Data Support Analyst Job Description
Data support analyst
provides guidance, assistance, coordination and follow-up on customer inquiries related to computer operating systems, hardware, software applications, asset management, audio/visual, internally developed applications, mobile devices, network connectivity, etc.
Data Support Analyst Duties & Responsibilities
To write an effective data support analyst job description, begin by listing detailed duties, responsibilities and expectations. We have included data support analyst job description templates that you can modify and use.
Sample responsibilities for this position include:
Use tools (e.g., Excel, Access ) to generate a sample population for the completion of controls testing during the RCSA
Ensure that process flow documentation and RCSA strategy is compliant with the RCSA Oversight & Control Standards
Coordinate periodic status reporting for General Counsel’s project portfolio
Administrative support in setting up new projects/initiatives
Support requirements gathering, prioritization and release bundling in the context of system enhancements
Opportunity to take-over project management responsibility for larger initiatives
Escalate complex issues to Manager where delay will impact business/reputation
Check for and remediate any failed backup jobs
Establishment of fleet reliability dashboard, metrics and reporting tools
Documenting FOA processes to ACE Gold standards and actively managing
Data Support Analyst Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Data Support Analyst
List any licenses or certifications required by the position: CM, OS, ITIL, SAS, CAP, LEAN, CSC, MS, FRM, CFA
Education for Data Support Analyst
Typically a job would require a certain level of education.
Employers hiring for the data support analyst job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, Business, Education, Statistics, Engineering, Finance, Mathematics, Economics, Technical, Information Technology
Skills for Data Support Analyst
Desired skills for data support analyst include:
Related information and necessary computer applications
Analytical applications – an advantage
Computing hardware & software and current development processes and tools
Latest technology in programming languages
SQL/Visual Basic
Excel
Geographic Information Systems
Related applications and databases
SQL - an advantage
Claim system functions and the relationship of client information to accurate claim processing and reporting
Desired experience for data support analyst includes:
2+ years experience working in scripting in a variety of languages, including UNIX, PERL
Is very comfortable working with UNIX/POSIX/Linux environments
Attention to detail and focus on accuracy is a must
A detailed knowledge of indices and constituent files for all asset classes
A comprehensive understanding of benchmark creation and the mechanics of rebalancing
Organised with the ability to prioritise work to tight deadlines
Data Support Analyst Examples
1
Data Support Analyst Job Description
Job Description Example
Our company is looking to fill the role of data support analyst. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for data support analyst
- Provide technical problem solving to less technical teams (customer service, consumer advocacy)
- Analyze and prepare interpretations of data to use to develop conclusions
- You will be leading and conducting investigation and analysis on the project team
- You will have opportunity to motivate, mentor and develop new team members
- You will work closely with business and IS partners to gather requirements, build test plans and strategies, test your recommended solutions and coordinate project implementation(s)
- You will get a chance to do estimates, provide impact assessments, and give your expert opinion on many initiatives
- You could be working under the direction of one of our own fabulous Projects Managers, a great Project Manager from another department or leading an initiative yourself
- We will be building out our services to include new platforms such as Cast Iron, IIB and API, defining and marketing our current services – you get to learn it
- We are taking the existing processes used to support current assets and expanding them to provide new services (tools expertise, training and consulting) to the Canadian Division – you get to help shape this service
- We need a catalog of our services and support processes – you will help build and maintain this
Qualifications for data support analyst
- Ability to perform and complete assignments with guidance
- Ability to document and communicate in business language policies and procedures
- Ability to participate in design sessions
- Ability to participate in the development of or review of analytical reports gathered via Easytrieve, CompareX, FileAid, VBScript, or other system tools
- Ability to perform structured analysis & design
- Englewood, CO
2
Data Support Analyst Job Description
Job Description Example
Our company is searching for experienced candidates for the position of data support analyst. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for data support analyst
- The Data Testing and Support position involves working closely with our Database Developers and Business Analysts to identify requirements and turn data into robust, accurate and seamless business information
- As a Data Testing and Support Analyst/Associate you will get the chance to work with data via our own custom modular database EMMA on SQL and discuss and help resolved issues with our Business Analyst and Database Developer teams
- You will also analytically build and contribute to testing queries to scale and help to figure out unique viewpoints with the aim of streamlining our products effectively
- Interacting with end users regularly to convey news of added functionality and provide up-to-date information on all developments regarding EMMA
- Provide day to day support for the low latency distribution environments for Global Equities clients
- Maintain and support market data distribution for global market data clients
