Hotel Housekeeper Job Description
Hotel Housekeeper Duties & Responsibilities
To write an effective hotel housekeeper job description, begin by listing detailed duties, responsibilities and expectations. We have included hotel housekeeper job description templates that you can modify and use.
Sample responsibilities for this position include:
Hotel Housekeeper Qualifications
Qualifications for a job description may include education, certification, and experience.
Education for Hotel Housekeeper
Typically a job would require a certain level of education.
Employers hiring for the hotel housekeeper job most commonly would prefer for their future employee to have a relevant degree such as High School and Collage Degree in Education, General Education, High School Education, Graduate, Hospitality, Business/Administration, Hotel and Restaurant Management, Business, Hotel Management, Hospitality Management
Skills for Hotel Housekeeper
Desired skills for hotel housekeeper include:
Desired experience for hotel housekeeper includes:
Hotel Housekeeper Examples
Hotel Housekeeper Job Description
- Replenishes all supplies in unit
- Notes and communicates any noted damage, extra dirty units, or lost & found items to their Supervisor
- Knows the Winter Park Resort Core Values
- Special projects and other duties may be assigned as needed
- Shampoos and vacuums all carpets, hallways and guest rooms
- Cleans all areas of guest room
- Provides towel and trash exchange daily
- Stocks all linens and amenities for the unit and occasionally washes laundry
- Maintains inventory on room supplies, linens, and kitchen supplies within the unit and reports any maintenance needed
- Maintains proper working relationships within the department and with other operating departments on property
- Must work well with a partner on a daily basis
- Must be punched in, in uniform and ready for work as scheduled
- Must be able to stand, walk, bend, kneel, lift, grasp, stretch, and use a vacuum and carry their equipment on a regular and extended basis
- High school education or general education degree (GED) preferred
- Able to provide basic information about the Hotel and Yosemite
- Must be able to communicate information and ideas so others understand
Hotel Housekeeper Job Description
- Empties all wastebaskets and ensures cleanliness
- Notes and communicates any noted damages, extra dirty units, or lost & found items (to their Supervisor)
- Completes special projects and other duties that may be assigned as needed
- Perform other reasonable job duties as requested by Management
- Reports and damages and/or maintenance problems to the Supervisor, the PBX operator or to the Housekeeping Coordinator
- Cleans kitchens including all counter tops, floors, silverware, dishes, and appliances
- Empties all wastebaskets and insures cleanliness
- Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel, as directed
- Assists guests with issues that are within authority to provide, ensuring guests' satisfaction while operating within established guidelines and policies
- Assists the house person with department projects, as needed
- High work standards and productivity
- Written and verbal communication skills, interpersonal and intercultural relations, decision making, and dependability
- Ability to read and understand written and verbal instructions, perform basic math functions, lift and move up to 75 pounds, climb ladders, and stand, walk, or stoop extensively
- Ability and willingness bend, stretch, reach, lift up to 20 lbs, and push up to 40 lbs
- Ability and willingness to complete all work assignments in an efficient and customer oriented manner
- Ability and willingness to meet the company's Standard of Appearance (ie Dress Code) policy
Hotel Housekeeper Job Description
- Assists and provides financial guidance in the formulation and implementation of Strategic Plan and Budget
- Analyses financial and management reports with regards to housekeeping, laundry, public area and chemical in your department
- Makes recommendations to the Cluster General Manager or designates regarding the upkeep of furnishings, facilities, and equipment, ensuring they are clean and in good repair
- Identifies staff with potential for promotion and/or transfer within housekeeping department
- Maintaining the cleanliness of the hotel, including deep cleaning of assigned areas
- Providing customers with quality service in a timely and friendly manner
- Restocking housekeeping stations
- Delivering service items to guest rooms upon requests from the front desk
- Cleaning and maintaining the guest rooms and public areas of the hotel including changing bed linens, vacuuming, and mopping floors
- Stock housekeeping carts and closets to ensure that items are available
- Minimum of 5 years work experience for a deluxe luxury hotel
- Minimum of 3 years management experience in a high volume housekeeping role
- Must be available all days of the week
- Must be able to lift up to 50 on a regular and continuing basis
- Previous housekeeping experience in property of similar size and quality
- Must be able to clean 480 piece work minutes (8 hours)
Hotel Housekeeper Job Description
- Stocking housekeeping carts and closets to ensure that items are available
- Thoroughly cleans areas, rooms, and restrooms according to department procedures
- Replenishes supplies per housekeeping procedures
- Conducts walk-arounds of assigned areas to ensure the facility meets housekeeping standards
- Sorts, counts, folds, marks, or carries linens and makes beds
- Replenishes supplies such as drinking glasses, linen, sundries, and other items
- Dusts furniture, washes walls, ceiling, and woodwork
- Cleans lobby area, steps, and main public areas when necessary or upon request
- Responsible for obtaining necessary cleaning supplies for departments, fellow employees, and customers as requested
- Cleans employee areas (i.e., break room, back offices, and locker room)
- Two years of housekeeping experience
- 250.00 Dollar Sign on Bonus paid after 90 Days of Continous Employment with no documentation on file
- Diploma in hotel management or a related field
- Love to keep things neat and clean! A place for everything and everything in its place! You take pride in creating a perfect first impression for our travelling guest!
- Have the ability to thrive in a production-based atmosphere
- Enjoy physical work including standing, walking, bending & reaching all day
Hotel Housekeeper Job Description
- Cleaning assigned rooms
- Keep the housekeeping department/common areas, and grounds of the property clean and organized
- Assist laundry as needed (folding and placement of linen/towels/supplies)
- Maintain communication with dispatch on location and room status updates
- Work together as a team with co-workers
- Clean and return rooms to a vacant ready status and/or an occupied clean status
- Assist in maintaining other areas of the hotel in a clean and orderly condition
- Become a self-inspector by maintaining assigned guest room at a 90% or above rating
- Washes shower walls and tub, cleans toilet(s) and stall walls if applicable, wipes exposed pipes, cleans mirrors, sink(s) and walls in order to have clean and sanitary guest and public restrooms
- Thoroughly clean and santize all public spaces on a regular schedule, daily
- Daily thorough cleaning and sanitation of guest bathrooms
- Daily thorough cleaning of guest rooms, refresh guest room amenities daily
- Changing of linens on beds and remaking beds
- Must have overall knowledge in florist design, laundry, interior, garments/fabrics
- Good knowledge in all aspects of chemicals and machineries used within housekeeping
- Must be a team player, and also be able to work independently in a fast-paced environment