Cloud Operations Engineer Job Description
Cloud operations engineer
provides in-office IT support for Red Hat associates with laptop operating system (OS) or image-based Red Hat Enterprise Linux (RHEL); provide support for standard Linux OS, macOS, and Microsoft Windows.
Cloud Operations Engineer Duties & Responsibilities
To write an effective cloud operations engineer job description, begin by listing detailed duties, responsibilities and expectations. We have included cloud operations engineer job description templates that you can modify and use.
Sample responsibilities for this position include:
Participate in daily SCRUM meetings, working closely with the product, software and quality assurance engineers to deliver cloud infrastructure to meet the needs of our growing customer community
Participate in the management and monitoring of all cloud infrastructure, including weekend deployments of production and OS updates as needed
Support multiple aspects our hosting environments while working towards being a lead expert in areas
Prioritize and work on tickets that are opened by automated alerting opened by various groups that relate to server etwork\storage issues
Provide Customer Service including escalated support for problems and issues
Provide technical skills in an Operations team for a SaaS/Cambridge based start-up
Design, build and maintain highly available systems for a SaaS product
Develop and maintain automation for server and application build, test and deploy
Configure and deploy monitoring tools and scripts for systems and applications
Provide effective communication of projects and tasks to the Operations team and stake-holders in other departments
Cloud Operations Engineer Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Cloud Operations Engineer
List any licenses or certifications required by the position: AWS, ITIL, VCP, DNS, MCSE, RHEL, MS, CCNA, NV, CMA
Education for Cloud Operations Engineer
Typically a job would require a certain level of education.
Employers hiring for the cloud operations engineer job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, Technical, Engineering, Information Technology, Administration, Information Systems, Business, Technology, Architecture, Education
Skills for Cloud Operations Engineer
Desired skills for cloud operations engineer include:
DNS
OEL
Microsoft Windows Server Operating System and Microsoft SQL Server
Networking
Cloud infrastructure
EC2
Linux operating system in particular Red Hat
Linux/UNIX and related applications
VPC
Database operations and concepts
Desired experience for cloud operations engineer includes:
3+ years of Shell Scripting (Perl/Ruby/Python)
3+ years of experience implementing and supporting Nagios XI
4+ years of experience in systems monitoring and inventory management
At least 3 years' experience in a similar environment
Scripting in Python or Bash
Puppet - at least to a basic level
Cloud Operations Engineer Examples
1
Cloud Operations Engineer Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of cloud operations engineer. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for cloud operations engineer
- Deploy, monitor, and administer Cloud applications and the underlying services for Cloud
- Responsible for implementation, testing and operation of HW/SW components of Networks NFVI
- Responsible for tenant integration and testing into NFVI
- Responsible for the Software Development Lifecycle of the in-housing development
- Responsible to develop open-source solution or coding, and could involve publishing in the open-source community
- Be available to respond to service availability issues and resolve them 24x7
- Work with a global Service Delivery Team
- Use DevOps/Agile Kanban as the core philosophy for software delivery
- Design and develop automation workflows, perform unit/performance/functional tests
- Conduct reviews to make sure your work is effectively tuned for platform performance, and assessing the overall quality of delivered components
Qualifications for cloud operations engineer
- Bachelor's degree in Computer Science or equivalent experience is preferred
- 5+ years of experience with Linux and OS Patch Management
- 1 year experience security best practices
- Knowledge of the various security and compliance requirements
- 1 year experience debugging and problem determination
- 1 years experience software installation/update
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Cloud Operations Engineer Job Description
Job Description Example
Our company is looking for a cloud operations engineer. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for cloud operations engineer
- Mentor junior employees within the function
- Rotate in on-call rotation
- Maintain and enhance existing operational infrastructure
- Develop scripts for automation and monitoring
- Possess troubleshooting and problem analysis skills
- Insure all servers have required security compliance for patch management, anti-virus, and other threat protection
- Optimize the performance of our systems through team collaboration of hardware and software configurations
- Dive deep to resolve problems at their root, looking for failure patterns amenable to long-term solutions
- Works closely with other operations staff, engineering and client services to insure EV.Cloud services are available 24 x 7
- Monitor and Maintain Networks
Qualifications for cloud operations engineer
- Linux - at least 2 years experience
- Shell scripting - at least 2 years experience
- Customer support - at least 2 years experience
- A demonstrated history of taking initiative and understanding of operating in a compliance environment
- 5+ years of experience working within a Microsoft Environment
- Proficient with automation using Power shell/UNIX shell/Ansible/Fabric
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Cloud Operations Engineer Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of cloud operations engineer. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for cloud operations engineer
- Monitor and Maintain Compute & Storage Systems
- Identify, categorize and respond to Network, Security & Compute system events
- Participate in Incident Management, Problem and Change Management
- Start your day off right by meeting with your teammates to make sure that yesterday’s challenges are today’s wins!