- Ensure production and development problems, bugs, system problems/changes are documented and requests are acted upon promptly
- Provides technical guidance to staff members regarding Market Data distribution/messaging and all other Market Data applications
- Participate in the evaluation of test results ensuring that system changes accurately meet business requirements and process service criteria, fit into the technical environment and that existing operations are not adversely impacted
- Monitor the low-latency environment appliances and access using Geneos or any other tool available by MDOE
Qualifications for data support analyst
- Solid credit and underwriting skills are a must
- Prior experience as a Credit Analyst, Credit Review, Audit or Quality Assurance is desired
- Effective planning and organizational abilities and superior detail-orientation
- Experience with Microsoft development technologies (VB, VB Script, COM+)
- 0-3 years of experience as Project Associate Service & Support
- Project coordination or administrative project management experience
3
Data Support Analyst Job Description
Job Description Example
Our company is hiring for a data support analyst. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for data support analyst
- Drive advanced client experience by enabling fast availability of data from multiple sources
- Work with multiple-datasets and applications, having multiple interfaces and third-parties
- Perform big data analytics on large volumes and wide varieties of data
- Employ analytics to provide additional insight into our environment and provide intelligence that will act as a catalyst of change to further reduce risk and drive business value
- Manage all aspects of the deployment of a large distributed Big Data Application
- Work with Change Management and Incident Management tools such as HP Service Manager
- Apply system development lifecycle practices in preparing high-level and detailed technical Big Data specifications for medium to large projects
- Monitor Production environment and resolve incidents and bugs in a timely manner
- Leverage software development design patterns for component reusability, data sharing, and security and architecture documentation objectives
- After hours support is required
Qualifications for data support analyst
- Work Rotating 12 Hour Shifts
- Basic knowledge of underwriting and monitoring systems such as GUS and Workplace
- Knowledge with development languages such as SQL, Unix, Linux, XML, HPCC
- An intelligent and logical approach to problem solving
- Oral and written fluency in English, with other languages an advantage
- A passion for numbers with a keen eye for detail
4
Data Support Analyst Job Description
Job Description Example
Our company is hiring for a data support analyst. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for data support analyst
- Participate in system rollout testing
- Monitor and ensure all Exchange trades flows in ETRM system and communicate with Traders if any issues occur prior to end of day pnl
- Primary support contact for all business community technology needs 24x7
- Responsible for the Installation and configuration of both home and office network
- Assist executive team in completing technology requests
- Implements prototypes
- Track and manage performance improvement opportunities to prioritize efforts across the Support, Operations, Product Management and Development organizations
- Uncover process gaps and work with cross-functional teams to formulate plans to improve system performance and reliability
- Understand complex analytics use cases and be able to help customers to identify the issues they have and provide workarounds while communicating with internal teams to quickly resolve underlying issues
- Work with business analysts, architects, project leaders and clients to review the business requirements, prepare technical design documents and non-functional and functional prototypes as needed
Qualifications for data support analyst
- Master's degree in Computer Science, Analytics, Finance, Business Information Systems or related field
- Proficiency in using statistical packages, , SPSS, SAS, Stata, R is highly desirable
- Familiarity with data warehousing principles and dimensional modeling techniques is highly desirable
- Proficiency using SQL in relational databases, SQL Server, is highly desirable
- Proficiency using at least one modern programing language, Java, C++, VBA, is highly desirable
- Highly motivated and have the ability to work effectively both independently part of a team
5
Data Support Analyst Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of data support analyst. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for data support analyst
- Interface with clients in the business and other technology teams to provide governance and control within the production environment
- Operational data reporting, and presentation
- System maintenance and enhancements management
- Support the development of fleet reliability dashboard, metrics and reporting tools
- Working across key organizations (CTS) ensuring data systems, data integrity and processes are current with the highest quality
- Defining project plans and working to agree upon milestone dates
- Leads data investigations
- Ensure 100% of expected data has been received, and to promptly identify and communicate issues with data feeds to internal and external parties as necessary
- Oversee development tasks related to assigned duties from start to finish, including entering tasks for developers, answering detailed questions and testing
- Support of critical market data and tick capture platforms
Qualifications for data support analyst
- Minimum 3 years in the Service Management center or 3 years airline/ travel agency experience particularly on fare quote, reservation or ticketing
- Good understanding of airlines/ Global Distribution System (GDS) environment
- English proficiency is mandatory
- Experience with Hadoop and related technologies (examples- Pig, Hive, Impala, Scoop, Sparks, Fume, Oozie, FLume )
- Working experience using with deployment tools like Bamboo, Jenkinson
- Build Forms in OnCore, such as eCRFs