Director, Vendor Management Job Description
Director, Vendor Management Duties & Responsibilities
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Sample responsibilities for this position include:
Director, Vendor Management Qualifications
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Licensing or Certifications for Director, Vendor Management
List any licenses or certifications required by the position: APMP, CPSM, CPM, PMP, CRISC, CISA, CRVPM, CPIM
Education for Director, Vendor Management
Typically a job would require a certain level of education.
Employers hiring for the director, vendor management job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Finance, MBA, Management, Business/Administration, Education, Computer Science, Engineering, Science, Graduate
Skills for Director, Vendor Management
Desired skills for director, vendor management include:
Desired experience for director, vendor management includes:
Director, Vendor Management Examples
Director, Vendor Management Job Description
- Understand specific vendor needs within the Technology delivery groups the associated cost drivers affecting their areas of responsibility
- Coordinate with JPMC Global Supplier Services on all strategic vendor sourcing initiatives and process reengineering efforts
- Provide regional oversight to ensure vendor resources are in place and country specific plans are developed and executed to achieve regional outsourcing goals
- Collaborate with vendors to develop comprehensive country specific budgeting plans to maximize utilization of regional facilities
- Capture, document and review submissions of all country specific service change requirements driven by any business change
- Maintain and monitor vendor processes, procedures, methods, tools, techniques and software to deliver services
- Regular updates to regional & global management, and other stakeholders as appropriate, of results and significant vendor events and activities
- Responsible for Contract Management/Consolidation which includes consolidating smaller vendors into our ELA’s, finding opportunities to leverage ELA’s, redirecting tooling to ELA’s, work with procurement to maximize ELA’s purchases related to comparable products
- Monitors results against goals via vendor scorecard
- Creates synergy across the organization’s vendor relationships
- Experience in Hardware, Software, Services and Staff Augmentation vendor management
- Requires Bachelor’s Degree or equivalent in related discipline preferred
- Master’s in Business Administration or Technology a plus
- Manage sourcing requests from internal stakeholders on ramps for current work, new line of business, new sites, new partners
- Minimum five years of experience in IT vendor management is needed, including management of third-party vendors, in-depth sourcing and commercial expertise
- Strong analytical skills and experience in vendor pricing methods , rate cards and pricing methodologies
Director, Vendor Management Job Description
- Manage VMO cost center budget
- Set objectives for and improve VMO processes for team, assuring alignment with overall policies and goals
- Lead and/or support the operationalization of change initiatives to ensure optimal effectiveness and efficiency
- Oversee the release management function within the team so that we anticipate and address the needs of stakeholders during change management initiatives, develop optimal processes in accordance with scheduled activities, and address changing business needs
- Facilitate effective change management practices related to HR System and Processes across the Enterprise
- Foster an environment of continuous improvement and encourage HR COEs to identify service/ process improvements/ new ideas, and adopt best practices
- Continuously review processes, identify and implement solutions to improve the employee experience, drive efficiencies and reduce costs
- In collaboration with key stakeholders, develop effective procurement strategies for IT category and subcategories in accordance with business unit strategies
- Assess current and future business needs, remain up-to-date with the technology market through relationships with vendors and market experts
- Develop and deliver presentations on the opportunities, best practices, and issues for alignment and management approval
- 10+ years of experience of increasing responsibility in a related field of vendor or program management, product management, technology, budget owner and/ or technology financial management
- 10+ years of progressive responsibility levels in management and leadership roles
- Banking industry knowledge & Regulatory requirements
- Ability to identify and manage risk not only in the banks operating environment but also with in Service Providers organizations
- Strong knowledge of the Third Party Oversight program
- Business process improvement, process mapping and procedures & metrics process knowledge
Director, Vendor Management Job Description
- Provides leadership to Outsourcing staff
- Recommends Outsourcing Strategies
- Advises team in difficult Contract Negotiations
- Partner with CPO and business area leadership to understand strategic priorities, perform market analysis and develop vendor strategies to meet business needs
