational role
- Ability to lead a virtual team to resolve a problem or implement a program
Business Ops Job Description
- Manages the daily activities of individual contributors, leads or supervisors performing similar tasks in a group, department or region/district
- Shows matured approach towards prioritization of escalations, as and when required and call for support from Sr
- Works on functional and cross functional escalations and programs of diverse scope
- Managing customer relationships, developing and managing expectations, developing program roadmaps to meet customer objectives
- Full P&L and contract/task management responsibility to include, but not limited to technical, cost, schedule, compliance, staffing, customer satisfaction and financial reporting
- Using established relationships and developing new ones with key decision makers and acquisition officials, (within targeted customers) to lead/win new business
- Implementing consistent and standard processes for business planning and forecasting, staffing, delivery reporting and client relationship management
- Maintaining contractual and programmatic oversight of all projects within the portfolio through effective communications
- Working closely with peers in Enterprise IT, corporate staff to ensure effective pursuit strategies for programs that require multi-operating/business group collaboration
- Identify data issues that need to be addressed
- Strong team player, committed to achieving project and team goals
- Expert knowledge of MS Office – Excel, Word and Power Point
- Ability to synthesize issues to support our vision (the big picture) while ensuring that there is clarity at a detailed level
- Strong analytical skills with the ability to collect, organize and analyse large datasets with attention to detail
- 2+ years of experience in Sales Operations / Finance
- Bachelor's Degree in Business Management, Human Resources Management, or Labor Relations or equivalent job experience is required