Delivery Coordinator Job Description
Delivery Coordinator Duties & Responsibilities
To write an effective delivery coordinator job description, begin by listing detailed duties, responsibilities and expectations. We have included delivery coordinator job description templates that you can modify and use.
Sample responsibilities for this position include:
Delivery Coordinator Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Delivery Coordinator
List any licenses or certifications required by the position: ITIL, BLS, DOT, AHA, PMP, V3, PM, NRP, ISO, OSHA
Education for Delivery Coordinator
Typically a job would require a certain level of education.
Employers hiring for the delivery coordinator job most commonly would prefer for their future employee to have a relevant degree such as Associate and Bachelor's Degree in Education, Engineering, Business/Administration, Information Systems, Business, Computer Science, Management, Information Technology, Project Management, Technical
Skills for Delivery Coordinator
Desired skills for delivery coordinator include:
Desired experience for delivery coordinator includes:
Delivery Coordinator Examples
Delivery Coordinator Job Description
- Interfaces with the Scheduling Team to address supplier and delivery exceptions that may interfere with the on-time or complete delivery of all hardware and software products associated with a customer order
- Communicates changes as necessary and monitors impact
- Drive reactive escalation events that cause a work order to exceed contractual response or resolve time
- Working closely with Application Development team leads and Business Engineers, drive and coordinate defect triage management during QA, Acceptance Testing and Regression testing phases
- Proactively reach out to partners to build trusted advisor relationship and achieve delivery and environment preparation objectives
- Own and manage environment preparation
- Coordinate environment allocations across multiple project streams for CA application
- Communication of risks, issues and dependencies
- Deal with unplanned situations, implement responses, and propose changes to minimize impact
- To collaborate with other projects in order to minimize re-work
- Extensive experience with asset, data, and information management and a comfortable knowledge of back-end data entry, data translation, metadata tracking structure, CMS software, and project tracking databases
- Working knowledge of image, audio, and video compression formats used in web and mobile video delivery
- Ability to enforce best practices and organize media within projects
- Superior project and time management capabilities within a fast-paced, highly productive, and collaborative environment and must have the ability to work proactively, calmly, and effectively with deadlines
- Must be able to work independently with minimal supervision and be highly motivated and action-oriented, ensuring that all project timelines are met
- Ensure project compliance with CS processes and standards, ALM, JIRA, Data Management, SNOW RFC
Delivery Coordinator Job Description
- Act as main point of contact with the customer, continuing to sell the process IOT as a company
- Schedule all deliveries, pickup, swaps and changes into the IOT Outlook calendar no less than 2 business days before delivery
- Place call on the screens of remote analysts at the same time the Outlook calendar is updated
- Fully understands the logistic aspects of process to ensure the most efficient routes, resources and expenses are used
- Responsible as the main point of contact with any 3rd party deliver companies to ensure consistent and efficient execution of the MOS process
- Act as the liaison between all internal departments that interact with this process (Purchasing, Inventory Control, Drivers, Remote analysts, Service Techs, Sales, Warehouse and Order Processors)
- Ensure the process stays consistent throughout with both IOT Customers and IOT Employees
- Develop, communicate and adjust routes to achieve optimum efficiency and maximizing profitability while maintaining uninterrupted supply of refined fuel products to the customer
- Utilize the AFD routing software, creating & adjusting routes to achieve maximum efficiency & profitability
- Partner with internal external customers to solve their challenges and requests
- Must be able to follow through on the complete logistics process, solve problems and meet deadlines
- Ability to multi-task and work with and assist admin, logistics, sales, and service personnel
- Dispatch experience is strongly preferred
- Previous knowledge of cooperative system is preferred
- Maintain awareness of new technologies and platforms that will accelerate delivery of client projects
- Recognise factors that may cause the team to fall behind schedule and notify team leader so that work can be redistributed before client needs are compromised
Delivery Coordinator Job Description
- Keeping records updated and accurate
- Maintaining high production level of orders processed
- Contacting customers to arrange and fulfill delivery and pickups
- Maintain inventory accurancy by inputting orders into syste correctly and following up on any changes being made to the order
- Keeping track of back orders
- Orchestratng movement of inventory items from branch to branch for order fulfillment
- Helping with special projects such as quarterly inventory, inventory cleanup, open order other projects deemed by management
- Meeting various timelines on daily duties such as response times to emails, processing new orders
- Working closely with other individuals inside the department to keep a stable workflow with daily orders
- Other non-regular duties assigned by management
- Strong written and verbal communication skills, with a focus on attention to detail, and demonstrated ability to anticipate and solve problems by tackling unique challenges head-on
- Degree qualified or proven industry experience
- Ability to work autonomously and as a team member
- Candidates with experience in SQL or Tableau will be highly regarded
- Check for stipulations and pull documents that need to be signed by customer
- Follow up on daily deliveries to make sure they come up in the run
Delivery Coordinator Job Description
- Return deals to CBO within 24-48 hours
- As the order fulfilment, subject matter expert, the DC works with the sales team and project team to ensure potential orders have an agreed order fulfilment plan
- He/ She contributes to continuous improvement in customer fulfillment processes
- Co-ordinate / follow-up end to end process on all customer orders assigned to him/her to meet desired/committed delivery date
- Engage with sales/project teams on new opportunities and provide input to proposed project, order and fulfilment process to meet customer requirements within policy/budget
- Daily tracking all orders assigned to him/her – including staging requests, shipment follow-up, communication with customers, internal teams, escalations if needed
- Follow-up order booking process, working with the order booking team
- Work closely with buyers, suppliers and the Budapest distribution center team on daily basis to follow-up orders and work on solutions in case of any challenges
- Follow-up each order until it is delivered to the customer – working with plant Shipping department, local country contacts, customer
- Coordinates the Order Change activities
- Ability to build rapport with clients and co-workers
- Experience preferred but will train the right person
- A minimum of one year of service advisor or technician experience is preferred
- Proficient in IDS other location programs as necessary
- Strong clerical skills a must
- Oversee the shipment of orders by the shipping team to EU and non-EU destinations
Delivery Coordinator Job Description
- Provides in-depth knowledge of sales support function and project manage similar experts and other disciples to reach solutions
- Responsible for serving as the single point of contact for a Customer
- Recognizes requirements and opportunities related to Change Control, follows up and pursues
- 10 – 40 % travel in customer facing role/ project oriented assignments
- Position has global responsibilities and is required to work across multiple functions including IT
- Operations, Sales Support and Sales
- Position works with sales, sales support, IT and the customer to gather implementation requirements
- Develop and maintain build, release and other automation scripts
- Coordinate environment allocations across multiple project streams
- Reflect Milgard Core Values in all business interactions
- University or College Degree, preferable in Logistics – or relevant work experience
- Able to work under pressure to deliver quality results
- Oracle system knowledge
- 1 year of RV dealership experience preferred or RV owner highly preferred
- Minimum six months customer service background needed
- Have an affinity for technology and possess the ability to teach others with limited technical knowledge