Credit Support Job Description
Credit Support Duties & Responsibilities
To write an effective credit support job description, begin by listing detailed duties, responsibilities and expectations. We have included credit support job description templates that you can modify and use.
Sample responsibilities for this position include:
Credit Support Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Credit Support
List any licenses or certifications required by the position: WLS, ITIL, V3, WLO, RETS, CB, CFA, CPA, MBA, TDS
Education for Credit Support
Typically a job would require a certain level of education.
Employers hiring for the credit support job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Business, Accounting, Finance, Education, Economics, Associates, Business/Administration, Computer Science, Management, Engineering
Skills for Credit Support
Desired skills for credit support include:
Desired experience for credit support includes:
Credit Support Examples
Credit Support Job Description
- Properly measure counterparty credit exposures across all products, desks and counterparties
- Properly price counterparty risk in real time for all trades based on marginal impact
- Provide analytics to monitor and evaluate trades and the resulting counterparty risk portfolio
- Revalue the portfolio daily and calculate the monthly counterparty CVA, offsetting own spread CVA and net CVA for external reporting purposes
- Building out more front-office trader tools and functionality
- Perform Quality Assurance Reviews on all Digital Ad Sales Orders from a collection perspective
- Work with related parties to resolve Order Entry issues
- Determine repetitive issues or process deficiencies and work with stakeholders to find solutions
- Review, analyse and provide decisions on collection related processes (Ex Deferred Billing)
- Assist with maintaining bad debt receivables and allocating bad debt recoveries
- A minimum of 3+ years lending, with experience in Personal Credit while possessing expert knowledge and understanding of Personal & Mortgage lending guidelines and policy
- Employee applies sound credit judgment, taking all necessary steps
- Strong Communication skills - Listening/Understanding & Responding
- Must have 1 more years credit experience/knowledge
- Employee possesses an expert understanding of Rush Process and provides sound advice to sales/service partners on all Rush process issues
- Prioritizes to meet client commitments and ensures applications are validated prior to rushing
Credit Support Job Description
- Provide sound credit counseling to sales and service partners on all client issues
- Take ownership of client concerns and be accountable as first point of contact
- Make recommendations for value added enhancements to service/operational efficiency
- Proactively identify solutions to recurring errors and service gaps and recommend process efficiency and effectiveness enhancements
- Support revenue growth by reducing revenue leakage and focusing on opportunity spotting initiatives
- Ensure all authorities for the role are adhered to, reviewed and understood
- Apply managerial excellence to drive results, enable high performance, strengthen partnerships and lead change
- Maintain records and ensure data integrity and delivery of Client Service Commitments (CSCs)
- Lead initiatives to improve the client experience and champion the importance of having the client at “top of mind”
- Address client escalations to identify trends and find effective solutions
- Credit knowledge/experience considered an asset
- 4-year degree, Accounting or Finance is preferable
- 2-4 years of computer and MS Excel experience
- Experience with an ERP financial system
- Contract review and analysis experience
- Process Review and Optimization experience
Credit Support Job Description
- Champion revenue growth by reducing revenue leakage and focusing on opportunity spotting initiatives
- Manages scheduling of the department and build internal networks to capitalize on business opportunities and sales/service efficiency and effectiveness
- Be responsible for mitigating operational risk and coach the team to take appropriate action to close identified gaps
- Apply good judgment to making decisions, while balancing shareholder risk and client experience
- Reinforce the importance of change and support employees through communication, issue resolution, and effective decision-making
- Build and maintain strategic relationships with key partners
- To govern new merchants onboarding process and review existing merchants
- Perform monthly AML review on new merchants
- Take on assigned projects when required
- Responsible for Service Tax matters at Ahmedabad location for any transactional or procedural issues
- Credit workflow system Capital Stream application experience
- Assisting with annual reviews of client accounts and relationships
- Gathering information required to complete credit risk rating assessment of fund clients
- Ensuring accurate and consistent data in Credit Risk Management systems
- Undertaking ad-hoc and regular portfolio or data reconciliation projects for the team
- Minimum of 7 years of progressive experience within the Financial Services Industry
Credit Support Job Description
- Ensures Bank collateral is secured and proper holds are placed
- Duties include file room maintenance
- Participate in major development projects, currently the migration of cross-region index cds option & iBoxx trading and risk management tools
- Provide support for various user tools for trading and risk and P/L analysis upon request
- Handling pre-trade & Post trade duties on behalf of sales, MO, BO
- Ensuring efficient trade follow up with trading & sales
- Reviewing assignment requests via electronic platforms, with trading etc
- Preparing pre trade confirms for sending
- Collating daily research and putting together a summary for sales to send out to clients
- Creating email templates for roadshow announcements
- Proven experience in a credit or lending role with exposure to lending processes, credit principles and legislation
- 5+ years’ experience in a DB2, internal system, external vendor, mainframe, and server integration
- 5+ years’ experience in Ford Credit MIS Enterprise Data Warehouse environment
- 5+ years’ experience in interfacing with Ford Credit CIG Business
- 5+ years’ experience in interfacing with Ford Credit European Liquidity Monitoring Business
- In-depth experience in development and support of the Ford Credit European Liquidity Monitoring application
Credit Support Job Description
- Manage phone calls received on the credit card support phone line
- Liaison with IHS colleagues regarding the credit card programs
- Coordination of card member enrollment, termination and changes
- Support card holders on training, issue resolution, queries
- Conduct card member training/provide communication to colleagues
- Maintain card member records including account number, spending limits, manager hierarchy, and card expiration dates
- Coordinate card member enrollment, including set-ups, adds, changes, and terminations
- Analyzing and printing bank statements
- Input accounting data into SAP with speed and accuracy
- Coding and posting bank statements from Europe and the United Kingdom
- 5-8 years of basic experience in handling Accounting Activities
- Experience in operating MS Office environment is MUST
- Assisting and supporting Credit UK Sales Persons
- It will involve working in a fast paced and demanding environment
- Internship experience in financial institutions front offices
- Very strong documentation and presentation skills