Healthcare Manager Job Description

Healthcare Manager Job Description

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Healthcare manager provides telephonic disease state management for patients with the following chronic disease state(s): congestive heart failure (CHF), chronic obstructive pulmonary disease (COPD), Asthma, Diabetes.

Healthcare Manager Duties & Responsibilities

To write an effective healthcare manager job description, begin by listing detailed duties, responsibilities and expectations. We have included healthcare manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Design survey instruments
Extract insights from complex research, identifying key brand and business implications
Function in a lead role in the development/revision of a long term health and welfare benefit strategy for the salaried workforce
Lead the planning and delivery of annual salaried health and welfare benefits changes, including assessing competitive positioning, aligning plan change proposals to longer term strategy and cost parameters, obtaining leadership approval, and partnering with vendors, subject matter experts, benefits operations and others to implement changes
Serve as a leader of the healthcare data analytics team, delivering regular and accurate data and information that can be used to make decisions to benefits leadership and other stakeholder groups as necessary
Serve as a subject matter expert in the area of health & welfare benefit regulation
Serve as the team’s liaison to Ford’s government relations department
Analyze data and use technology to proactively identify and diagnose business needs, opportunities for improvement, and drive to achieve controlled solutions
Partner effectively with external vendors when needed to successfully deliver business objectives
Build strong relationships with compensation and benefits partners, HR colleagues and other business partners (examples include Truven, Purchasing, Finance, OGC, Internal Control)

Healthcare Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Healthcare Manager

List any licenses or certifications required by the position: CPR, CFM, CPMM, CHFM, BLS, CNN, PMP, CCM, ASHE, AED

Education for Healthcare Manager

Typically a job would require a certain level of education.

Employers hiring for the healthcare manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Engineering, Business, Accounting, Education, Technical, Management, Architecture, Marketing, Finance, Business/Administration

Skills for Healthcare Manager

Desired skills for healthcare manager include:

CHF and IHD
Chronic diseases
Diabetes
Especially COPD/asthma
Current evidence based practices
Area of expertise the appropriate licensure
Certification
Revenue cycle with an emphasis on hospital charge capture processes
Control summaries

Desired experience for healthcare manager includes:

Supervise team of 5 individuals (Ford / Purchased Services)
Coach, counsel and educate HR colleagues, customers, stakeholders
Manage/coach direct reports and foster an effective, inclusive work environment, balancing employee advocacy with company goals and values
Support special projects/assignments as needed (e.g., 2015 UAW-Ford negotiations)
Joint Commission/CMS Survey Experience in acute care hospital setting
Knowledge of CA building code and OSHPD building requirements is preferred

Healthcare Manager Examples

1

Healthcare Manager Job Description

Job Description Example
Our growing company is looking for a healthcare manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for healthcare manager
  • Take all preparatory actions, direct and liaise with all relevant functions and parties and provide support, information and training where necessary, to ensure an effective and efficient organized implementation and roll out of partner/vendor program in region or globally
  • Plan, agree on and communicate sales targets per country and deliver support on program sales activities, compliant to program plan, and guide country sales efforts for desired program direction
  • Ensure that all relevant parties are aligned on program operations and that all operational preconditions are in place, as a basis for low cost, productive and efficient program implementation and roll out
  • Monitor program performance as a support role to the Global Program Manager or Global Business Unit President and follow up on opportunities for improvement or needed actions/corrections
  • Develop and monitor goals for staff and provide ongoing feedback and coaching
  • Manage staff, including individual contributors and supervisors
  • Evaluate and modify business models
  • Identify opportunities and implement process improvements to optimize performance and administrative cost
  • Create an environment that fosters a positive experience for employees, internal and external customers
  • Ensure staff comprehends and complies with
Qualifications for healthcare manager
  • Successful high volume P&L and budgetary management
  • 5+ years of experience in public accounting external audits whether you’re a Manager or Senior/Supervisor about to be promoted to Manager
  • You have primary relevant experience in public accounting, specifically the Healthcare industry
  • Do note that travel may approach 30%, so you must have the ability to travel and serve clients in various locations
  • Bachelor’s or Master’s degree in Accounting or related field required
  • 6+ years of experience serving in a tax role with preference give to those with experience in a public accounting and/or professional services firm
2

