Global Supplier Services Job Description
Global Supplier Services Duties & Responsibilities
To write an effective global supplier services job description, begin by listing detailed duties, responsibilities and expectations. We have included global supplier services job description templates that you can modify and use.
Sample responsibilities for this position include:
Global Supplier Services Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Global Supplier Services
List any licenses or certifications required by the position: CRISC, CISA, CISM, CISSP, CIPS, CPM, ISACA, PMP, PMC
Education for Global Supplier Services
Typically a job would require a certain level of education.
Employers hiring for the global supplier services job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Supply Chain Management, Finance, MBA, Accounting, Business, Business/Administration, Technical, Management, Graduate, Computer Science
Skills for Global Supplier Services
Desired skills for global supplier services include:
Desired experience for global supplier services includes:
Global Supplier Services Examples
Global Supplier Services Job Description
- Guide and collaborate with Corporate Functions Control Officers in preparing for internal audits and supervisory exams, , the management of existing and resulting issues
- Partner with Corporate Functions Control Officers, Internal Audit, Exam Management, Operational Risk and other control functions in driving the strategic agenda to improve the control framework execution of tactical steps
- Develop and maintain master program schedule for offshore management, interfacing across lines of business and corporate groups
- Identify, articulate, track, and manage offshoring demand, coordinate/communicate with offshore management
- Establish clear deliverables, roles, dependencies, and resource requirements for program
- Interface with and secure approvals from "Air Traffic Control" group by ensuring compliance with documentation requirements
- Prioritize tasks, identify risks/mitigants, and escalate issues for resolution, as appropriate
- Prepare ongoing status reports and issues updates to meet needs of project/program team, stakeholders, and senior management
- Respond to information requests and provide updates regarding task status, financials, and projections
- Work closely with internal stakeholders as offshoring project expert to develop and refine business cases and cost/benefit analyses
- Experience in the financial services industry (especially in an operations environment) and/or financial industry knowledge highly desired
- Communication - Is organized, clear and confident in written and oral communications
- Experience with SAP preferred, particularly in invoice & payment processing
- Perform Ariba/ePurchase related to Invoice / requisition / catalog management for Global clients
- Partners with functional Team Leader to resolve issues
- Intermediate and Advanced knowledge and understanding of project management methodology ideally with practical
Global Supplier Services Job Description
- Support governance body for GSS offshore program, and recommend changes to governance, as needed
- Disposition Standard Process vs
- Coordinate and monitor all new engagements through the TPO 3-Phase lifecycle
- Assist Delivery Managers to ensure all documents supporting existing Third Parties are completed
- Issue metrics reports to monitor compliance with the TPO program
- Update the appropriate systems, develop and issue reports, follow up with Delivery Managers and maintain required documentation
- Participate in data remediation, vulnerability management, technology deployments and other support initiatives that impact the TPMO portfolio
- Ensure that items from CTPO globally from the TPO forum and other committees are appropriately cascaded to the Delivery Manager and Senior Management community as needed
- Drive program governance and project steering committees
- Responsible for the delivery of supplier management and project & operational support to the Global Cards & Payment Solutions Supplier Management Group in CB Cards Operations
- Experience in Ariba or similar system implementations
- Basic knowledge of Ariba or Sourcing modules
- Meets or exceeds them
- Effectively listens to issues, eliminates extraneous information and assesses the underlying client need, provides
- 10+ years of program management experience in a large global institution, preferably in financial services
- Excellent cross-functional collaboration, negotiation and team leadership skills with experience coordinating virtual teams comprised of multiple business lines and third party entities
Global Supplier Services Job Description
- Collaborate with cross-functional teams Business, Operations, IT Supplier Managers & Suppliers during detailed business requirement phases idenftifying, tracking and resolving business systems issues in accordance with Project Life Cycle (PMF/SDLC)
- Ensure team processes end-to-end procedural and technical expertise in all components of assigned supplier/partner relationships
- Ensure product/process & regulatory/compliance requirements are implemented and incorporated within the process, mitigating operation risk factors
- Support Quality COE as required with execution of systems and acceptance testing by facilitating participation of appropriate staff in project completionEnsures all documents are examined for completeness and accuracy, and takes appropriate steps to correct for client
- Ensure resource & capacity planning process established and maintained (on-boarding approach, objectives, goals, metrics identified with each project/activity) to provide focus and clarity in establishing individual goals, driving performance management, supporting career development and rewarding strong performance
- Work with stakeholders at all levels of the organization to define, implement, and lead an overarching strategy and related collateral that encompasses all aspects of the SSP
- Support the Program Manager in engaging with all other relevant teams within GSS and LOBs to ensure the appropriate delivery occur
- Act as a ‘right hand’ to the SSP Manager ensuring follow through on all commitments and the appropriate level of engagement with all LOBs and heads of businesses
- Leadership of remote Operational functions for Global Supplier Services
- Ensure SOS duties are delivered in an efficient, effective and sustainable way
- Deep familiarity/experience with project management methodology and techniques, with a proven record of execution
- Highly organized, structured and adept at meeting management
- Work experience in areas of infrastructure
- Outstanding listening and analytic skills being a strong written and verbal communicator at the senior management level
- 3-5 years of work experience in areas of infrastructure
- Document the business’ and end user’s business requirements related to Approvals or Reporting
Global Supplier Services Job Description
- Assist in training SOS Risk Analyst on the TPO procedures and systems
- Define and implement sourcing strategy and processes for software and cloud services
- Manage supplier relationships and performance for software and cloud services
- Establishing credibility and influence with engineering development and business entity teams
- Identify and implement software and cloud service cost saving strategies
- Manage and report all software and cloud service costs, and cost savings, and continually drive improved product/service gross margins
- Work closely with Supply Chain Technology & Quality organization to continually monitor and improve software quality from third party suppliers
- Maintain and continue to build a high performing team to meet software and cloud sourcing and supplier management requirements for all monetization models
- Drive innovative and transformational strategies to improve the services provided by the team
- Managing multiple teams which within GSS Operations Global Supplier Services Operations is a centralized operational group within GSS that manages Procurement operations, Corporate Accounts Payable operations, Travel & Entertainment claim processing, Accounting operations & Indirect Tax Operations
- Create databases for management of data and analytics
- Experience in Concur Expense, Ariba/ePurchase, Beeline, Approval Central or similar system implementations
- Basic knowledge of Expense and industry standards
- Experience creating databases and processes for data management and trend analysis
- Manage the contingent worker category for EMEA
- Manager an outsourced provider as the single solution for certain European countries
Global Supplier Services Job Description
- Ensure adequate involvement and participation in control self-assessments to identify process deficiencies and build remediation measures to mitigate risk
- Reviewing and assessing the tax information provided by US suppliers is appropriate
- Determining what tax information is required by foreign suppliers and ensuring the correct information has been provided
- Analyzing existing supplier data when creating new requests to ensure supplier mappings are accurate
- Processing supplier requests received via the Global Supplier Portal
- TIN Validation on all new requests
- Tax documentation review
- Contract Workspace creation as needed
- Mapping of suppliers for Ariba as needed
- Meeting 24-48 SLA timeline to process requests
- Measure and report on key metrics for the contingent worker category
- Work with the offshore Sourcing Team to ensure low value, low risk transactions are efficiently supported
- Experience working with contingent worker agencies and suppliers
- Responsible for leading the sourcing and contracting process for third party supplier spend for various groups within a Line of Business
- Works proactively with line of business colleagues to identify capable suppliers, lead the competitive sourcing process and negotiate and contract with the chosen suppliers
- Support the vendor rationalization program across CIB and AM