Corporate Service Job Description
Corporate Service Duties & Responsibilities
To write an effective corporate service job description, begin by listing detailed duties, responsibilities and expectations. We have included corporate service job description templates that you can modify and use.
Sample responsibilities for this position include:
Corporate Service Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Corporate Service
List any licenses or certifications required by the position: DR, SAP, ITIL, CMP, ITIL3, CCTS, CRCST, FAS, FSE
Education for Corporate Service
Typically a job would require a certain level of education.
Employers hiring for the corporate service job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Education, Business, Finance, Associates, Computer Science, Technical, Graduate, Engineering, Accounting, Financial Services
Skills for Corporate Service
Desired skills for corporate service include:
Desired experience for corporate service includes:
Corporate Service Examples
Corporate Service Job Description
- Deliver engaging, informative, well-organised presentations
- Be organised and structured in their approach
- Work in a fast paced global environment
- Be delivery focused and self-motivated
- Communicate effectively to all levels of management, onshore, nearshore and offshore
- Greet employees as they enter the Health and Wellness Center, assess and assign priority referral to professional staff as appropriate
- Communicate effectively with nurses to ensure efficient response times
- Provide telephone support to include screening calls
- Submit approved invoices to accounts payable as directed
- Support Ergonomics program under the guidance of nurse case managers by ordering equipment and following up to ensure that equipment has been delivered and installed
- Centralized Money Management
- DDC setup
- Express Deposit setup
- Desirable to have Bachelors Degree in Engineering, Computer Science, Electronics, Telecommunications, or related discipline
- Practical exposure to a big Enterprise environment mostly Cisco 6509/4948/4510 Routers is a must
- Ability to execute complex network implementation based on reference architecture and existing standards is required, the ability to develop new standards
Corporate Service Job Description
- Provide assistance and coverage for other health services administrative team members working in the NY-NJ health centers as needed
- Provide general office management such as new hire and contractor on boarding/termination ordering supplies/equipment
- Maintain confidentiality of personal information
- Demonstrate high degree of professionalism in interpersonal interactions
- Work cooperatively with other administrative assistants in health services to foster positive partnership to back up each other smoothly
- Demonstrate initiative in completing required activities and identify solutions for issues and delays
- Provide Manager with appropriate and timely feedback
- Conduct initial briefings with hiring managers, developing sourcing and attraction methods for positions, writing and arranging advertising, collecting and administering CVs
- Communicate with third parties when and where relevant, manage relationships with suppliers
- Analyse & understand processes, SOPs, workflows & vendor recommendations in order to breakout the key projects into logical / workable streams of activity
- Experience in working within a European environment or within the automotive industry desired
- Previous experience of candidate and vacancy management tools
- Degree educated, preferably in a Business related qualification or equivalent
- Knowledge of pertinent statistical analysis and measurement techniques
- Strong analytical ability – MS Project Online, Excel, PowerPoint required
- Intermediate proficiency in Microsoft applications in (Excel, Word, Outlook)
Corporate Service Job Description
- Work with key stakeholders and subject matter experts to ensure that suggested processes are implemented in a timely manner
- Perform administrative tasks of the warehouse program including send the reminder, collect data and apply for approval
- Process the payment program including checking receipt, apply for the order, request payment
- Research and resolution of customer's treasury inquires
- Servicing and consulting of complex international insurance solutions for Financial Lines, including Directors & Officers Liability and Professional Indemnity other lines of business such as Corporate Accident & Business Travel
- Build an effective management team to meet or exceed the expectations of our external customers
- Provide oversight to the supervision of personnel, which includes work allocations, making recommendations for personnel actions and approve motivational plans and/or programs for individual development in order to operate at peak productivity and profitability
- Perform strategic planning, development and communication with AVP, Call Center Operations and Senior Leadership as related to national goals and objectives
- Ensure there are effective customer service performance management systems in place for measuring, analyzing and aligning to continuously improve overall performance levels in all areas of the operation
- Ensure through process management, key processes are examined for quality, cycle time and cost control
- Strong sense of thinking out of the box - "do what it takes to get the job done" attitude
- You must have a Bachelor or Master of Science degree in Engineering * some travel may be required to support specific project assignments * You must have a Permanent Right to Work without sponsorship * Strong analytical skills and knowledge of statistical methods, including Statistical Process Control * Ability to communicate strategic and tactical concepts across a wide range of employees
- In partnership with the AVP of Call Center Operations and Corporate IT, perform research and analysis on new technology opportunities, systematic enhancements and other efficiency/effectiveness related possibilities toward the goal of delivering ever improving service
- Implement adequate measures to manage and control expense in order to operate within approved budget limits without compromise to service levels
- Ensure employee education and training quality audit programs are in place to support the service operation’s objectives, including building employee knowledge, skills and capabilities required to perform in their job function that will contribute to improved performance
- Build and maintain excellent client relationships through and in conjunction with AVP Call Center Operations
Corporate Service Job Description
- Develop detailed project plans that applies techniques to manage project scope, schedule and timelines, budgeting costs, and tracking, including project performance measuring tools that evaluate achieving intended outcomes and business results
- Manage and communicate information about projects, including changes in strategy, practices and procedures that support the needs of our business
- Demonstrate industry standard project management skills
- Stay current on a wide range of business issues, assessing and communicating their potential impact on the business
- Manage stakeholder relationships and partner to secure alignment on priorities & direction with internal/external groups and leaders
- Elicit support from Business Leaders that represent the voice of the customer and stores across various initiatives and projects, defining impacts and clarifying needs
- Apply strategies and tactics to enhance and optimize test and learn practices, including definition of processes and standards, along with identifying gaps and opportunities
- Plan and conduct time studies, process definition, and process mapping to support testing and optimization efforts by collecting and managing data to guide business directives
- Support change management, business readiness, training activities, and turnover to end users and stakeholders
- Conduct post-mortems and evaluate project successes & challenges to inform future projects and process
- Proven ability to meet deadlines and manage high workload volumes
- Ability to work under pressure, multi-task and adjust to changing priorities
- Advanced PC skills in Excel, Word and Power Point
- Knowledge of accounting and finance principles (essential)
- Familiarity with iterative project planning/prioritization methodologies
- Bachelor's and/or Master's preferred with emphasis in business operations/optimization or equivalent combination of education, training and/or experience
Corporate Service Job Description
- Evaluate and address business and system implications including system data integrity
- Becoming a know-it-all of the ins and outs of our suite of applications
- Responding to customer inquiries via e-mail and telephone
- Troubleshooting technical and equipment related issues
- Testing and championing new developments, products, features, initiatives
- Creating support material such as instructional documents and training videos
- Respond in a timely and efficient manner to all incoming inquiries and correspondence, both internal and external, relative to Corporate Accounts from both reps and distributors relative to terms, pricing, product information, stock availability, routing, product delivery, UPC codes, case-packing/ticketing/hanging requirements or any other agreed upon specialty services, handling and/or compliance guidelines
- Work cross-functionally with internal partners
- Provide assistance and follow-up on a continual basis to the Customer Service Manager, Corporate Account Sales Managers, Product Line Managers, DistributionFacility, and Logistics in any matters relative to Corporate Accounts
- Creates a selling environment whenever possible in the call center
- Strong project management skills analysis, planning, reporting & escalation
- Ability to identify, evaluate, and recommend processes, systems and procedures that are cost effective and meet user requirements
- Comfortable managing projects/research on tight timelines & with limited resources
- Ability to understand and document clear and accurate detailed processes, standards and requirements
- Ability to comprehend and resolve complex customer service issues
- Work well to strict deadlines