- Develop and institutionalize the strategic vendor management process working closely with the vendors & category managers to perform market analysis and implement category strategies which extract maximum value & deliver on savings opportunities
- Develop & execute a Supplier Diversity strategy that aligns with the vendor management strategy and achieves sustainable growth and penetration in this market
- Develop and execute a sustainable vendor management training program for business area vendor managers
- Conceptualize and develop strategic alliances with preferred vendors/partners
- Manage central vendor management team and provide clear direction for direct reports and cross-functional teams, including roles and responsibilities, performance evaluation, processes and standards, and coordination of resources
- Monitors spend, and report savings and performance metrics to CPO
- Ability to develop strategic plans and execute to achieve results
- Understanding world class customer experience
- Budget creation and cost management
- Management of 3rd party service provider
- Ability to collaborate at all management levels
- Ability to influence groups not in direct reporting structure
Director, Vendor Management Job Description
- Strategic planning and communication to advance company / department / team missions, employee engagement and developmental needs
- Occasional International Travel required to advance relationships and conduct on-site performance & security audits of vendor operations (2-3 times per year)
- Create and deliver professional executive level presentations outlining vendor performance including remediation plans when necessary
- Understand and manage the monthly invoices and financial commitments with the suppliers to ensure invoices are audited, reconciled, and paid on time
- Opportunity with expanding team within BriovaRx driving the prioritization, design and implantation of strategic and innovative market solutions for BriovaRx, OptumRx Specialty Pharmacy
- Role will be the business vendor manager the for primary operating system
- Role will include developing and managing a portfolio of product and operation engagement channels that include operation excellence, contact service center, digital/portals and clinical programs
- Prepare, track and report-out on operational performance of IT. Coordinate and track progress on improvement plans
- Migrate existing dashboards to a balanced scorecard approach
- S/he will work closely with procurement on overall vendor relationships (new and existing), supplier strategies and to ensure we are leveraging our overall purchasing power
- Ability to create strong relationship laterally crossing business units seamlessly and with Service Providers
- Open minded to new ideas while being decisive in actions
- Ability to think globally and interpret locally and execute tactically
- Ability to resolve issues without unnecessarily involving next level of leadership unnecessarily
- Ability to create and sustain a high performance team
- Project management skills to manage resolution of action items and issue escalation, to coordinate and track requirements of the extended VMO team managing the vendor relationship
Director, Vendor Management Job Description
- Developing and maintaining governance and compliance standards and guidelines to meet evolving global regulatory compliance requirements
- Monitoring, analyzing (identifying trends and putting in place action plans where needed) and reporting on EMEA outsourcing partners and vendors
- Collaborating with business owners to ensure appropriate risk and performance metrics for outsourcing and vendor related relationships are established, reported on and drive desired behavior
- Ensure that the responsibilities between Group and Local functions are clearly defined for management of the EMEA inventory of outsourced partners and vendors (including intra-group arrangements)
- Act as the EMEA interface into Group for those relationships defined as being under Group management to ensure adequate oversight and intervention is taking place to discharge the EMEA responsibilities
- Act as the ‘in market’ SME and interface into Group for any new outsourcing and vendor arrangements that EMEA want to establish
- Keep abreast of global change in the Outsourcing and Vendor Management space and represent EMEA on internal forums, committees, groups as necessary representing the bank more widely at external events
- Manages all vendor relationships for all corporate departments
- Leverage existing vendor relationships to maximize value and research new vendors or services in the market
- Initiates/completes the Request for Proposal (RFP) process with qualified vendors and works to negotiate and finalize contracts based on the best terms possible
- Strong quantitative and analytical skills budget acumen
- Demonstrated knowledge of vendor selection techniques along with conceptual knowledge of contract administration, supply chain principles and market conditions
- Sound analytical and problem resolution
- Bachelors or equivalent degree and 7 to 10 years of job related experience
- Expert knowledge and understanding of managing an outsourced provider relationship – multi-process, multi-year, multi-million (annually)
- Strong knowledge of the theories and concepts of strategy development, change management and project implementation