Healthcare Manager Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of healthcare manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for healthcare manager
  • Helps to coordinate special business unit events
  • Organizes and conducts periodic customer satisfaction surveys at the business units
  • May assist with writing, formatting and production of proposals for the division in alignment with company established guidelines and procedures
  • Supports use of promotional customer programs for each business unit
  • Develops, implements, and administers various types of business unit promotions
  • Maintains awareness of competitive market positions and programs to provide input to the division/business unit managers
  • Ensures all assigned activities comply with sound business practices and all internal and external requirements
  • Provides oversight and direction for all areas of healthcare benefits administration including eligibility and enrollment
  • Participates and manages the RFP process for all healthcare and insurance programs, including development of the request for proposal, evaluation of proposals, award of contracts, and implementation of new vendors and/or products
  • Provides oversight of the Chicago Lives Healthy Wellness program with responsibility for the development and coordination of outreach activities to active employees covered by the City’s Health Plans eligible for the Chicago Lives Healthy Wellness, including annual screening events and other gating requirements
Qualifications for healthcare manager
  • Travel, both national and international, may be required
  • Bachelor’s degree from an accredited college in Marketing, Communications, Journalism or a related field
  • This position may be located at a business unit
  • Bachelor's or Master's degree in related discipline
  • Seasoned writing skills
  • Demonstrated ability to work directly with Hospital CEO, CFO
3

Healthcare Manager Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of healthcare manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for healthcare manager
  • Achieve sales objectives across all representative territories that HPM territory touches
  • Work closely with sales representatives to achieve access in key accounts
  • Anticipate access barriers, get preferential status and ensure optimal funding of Abbott products
  • Document and share insights with organisation
  • With contracts department, anticipate and monitor contracting & tendering risk and opportunities in Key Accounts
  • Liaise with MAVP to provide payers with customised relevant clinical and pharmaco-economic information
  • Work with project managers to establish plans, goals, and deliverables for each project
  • Set objectives, assign tasks, allocate budgets and agree to timetables for achieving intermediate and overall goals
  • Set review dates with Program teams to ensure that delivery remains on target
  • Work closely with project managers to track progress and provide updates on any changes in strategy or priorities
Qualifications for healthcare manager
  • Degree level education or equivalent in Life Science subject
  • Report to senior executives on the progress of individual projects and the overall program
  • Engage specialists within the organization to secure information or request help in support of project teams with difficult problems
  • Assign a wide range of tasks based on skills, experience, language, cultural fit and availability
  • Prepare strategic plans/schedules, reports and budgets and report to Customer, Practice and Sales counterparts including the Global Program Office
  • Set performance goals at project level for project team or work unit
4

Healthcare Manager Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of healthcare manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for healthcare manager
  • Ensures all staff understand all policies and procedures to deliver all contractual obligations
  • Coach and support staff to deliver continuous improvements on an individual basis and as a team
  • Ability to communicate effectively and implement business changes in a positive manager
  • Identifies resourcing needs and development opportunities to deliver the highest levels of care, values, and ethical standards
  • Facilitates effective communication and team working between staff of all disciplines
  • Effectively implements and manages all HR policies and procedures for staff with support from HRBP including recruitment, attendance, employee relations, and employee development reviews
  • Management of Health and Safety reporting and investigations
  • Coordinate, produce and circulate reports and information as required to keep staff and key stakeholders informed
  • Champion equal opportunities and diversity
  • Compliance with all security instructions ensuring maintenance of prison security at all times
Qualifications for healthcare manager
  • Strong leadership skills with the ability to work as part of a program team
  • Flexible work schedule to accommodate working with customers in multiple time zones and with a global management team
  • Multilingual preferred, English required
  • Communicating effectively orally and in writing as appropriate for the needs of the audience
  • Proven experience delivering large and complex programs within extended matrix project organizations
  • Ability to function autonomously and with consistence in a remote project delivery setting
5

Healthcare Manager Job Description

Job Description Example
Our growing company is looking for a healthcare manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for healthcare manager
  • Co-ordination and management of relevant change requests
  • Be the one point of contact for internal (sales, marketing, customer services, operations and IT) and external stakeholders (search-, affiliate- and marketing agencies)
  • Identifies, develops, and implements broader category sourcing strategies and savings projects for Equipment materials and finished goods to reduce total delivered cost, mitigate headwinds, and improve security of supply
  • Maintain quality service to clients by supervising all tasks associated with Healthcare Operations including contacting insurance payers to resolve unpaid accounts, following up with primary, secondary, tertiary, and denied claims, and analyzing open accounts to determine necessary actions
  • Establish an organizational structure by assigning responsibilities, following up to ensure completion of tasks, review of accounts worked for quality, and coaching staff for development
  • Maintain standards by reaching unit objectives and ensuring high quality
  • Monitor workflow and train employees on all software and procedures related to department operations, job function, and client, including continuous updates on payer specific guidelines
  • Accurately provide data elements to the appropriate parties to support management
  • Field escalated issues and resolve and problems or disputes to properly support Healthcare Operations
  • Prepare reports documenting progress and productivity to be submitted to Senior Management
Qualifications for healthcare manager
  • Creative and goal oriented
  • Strong working knowledge of personal computers, including proficiency with Word, Excel, and PowerPoint
  • Excellent command of English language/grammar
  • Presents a professional demeanor, enthusiasm, a positive and helpful personality, and relates well to faculty and students
  • Receptive to feedback from faculty, directors and managers
  • Ability to effectively communicate program offerings to prospective clients

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