Counter Sales Job Description
Counter Sales Duties & Responsibilities
To write an effective counter sales job description, begin by listing detailed duties, responsibilities and expectations. We have included counter sales job description templates that you can modify and use.
Sample responsibilities for this position include:
Counter Sales Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Counter Sales
List any licenses or certifications required by the position: ASE, P2, ICAR, FDA
Education for Counter Sales
Typically a job would require a certain level of education.
Employers hiring for the counter sales job most commonly would prefer for their future employee to have a relevant degree such as High School and Collage Degree in Technical, General Education, Education, Business, Leadership, Management, Welding Technology, Computer, Associates, Sound
Skills for Counter Sales
Desired skills for counter sales include:
Desired experience for counter sales includes:
Counter Sales Examples
Counter Sales Job Description
- Follow up on sales order to completion
- Build customer relationships and increase sales & margins
- Assist counter sales
- Maintain showroom displays
- Assist in unloading products and deliveries
- Follow all safety, health, security and environmental standards
- Potentially perform open/close procedures
- Perform sales and follow up calls to customers/potential customers
- Counts money to verify amounts and issues receipts for funds received using a cash register
- Maintains appearance of store and/or restock merchandise
- Preference will be given to candidates with HVAC/R experience
- An interest in electrical products
- Ability to learn automated order entry systems & PCs running Windows based software
- Basic computer literacy (use of mouse and keyboard, Microsoft Word, Excel, Power Point and Microsoft Office)
- Electrical, Industrial and/or distribution experience preferred but not required
- Be flexible to work in other work areas
Counter Sales Job Description
- Arrange stock on shelves or racks in sales area and keeps merchandise in order
- Conduct outgoing customer sales or service calls and resolve customer complaints
- Serve as a backup driver or warehouse personnel when needed
- Order Filling
- Warehouse Cleanup
- Manage orders and customer deliveries
- Assist with Counter Sales as needed
- Pipe, Valves and Fitting experience preferred
- Assist customer with order and provide appropriate product selection
- Promote and sell company’s product promotions
- Ability to mulititask
- Fast pace enviroment
- Experience using sales order computer software, familiarity with Oracle preferred
- Possess in depth knowledge of IES computer systems
- Parts background a plus
- Parts background necessary
Counter Sales Job Description
- Reach monthly goals in sales and gross margin
- Courtesy and politeness toward customers
- Answer phone calls in a professional, positive manner
- Back-up Inside Sales desk as needed
- Determine merchandise required by customer and suggest alternative and/or additional items related to an order
- Discuss features, benefits and usage of various products
- Exhibit a positive, friendly and helpful attitude with customers and be sensitive to their needs
- Inquire if the customer was quoted a price
- Inspect worn, damaged or defective parts to determine if under warranty
- Maintain will-call orders
- Requires working indoors in environmentally controlled conditions
- Requires giving and/or receiving verbal communication
- Requires giving and/or receiving written communication
- Requires standing for extended periods
- Requires walking
- Requires walking, bending, and/or squatting
Counter Sales Job Description
- Read catalog or computer for replacement part stock number and price
- Receive and fill telephone orders for product
- Source non-stock items adequately
- Work with customer to fill order and provide appropriate product selection
- Prepares cash or charge sales tickets with required ID and processing information in a timely manner
- Estimates date of delivery based on knowledge of company delivery schedule
- Pulls and loads customer materials as necessary
- Handles difficulties with customers and coworkers with diplomacy and seeks assistance from management when needed
- Sells and promotes branch and company-wide special promotions as directed
- Greets customers in a timely, professional and courteous manner
- Industrial coatings and body shop experience a plus
- Trained on Eclipse System
- Parts background preferred
- Experience in wholesale and HVAC industry required
- Exhibit a positive, friendly & helpful attitude with customers and be sensitive to their needs
- Determine merchandise required by customer and suggest alternative and/or additional items related to the customer's order
Counter Sales Job Description
- Utilizes catalog or Internet for replacement part stock number and price
- Fills customer orders from stock
- Advises customer on substitution or modification of part when replacement is not available
- Receives and fills telephone orders
- Helps maintain an accurate inventory
- Greets customers on the sales floor
- Occasionally drives motorized equipment to transport materials
- Must be available every Saturday and most mornings during the week
- Returns call with a 1 hour time-frame
- Determines make and type of product needed
- Create sales order
- Select appropriate merchandise from stock
- Receive payment or obtain credit information
- Properly prepare merchandise for customer transportation
- Maintain counter area displays of merchandise in an orderly and attractive manner
- Backup Inside Sales desk