Delivery Management Job Description
Delivery Management Duties & Responsibilities
To write an effective delivery management job description, begin by listing detailed duties, responsibilities and expectations. We have included delivery management job description templates that you can modify and use.
Sample responsibilities for this position include:
Delivery Management Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Delivery Management
List any licenses or certifications required by the position: PMP, ITIL, CMS, PMI, AWS, ISM, APICS, PRINCE2, MS, AI
Education for Delivery Management
Typically a job would require a certain level of education.
Employers hiring for the delivery management job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Education, Business, Business/Administration, Computer Science, Engineering, Technical, Management, Graduate, Project Management, Technology
Skills for Delivery Management
Desired skills for delivery management include:
Desired experience for delivery management includes:
Delivery Management Examples
Delivery Management Job Description
- Support Marketing & Strategy partners with business critical information needed to respond to RFPs
- Identify and deliver all data sourcing requirements from multiple data sources including RMW, ESP, EDW, FDW and PeopleSoft for financial and operational data into the MRA environment, assess applications appropriate for delivery of data and design integrated best in class solutions to meet growing reporting and analytical needs
- Analyze data requirements and data availability to support and automate cost volume collection
- Assist in designing database schema to meet systems requirements
- Analyze and normalize relevant information related to, and from business process, functions, and operations to evaluate data quality and determine relevance and meaning
- Design and perform complex business analysis
- Improve and maintain tracking systems for delivery statuses, keep records of materials sent
- Collection, coordination and delivery of assets and deliverables for physical, international, broadcast and digital releases, working both with the internal Client Management team, working directly with select catalogue clients
- Using our proprietary content management system to help coordinate releases in our system, including reviewing, verifying and organizing documents
- Manages the coordination of resources and project plans
- Previous systems design experience would be an asset
- Knowledge and experience of Wealth Management systems and projects
- Expertise in facilitating meetings and delivering effective presentations
- Minimum of 3 years’ experience working in various Revenue Management roles within an airline – preferably in an O&D RM environment
- Must be knowledgeable in both O&D and Leg/Seg Revenue Management concepts
- Must possess strong business acumen and be comfortable interpreting complex data and synthesizing such data into meaningful conclusions upon which to take action
Delivery Management Job Description
- Collaborate with and influence Talent Acquisition and HR stakeholders to successfully deliver on recruitment programs and initiatives
- Measure Talent Acquisition projects/program operations against established guidelines
- Analyze key recruitment metrics and identify ways to improve recruitment performance against defined metrics
- Minimum 8 years of progressive recruitment experience
- Minimum of 3 years planning, executing and leading national projects
- Approve project work and cost estimates, coordinate service-level agreements and prioritize resources
- Provide leadership to appropriate onshore, offshore and near-shore staff, and oversee relationships with suppliers and subcontractors
- Manage project/program risks, making adjustments as necessary and obtaining buy-in from senior management
- Manage delivery portfolio, monitoring and issue escalation and resolution
- Ensure compliance with corporate standards (legal, commercial, methodology, ) throughout delivery
- Must possess an understanding of relational database concepts and experience of SQL (or other database query language) is essential
- Experience working in UNIX environments is desirable
- Knowledge of SAS or other programing languages helpful
- Must have the ability to interact with and have meaningful business conversations with various customer levels from Analysts to Vice Presidents of Revenue Management
- Additional background in Pricing, Inventory, Distribution, Revenue Accounting and other related airline fields is an advantage
- Domestic and International travel required – travel will be about 30% of time
Delivery Management Job Description
- Provide strategic direction to all change management and change enablement processes throughout project duration
- Day to day management of a team of analysts delivering critical output to crew resources planning
- Ownership of annual crew vacation bid and award, and business management/maintenance of crew vacation management system
- Ownership of pilot vacancy bid and award process, relationship with pilot training department and base communicaton
- Conduct and coordinate departmental meetings
- Interact with all levels of management and work closely with technology, crew training and labor groups to support crew staffing
- Escalate serious and critical issues to ensure high priority items are addressed in a timely manner
- Identify barriers/risks and create solutions or recommendations for issues that may require management intervention
- Prioritize projects and complete groundwork for development and implementation of new tools and processes
- Implement effective sourcing strategies in line with business strategy and regional/global Continuous Improvement Process Sourcing (CIPS) strategy to ensure that suppliers have the capability and capacity to meet current and future business requirements
- Minimum 5 Years of Airlines Experience
- Familiar with usage of Dashboards, Process Flows, Surveys and Scorecards
- Drive work-shops and discussion topics with peers
- Be able to handle multiple Customers
- Overall experience of 8+ years out of which 5 years should be in the Airline domain
- Prior airline loyalty program experience preferred
Delivery Management Job Description
- Ensure minimal buying risk (quality and financial) by adhering to the quality and commercial procedures in accordance with Company guidelines
- Define and establish local standard agreements with all major local suppliers
- Provide and maintains standard terms in purchase contracts/terms and conditions in line with Company directives and guidelines
- Manage own team and stakeholders in collaborative and conflict resolving manner
- A background working in a complex environment
- A Technology/Finance background
- Put signed sales contracts with merchants into practice
- Manage and supervise projects implementation for customers
- Negotiate, follow and implement SLAs with customers
- Deliver Service that meet SLA and Customer Satisfaction
- Bachelors / Masters in Finance/Technology/Engineering
- Strong Financial reporting, Data Management, Business Intelligence solutions deployment capabilities
- Currently reside in (or relocate to) the greater New York metropolitan area
- Application Software Lifecycle Management experience and/or IT Service delivery and Support
- Competency in Analytical Problem Solving, Customer/Partner Relationships, Product & Technology Expertise, Project Management, Strategic Insight • Travel required (up to 50%) within U.S
- Knowledge of spoken and written English, knowledge of Estonian and Russina is a plus
Delivery Management Job Description
- Provide internal executive reporting towards WL mgt and ensure appropriate internal escalation
- Report on SLA & Customer Satisfaction
- Assure overall Contractual Service Adherence
- Define & Track Customer Improvement plans
- Define, implement and track uniform processes and quality dashboards
- Prepare Estimates, Review Budgets and Build Plan, Track Project Tasks
- Analyze Functional requirements, Develop code, queries, reports, Perform unit testing
- Own meeting the KPIs, SLAs and any OLA's for all accounts
- Meeting with customers to position CNS value proposition and capabilities and develop the opportunities
- Work with Account teams to ensure that best value is being achieved for the service being delivered
- Strong written and verbal communication skills and ability to influence and collaborate across organizations and present to executive leaders
- Strong interpersonal skills used within a team environment and supplier interaction with emphasis on improving the employee and manager experience with our supplier
- Holds self and team to a high level of accountability, integrity and responsibility
- Strong understanding of the interrelationship among processes, risks and controls
- Advanced understanding of contract terms and interpretation - Demonstrated understanding of key Project/Program Management disciplines (estimating, work planning, contract management, scope management, user acceptance)
- Your qualifications should include a Bachelor's degree in business or a technology-related field