Delivery Manager Job Description
Delivery Manager Duties & Responsibilities
To write an effective delivery manager job description, begin by listing detailed duties, responsibilities and expectations. We have included delivery manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Delivery Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Delivery Manager
List any licenses or certifications required by the position: PMP, PMI, ITIL, PM, PMBOK, BA, BS25999, ISO9001, IPMA, ACP
Education for Delivery Manager
Typically a job would require a certain level of education.
Employers hiring for the delivery manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, Business, Engineering, Education, Technical, Management, Technology, Information Technology, Project Management, Graduate
Skills for Delivery Manager
Desired skills for delivery manager include:
Desired experience for delivery manager includes:
Delivery Manager Examples
Delivery Manager Job Description
- Manage relationship with practice managers and onshore SMEs to promote knowledge sharing, knowledge are documented and maintained
- Provide meaningful feedback to staff performance and input to staff development plans
- As a member of the SSC Technology Leadership team drive efficiencies and best practices across the SSCs in Manila and Gurgaon
- Preparation of regular project progress and cost reports
- Monitor delivery performance at the client
- Deliver project releases using appropriate agile methodology, learning & iterating frequently whilst ensuring the support of key stakeholders
- Lead the collaborative, dynamic planning process - prioritising the work that needs to be done against the capacity and capability of the team
- Ensure all products are built to a robust level of quality within the allocated time/budget
- Actively participating in the broader delivery team, sharing and re-applying skills and knowledge and bringing in best practice
- Overseeing the Release through to Production deployment
- Demonstrated capability in managing $5+MM complex projects with offshore delivery and teams of 30 people or more • Strong executive presence and demonstrated ability to build, extend, and maintain senior client relationships
- Project management certification - PMP, ScrumMaster
- Strong facilitation skills (requirements sessions
- Meet required service levels
- Manage issues & risks
- Manage Client and Member satisfaction
Delivery Manager Job Description
- Coordinate & implement change through the business
- Setup and management of a project management office across the business
- Work with the business & IT to understand the solutions, clients and stakeholders in order to represent their needs across the change function
- Working with any project teams to ensure dependencies are being managed, capabilities are delivered and preparing for business readiness to benefit our Clients
- Improving what we do by taking part in lessons learned and post implementation review
- The role will be approx
- Manage an extended delivery team, agreeing, driving delivery and applying a wide management capability including the setting of objectives
- Work with the Area Manager to plan and organisation of all resources in the operational area
- Works with the Service Manager to plan and coordinate service line area activities
- Leads day-to-day operational activities within the service line area
- With a high level of autonomy, the role requires someone able to make quick decisions on current issues, identifying improvements for future
- Strong knowledge in compliance or regulatory initiatives AML, KYC, Sanctions and Financial Crime controls
- Formal accreditation in at least one programme of project management methodology Certified Scrum Master, PRINCE2, Managing Successful Programmes (MSP)
- Minimum of 15 years of consulting experience with a major consulting, technology or professional services firm
- Demonstrated capability in leading $5+MM complex projects with offshore delivery and teams of 30 people or more
- Work collaboratively with Interaction (UI) and Visual designers in the team from initial ideas through to development of final designs
Delivery Manager Job Description
- Liaise with Core Operations and Lighting Delivery Managers regarding programming and supervision of works, including establishing required resource levels
- Drive development of staff through personal development plans, coaching, mentoring & support
- Performance manage Works Supervisors
- Prepare advance forward costings for all planned works
- Hold a HNC/HND in appropriate engineering discipline
- Have passed the 5 day Site Managers Health and Safety course
- Hold a CSCS Black Card
- Have NHSS 12 Traffic Management experience
- Have commercial awareness
- Hands on, deep understanding of both the SW requirements and technology
- Project experience in Mobile Applications
- Must be able to demonstrate good stakeholder management, and be personally credible
- Good understanding of End User Computing IT infrastructure Devices to enable understanding of process and requirements - Desktops, Laptops, Printers, Handhelds, Smartphone
- Effective communication in English mandatory
- For each release, understand the business goals, supporting technology and provide thought leadership on the approach to deliver
- Utilize an agile delivery process
Delivery Manager Job Description
- Costs deviation + Committed budget (effort) deviation
- Delivery model ratio (SOC ratio)
- Lead/Lag measures w.r.t
- Direct report staff satisfaction and retention
- Head and Lead DWBI and Analytics practice with profitable business growth through effective leveraging of resources
- Exhibiting DW/BI technology thought leadership and driving growth, profitability, planning, budgeting
- Responsible for strategic initiatives like new technology incubation, defining winning go to market offering
- Developing and implementing capability building and training and certification programs
- Strengthen the existing partnerships & establish new partnership with other relevant technology partners
- Interact with analysts and strengthen alliances through stronger joint go-to-market initiative
- This is not a pure PM position
- Must be able sit and/or stand for long periods of time, and work on a computer for extended periods
- Managing / Leading a multi-disciplinary IT team
- Experienced leader of people and a passion for development of talent – ability to take a team on the journey with you
- Effective communicator and decision maker
- Ability to operate both upwards and as part of the IT Delivery Team
Delivery Manager Job Description
- Identify & validate order types, operational client & commercial client and distribute to the appropriate Service Delivery team
- Set up and drive customer calls
- Prepare the weekly works programme to ensure maximisation of resources (labour, plant and materials)
- Manage the distribution of site supervisory staff and ensure they focus on the concepts of right first time
- Work with Project Planner to ensure that projects are delivered to time and budget
- Have a CSLS touch screen Health & Safety (minimum)
- Have completed SMSTS
- Oversees servicing of a range of equipment from workstations to servers to networks
- Plans, directs, and coordinates daily activities of a department/group/team
- Performs extensive customer communication
- Basic knowledge in DB and SQL
- Experienced with working a Matrix management and multi-culture environment
- 3+ years’ experience in managing $5+MM complex projects with offshore delivery and teams of 30 people or more
- Experience of line management and coaching cross functional teams
- Experience building empowered and self-organising teams – including recruitment activities
- An understanding of modern software development practices and techniques