- Get together with your Business Analysts, User Experience leads and Quality Assurance Engineers at the story kickoff meeting to make sure the code you write is building the software that you want to use
- Want to talk shop? The tech standup is the place to do it where you meet with your fellow engineers and platform leads to make sure your code is using the latest and greatest practices and patterns
- After lunch, head on over to a design meeting where you are working with the analysts and fellow engineers to determine what the code and product will look like just a few months from now
- Evolve and maintain production Changes – Ravello software releases and Configuration changes
- Troubleshooting of production incidents and problems
- Own Ravello's service uptime
Qualifications for cloud operations engineer
- Proficient with some monitoring tools such as Nagios, SNMP, Netcool, IPSOFT
- Familiarity of some type backup software providing self-service backup solution (ex
- Familiarity with configuration management and automation tools
- Cloud admin (AWS, Google, Microsoft, ..)
- 5+ years experience with Virtualization technologies (Hyper-V preferred)
- Proven experience with automation and/or scripting language (PowerShell preferred)
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Cloud Operations Engineer Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of cloud operations engineer. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for cloud operations engineer
- Managing Public Clouds accounts which are the infrastructure for Ravello's service and the integrations to 3rd party and SaaS services
- Works closely with NOC as an escalation tier for customer support and for operative production cases
- Perform internal audits and auditable evidence of internal audits for non-technical areas
- Strong ability and desire to work collaboratively with software engineering to deploy and operate our systems
- Help automate and streamline our operations and processes
- Troubleshoot and resolve issues in our production environments, assisting in the development and test environments when needed
- Implement and enforce risk management and compliance standards (e.g., PCI-DSS, ISO27001)
- Cover US Operations infrastructure by daily picking up and solving existing customer issues in the morning and handing off to our other geographies at shift end where required
- Ability to understand AWS Cloud Formation templates, Ruby, nodeJS and Python applications
- Opportunities to build and maintain tools for deployment, monitoring, and operations
Qualifications for cloud operations engineer
- Knowledge about EMC VNX storage solutions is considered an advantage
- Knowledge about EMC Avamar or Veeam are considered an advantage
- API language - REST, JSON, Ruby, etc
- Strong experience with core datacenter infrastructure - windows server 2012, RedHat Liniux v.6 or newer and vCenter / ESX, CISCO UCS
- Orchestration & Automation
- We are looking for someone with at least 5-7 years of experience in managing and administrating systems in a critical environment
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Cloud Operations Engineer Job Description
Job Description Example
Our company is searching for experienced candidates for the position of cloud operations engineer. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for cloud operations engineer
- Solid ability to understand the whole stack
- Experience providing support for Linux & Windows systems
- Basic database experience which should include executing SQL, and assisting application teams with connectivity and integration activities
- Knowledge of setup/provisioning of server environments in support of application purposes
- Experience with troubleshooting application related issues
- Experience deploying applications is preferred, and experience with automated deployment tools is a plus
- Operational 24x7
- Operations within, the AWS Cloud
- Perform root cause analysis on critical incidents and events with servers and networks and provide technical support (for virtual and non-virtual environments)
- Analyze data including various logs, traffic trace, and complex configuration data
Qualifications for cloud operations engineer
- Experience with programming/scripting languages (Ruby, Python, perl )
- VCP-DCV or VCP-CMA or VCP-NV certification
- Experience in deployment and use of both SNMP-based (OpenNMS, ) and agent-based (Nagios/Icinga) alerting/monitoring tools
- Bachelor’s Degree in Computer Science or in “STEM” Majors (Science, Technology, Engineering and Math) with MCA or equivalent qualification
- Must be willing to travel as needed (roughly 10% of the time)
- A relevant university degree and/or minimum of 5 years of experience operational experience