Health Care Coordinator Job Description
Health Care Coordinator Duties & Responsibilities
To write an effective health care coordinator job description, begin by listing detailed duties, responsibilities and expectations. We have included health care coordinator job description templates that you can modify and use.
Sample responsibilities for this position include:
Health Care Coordinator Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Health Care Coordinator
List any licenses or certifications required by the position: BLS, CNA, PCB, CPR, MA, HUC, MDS, RAI, CASAC, CCM
Education for Health Care Coordinator
Typically a job would require a certain level of education.
Employers hiring for the health care coordinator job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Nursing, Social Work, Health, Psychology, Education, Human Services, Counseling, Medical, Associates, Management
Skills for Health Care Coordinator
Desired skills for health care coordinator include:
Desired experience for health care coordinator includes:
Health Care Coordinator Examples
Health Care Coordinator Job Description
- Coordinate onboarding process for incoming R&I staff members
- Schedule and participate in meetings with partners/managers to discuss RFPs/proposals
- Conduct home health and /or hospice patient care coordination
- Determine patient’s eligibility/need for services
- Participate in special projects, quarterly Blitz events, specialty program launches and performs other
- Responsible for assigned instrument table including instrument set up, clean up and turnover in preparation for the next case
- Identifies emergencies
- Developing a strong knowledge of the PA network to be able to work effectively and work to advance the PA
- Create, maintain and update the clinician’s schedules according to authorizations and patient needs
- Prepare clinical records for new patients upon receipt of referral
- A minimum of six months Surgical Technician experience is preferred
- Some industry/topic knowledge
- Demonstrated organizational/budgeting/communication skills
- Minimum of one year data entry, word processing and/or medical records maintenance experience in a medical or healthcare customer service environment
- Manage department InDay and training scheduling and set-up
- Bachelor’s degree in social work, gerontology or health related field, LVN or BA with previous experience with care coordination and/or the geriatric population
Health Care Coordinator Job Description
- Provides patients/families with resources to social and community services/transition to higher level of care
- Support and closely coordinate mental health care with the patient's primary care provider and other treating mental health providers
- Provide patient education about common mental and substance abuse disorders and available treatment options
- Support psychotropic medication management prescribed by PCP's, focusing on treatment adherence, attention to side effect, and effectiveness of treatment
- Facilitate patient engagement and follow up in mental health care
- Participate in staff meetings and in department performance improvement activities to insure continued understanding of policies and procedures, to remain compliant with regulations, and to assist in CQI programs and processes
- Answer telephones and assist callers including placing callers into voicemail, process telephone messages and greet visitors
- Provide general clerical support to office staff including but not limited to ordering supplies and forms
- Coordinate equipment maintenance and repair with appropriate vendors
- Maintain the Director’s daily calendar and confirm appointments
- Knowledge of healthcare benefits associated with various business lines (Medicare/KPSA, Commercial/KFH, Medi-Cal, Federal)
- Must be willing and able to learn new computer software with training provided
- Must have excellent verbal and written communication skills in all interactions with patients, physicians, and staff, demonstrating excellent customer service
- Requires one year experience in sales/marketing
- Ability to communicate effectively by e-mail and phone in a business setting
- Ability to manage a process from start to finish
Health Care Coordinator Job Description
- Do general filing, faxing and photocopying
- Or agencies, as needed
- Referral coordination for home health services and proactive communication with transition from the inpatient to the home setting
- PCC must be available to accept and/or respond to phone calls from facilities in a very timely manner
- Primarily conducts pre-discharge hospital visits at the physicians’ request to determine the eligibility for home health services
- Ensures effective communication and collaboration with Central Intake and SRM via daily or weekly meetings
- Talk with patients (when possible/permitted by Hospital) insuring that all patient demographic info is correct (address/phone number/immediate destination upon DC.) Determine patient’s aftercare upon release from the hospital to determine if patient will return to his/her residence or that of a family member
- Defines who the patient’s community PCP is or who they will be following up with upon DC from the hospital
- Promotes exemplary customer service to physicians, facility personnel, client and client family at all times
- Central Intake) of patient’s acceptance and ensures that the patient’s needs are appropriately matched
- Digital marketing/social media experience (e.g., posting content to blogs) preferred
- Registered Nurse or LPN/LVN Licensure required in state of practice
- Bachelor's degree in Nursing/LVN/LPN
- Relevant expertise and experience in serving children and families in child welfare, developmental disabilities, mental health, healthcare and/or other systems those receiving preventive services
- Bachelor's degree in Human Services field is required
- Minimum of 2 years or more experience in mental health is required
Health Care Coordinator Job Description
- Provide training to new staff and on-going training to existing staff
- Assist in locating and creating support networks in the community
- Complete special projects and assignments as needed or identified by the Director
- Verifies insurance eligibility, physician licensure and PECOS enrollment and authorization as applicable on new referrals
- Help physicians and the care team develop patient care plans and goals based on clinical quality care and population health management registries
- Work collaboratively with physicians and the care team to ensure patient adherence to medical plans of care, including all appropriate preventive and disease-specific screenings, interventions, and treatment goals including self-management goals
- Executes, and controls the task, phases, and deliverables of population health and clinical initiatives based on the identified project goals and objectives
- Participates in training programs to share best practices
- Analyze patient level data to understand trends in individual clinic patient populations and identify areas for improvement
- Project management of new initiative execution across designated clinics
- Knowledge of CRM and exporting data from sources such as SalesForce, IBISWorld and other research platforms preferred
- Case management is required to interface with primary clinician and aid clients in referrals processes
- A working knowledge of entitlement programs (SSI, SSDI, Medicare, Medicaid, Public Assistance)
- Documentation and chart review
- Knowledge of Web based online sales program functions
- 2+ years of Administrative, Clinical, and Supervisory / Management experience
Health Care Coordinator Job Description
- Assists patients in navigating the healthcare system while being a steward of the patient health
- Serve as the hub of all communication for the unit
- Answer central Health Care Services phone line and email inbox with response level to ensure adherence to standard operating procedures
- Time tracking in HRIS system for employees on leave of absence and worker’s compensation
- Responsible for contacting new hire candidate and scheduling the pre-employment medical testing based on risk assessment and business deadlines
- Under the direction of the Program Lead, deliver standardized, OSHA compliant annual medical testing for assigned Axalta locations
- Management of medical records in occupational information management system
- Develop, implement and continuously improve process to support the regional practice guidelines and training to deliver to the business
- Establish new and ongoing relationships with Axalta vendors to provide seamless delivery of services to employees and business partners (Human Resources, EHS&S)
- Responsible to review and track costs of medical testing monthly (pre-employment, annual medical testing, ) in a format to be delivered
- Bachelor’s degree in Business Administration, Health Care or other related field (6 years related professional experience in lieu of degree)
- Two years of demonstrated project management expertise
- Ability to think about and manage projects strategically while understanding the individual needs and dimensions of multiple departments
- Demonstrated ability to work with multiple customer demands
- Demonstrated ability to effectively communicate and work with multiple levels of the organization
- Demonstrated ability to work autonomously, with a great deal of self-initiative