IT Application Job Description
IT Application Duties & Responsibilities
To write an effective IT application job description, begin by listing detailed duties, responsibilities and expectations. We have included IT application job description templates that you can modify and use.
Sample responsibilities for this position include:
IT Application Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for IT Application
List any licenses or certifications required by the position: ITIL, SOA, MCSD, CISSP, SSL, CISA, CSSLP, APM, SNOW, LOMA
Education for IT Application
Typically a job would require a certain level of education.
Employers hiring for the IT application job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Computer Science, Education, Business, Technical, Engineering, Information Systems, Information Technology, Computer Engineering, Technology, Business/Administration
Skills for IT Application
Desired skills for IT application include:
Desired experience for IT application includes:
IT Application Examples
IT Application Job Description
- Act as a liaison with the business community in all aspects of report, data feed and application development
- Develop technical skills and areas of expertise to help develop the Bank’s three lines of defense, including an in-depth knowledge of the Bank’s IT environment, control frameworks and key IT processes
- Ensure any quality management processes to the team’s activities are followed, ensuring all support methods, procedures and tools are robust, fully tested, of high quality and fit for purpose
- To respond and resolve IT application requests and queries logged via the IT Support Help Desk in accordance to priorities set and the associated SLA’s
- Develop guidelines and procedures to trouble shoot application performance within operating systems
- Create proactive/preventative maintenance proposals
- Provide technical support and problem resolution for complex applications within operating systems
- Work with Product Development teams to determine root cause of problems
- Provide technical direction and training to more junior Application Support Engineers
- Owning” the development effort
- Must have 5-8 years of dedicated project management experience
- Experience with Micosoft Office tool suite (Outlook, Excel, PowerPoint, Word)
- Broad knowledge of IT organization
- Experience in organizational change initiatives and adoption of industry best practices within IT
- Flexibility and availability for the global team members
- TFS based development process
IT Application Job Description
- Work with and manage team of internal and external 3rd party technical resources performing analysis, design, configuration, development, testing, and deployment activities for our applications
- Ensure internal and external 3rd party team is properly staffed to meet project demands
- Support analysis and estimation of project pipeline
- Manage budget, issues, risks, quality, schedule for technical delivery
- Should be able to work independently collaborate and coordinate with vendors and partners
- Implement and support medium-to-large scale projects while working directly with technical and functional business teams
- Triage and/or resolve issues as a member of the Application Support team
- Work with external vendors to troubleshoot and resolve internal applications
- Design and implement Steady State support tools for day-to-day maintenance of the EdAssist tool
- Assist in creation of application troubleshooting documentation
- Bachelor’s degree or foreign equivalent in Computer Engineering, Computer Science, or related field
- Bachelor’s Degree or foreign equivalent in Computer Science, Engineering, or related field
- Experience with Voyager online product knowledge based on SEC codes specified by Federal Reserve
- Bachelor's degree in Information Science/Computer Science with minimum 10 years of Application Development Experience coupled with about 5 years of Database Design and Analysis
- Strong communication skills and ability to understand and analyze complex business problems in order to define and develop technology-based solutions
- Proven track record of being a successful mentor and leader in a fast paced working environment
IT Application Job Description
- Support payroll and data validations for multiple clients to ensure accurate data is being reported
- Validate interface transmissions and the execution of various batch processes
- Configure, validate and deploy the Single Sign On (SSO) functionality using SAML
- Investigates and resolves application issues across a number of different business functions (Sales, Finance, Operations, etc)
- Performs maintenance and problem resolution on multiple applications and interfaces
- Performs tasks in support of specific IT initiatives
- Maintains knowledge of assigned applications and working knowledge of associated technical components (UI, database)
- Lead the development, implementation, and support of IT applications through operating a metrics-based management system
- Provide application support to facility staff via phone and computer
- Track all support issues in the help desk software application
- Define and install automated control about respect of guideline for job scheduling
- Maturity - Doing, participates, assists - completes routine and complex tasks independently
- Problem Solving - Analyze and resolve complex problems
- The ideal candidate will have a degree in Computer Science or Computer Information Systems
- Knowledge of the Bank's business operations (retail / commercial banking, capital markets, wealth management, digital channels, etc) and systems environments
- CISA, CISSP, and/or Accounting designations
IT Application Job Description
- Configuring items in the AR/Clinical system
- Work with end users to support systems issues and resolutions
- Expected to participate in month end closing process
- Responsible for Monitoring legacy AR/Clinical systems backups
- Data Entry into the system
- Conduct research into software application products and services in support of development efforts
- Field incoming problem tickets from end users to resolve issues within servers, databases, and other mission-critical systems
- Maintain and enhance performance of all the systems
- Confers with programming staff regarding program changes and problems
- Maintains and/or prepares records, reports and logs and counts of documents related to assigned functions
- 5-6 years overall experience as Application Support Specialist
- Experience with Remedy, Services-Now, JIRA or other Incident Management systems
- Good understanding of a traditional ERP functions and RDMBS is a must
- Must have prior experience working on a Manufacturing environment, and/or on an Inventory management application
- Working experience on MES System is a must
- Good understanding of traditional ERP functions and RDMBS is a must
IT Application Job Description
- Establishes and maintains cooperative and supportive relationships with users
- Works with the Software Vendor on troubleshooting problems and resolving operational questions and data anomalies
- Monitor Departmental metrics, problems, trends, etc, in order to determine solutions, required process changes, - Suggest areas for improvement and solutions in internal processes, any processes interaction with vendors and Service Providers
- Design SharePoint site to represent all work-stream rationalization work
- Manages staff responsible for planning, evaluating and implementing technology enhancements
- Ensures implementation of BSA methodology, standards and tools
- Coordinates technical studies and evaluation of business area needs and technical alternatives with both IT and business area managers
- Interfaces with external vendors to provide business solutions to meet requirements
- Full people management responsibility, including hiring, promotions, performance and compensation management, and training & development
- Participates in setting strategic direction for Business Domains
- Experience in using Incident Management and Project Management tools
- Proficient in using Requirement Gathering tools such as JIRA, Snow
- Should be familiar with Quality Assurance Management tools such as Test Director, Quality Centre
- Good understanding of a traditional ERP system and a SCADA is an added advantage
- Should possess, excellent organization, communication, and interpersonal skills
- Should be able to work independently, and with limited resources