Deli Manager Job Description
Deli Manager Duties & Responsibilities
To write an effective deli manager job description, begin by listing detailed duties, responsibilities and expectations. We have included deli manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Deli Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Education for Deli Manager
Typically a job would require a certain level of education.
Employers hiring for the deli manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and High School Degree in Education, General Education, Business, Management, Performance, Marketing, Supervision, Hospitality, Business/Administration, Culinary
Skills for Deli Manager
Desired skills for deli manager include:
Desired experience for deli manager includes:
Deli Manager Examples
Deli Manager Job Description
- Oversees pre-inventory preparation
- Uses knowledge of scales, weight measures, and tares to accurately weigh and label products
- Hire, schedule, train, develop, empower, coach and counsel, resolve problems, provide open communications and recommend discipline and termination, as appropriate
- Implement company programs and manage the operations of the restaurant
- Ensure compliance with safety regulations of federal, state, and local regulations to ensure an optimal level of service, quality, and hospitality are provided to guests
- Implement, monitor, control, and report on the various components to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service
- Respond to customer trends, needs, issues, comments, and problems to ensure a quality experience
- Monitor and control the maintenance/ sanitation
- Orders, checks, receives and controls inventory to ensure adequate proper inventory level, product quality and freshness and to prevent the sale of out of code product
- Ensures cleanliness and sanitation of sales floor and work area, freezer and cooler, equipment, and retail
- Maintain a professional and supportive image among subordinates and supervisor
- Schedule employees within Company guidelines to maximize customer service and maintain store image
- Implement non-discriminatory related management skills while hiring, training, counseling, motivating and separating employees
- Experience in retail sales preferred
- Experience to perform the essential duties, responsibilities and working in the conditions described below
- Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR), Lead CSR (LSR) and Store Assistant (SA) job descriptions
Deli Manager Job Description
- Responsible for performing all job duties and responsibilities safely, accurately and with honesty and
- Other necessary and required
- Evaluate department conditions and operations to determine strengths and areas for improvement
- Monitor cooler and display area temperatures to ensure product quality
- Prepare special orders are requested by customers (e.g., special occasion cakes, party platters)
- Responsible for schedule department team members to meet business needs
- Provide performance and motivational feedback to employees
- Monitor ordering to ensure in-stock efficiency and balanced inventory for food service items
- Maintain a clean and safe store environment
- Control key cost expense lines
- Ability to supervise and manage the functions listed in the CSR, LSR and SA job descriptions
- Ability to use computer, or acquire those skills necessary to use a computer at the store, which includes analysis of reports, inventory control, cash control, counseling notices
- A valid driver’s license and adequate transportation to/from bank and meetings
- Perform other duties as assigned or delegated by his/her manager
- Preferred 3-5 years grocery retail experience in Food Service department processes and procedures
- Must have advanced knowledge of math, weights, and measures
Deli Manager Job Description
- Ensure food service areas maintain required health and cleanliness standards
- Trains and empowers employees to provide excellent customer service
- Resolves customer complaints in a courteous, businesslike and timely manner
- Provides Store Manager or DM with current and future hiring needs
- Uses recruitment techniques, including available recruiting tools, to attract potential new employees
- Ensures new employees are properly trained and developed
- Checks food preparation and dining areas for cleanliness
- Assists employees in greeting customers, taking orders and food preparation
- Conducts regular meetings with Store Manager and employees to enhance communication and teamwork
- Conducts regularly scheduled employee performance reviews and discussion
- May be required to work nights, early mornings, weekends and holidays
- Ability to prepare reports and transcriptions prepared on and generated by computer
- Exceptional service skills, with strong ability to foster effective relationships with all levels of staff, management and clientele
- Outstanding leadership skills and the ability to create a motivating work environment
- Excellent organization skill and ability to multi-task and successfully manage multiple priorities in a fast-paced environment
- Must be able to lift weight occasionally
Deli Manager Job Description
- Provides clear and consistent direction and expectation to employees
- Establishes written job assignments
- Ensures foodservice area, equipment, and utensil cleanliness meet company, Franchise and health regulations standards
- Ensures all equipment is maintained in good working order
- Ensures all employees adhere to dress code, appearance, and health requirements
- Provides timely motivational feedback and coaching to employees
- Counsels and documents employees as necessary in a timely and appropriate manner
- Monitors orders to insure in-stock efficiency
- Reviews fresh food forecasting to ensure maximizing of sales while maintaining acceptable food cost
- Reviews management reports and takes appropriate action to insure balanced inventories
- Knowledge of profit and loss
- Availability to work any shift or day
- Culinary Arts or business management degree preferred
- Current State Food Handler's permit must be maintained
- 2 -- 3 years department management or equivalent retail management experience
- Must be at least 18 years of age due to equipment use and work environment
Deli Manager Job Description
- Ensures quality and freshness of products through proper rotation, ordering, and proper monitoring of codes and temperatures
- Ensures accurate and visible pricing of products per company/Franchise guidelines
- Merchandises products according to guidelines or layout
- Ensures products are made according to recipe and portion
- Ensures proper signage and price point is displayed
- Ensures promotional signage is posted timely
- Promotes sales through suggestive selling and other approved means
- Provides feedback to Store Manager, District Manager, Merchandising Department
- Ensures appropriate state, local, or company guidelines and health regulations are followed (including required records)
- Adheres to government regulations (ADA, Environmental, Wage and Hour, EEO guidelines)
- Knowledge of fundamental management concepts, practices and procedures related to food service, merchandising and retail operations
- Knowledge of production including product preparation, handling and sanitation procedures
- Proficiency in MS Office specifically Excel, WORD and Outlook
- Active listener with the ability to remain composed and patient in stressful situations
- Ability to make independent decisions with confidence
- Ability to develop timely, specific, actionable and measurable plans