IT Executive Job Description
IT executive
provides technical consultation and support in enterprise systems, ranging from Active Directory, Exchange SCCM, SCOM, VMM, DPM backup to virtualization, storage, networking, and server management across all Windows Server variations.
IT Executive Duties & Responsibilities
To write an effective IT executive job description, begin by listing detailed duties, responsibilities and expectations. We have included IT executive job description templates that you can modify and use.
Sample responsibilities for this position include:
Works across all studios to help identify, promote, and share best IT practices, tools, and processes
Helps determine the optimal level of standardization across studios and facilitates the adoption of processes and tools to capture the benefits of standardization
Implement global support processes and provide visibility and escalation paths for regional IT teams
Maintaining required records for the executive member and department
Coordinate and/or lead adhoc projects, as requested by the executive
Recovery, reinstallation/reimaging of failed desktop and laptop computers
Answer phones, handle general inquiries, relay messages to appropriate parties
Manage Outlook calendar and coordinate meetings
Run/print out daily and monthly reports
Copy, fax and distribute documents
IT Executive Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for IT Executive
List any licenses or certifications required by the position: ITIL, HDI, MCP, COBIT, OS, CBRM, SES, V3, OPM, DAST
Education for IT Executive
Typically a job would require a certain level of education.
Employers hiring for the IT executive job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Computer Science, Business, Education, Technical, Information Technology, Technology, Management, Information Systems, Engineering, Science
Skills for IT Executive
Desired skills for IT executive include:
German and English in speech and writing
Active Directory
MS Office
JAMF
Office systems and procedures
Processes
SCCM
Analytics platforms
Business with server maintenance
Company guidelines
Desired experience for IT executive includes:
At least 5 years of application support for smart phones
Bachelor's degree in Information Technology or Bachelor's degree in BS Information Systems or Bachelor's degree in Business
Experience and proficiency with Macs
Minimum of 3 years of experience in at IT role (ideally a support role)
In-depth knowledge of and troubleshooting experience with Windows 7 and Office applications (Outlook, Word, Excel, PowerPoint) and conferencing applications
Highly skilled with mobile Technology (iPhone, iPad)
IT Executive Examples
1
IT Executive Job Description
Job Description Example
Our company is growing rapidly and is looking for an IT executive. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for IT executive
- Coordinate travel arrangements, prepare itineraries/agendas, and process travel expenses
- Process monthly executive business expenses
- Prepare and organize vendor financial books for European travel
- Assist in planning budgets
- Works with studio and Burbank leaders to develop and execute a multi-year IT roadmap to establish and maintain an IT infrastructure that can support WBIE’s aggressive growth and expansion plans
- Keeps critical services such as desktop operating systems, security patches, email/Office365 tools, shared storage, collaboration tools (Box, Confluence), data transfer services (Aspera), source control and similar running at peak performance and working across all the studios to prevent downtime
- For key vendors/contracts impacting multiple studios, evaluates studio needs in partnership with studio IT directors, leads vendor and deal evaluation, leads/assists in structuring and negotiating contracts, and determines studio allocations
- Provides guidance and direction to studio IT Directors
- Stays current on new developments in IT
- Facilitates cooperation and alignment between IT and game engineering teams
Qualifications for IT executive
- Experience with collaboration tools, such as SharePoint
- Strong experience and understanding of the Global Markets business areas and product lines technology architecture and systems supporting those products
- Strong background and experience of managing and executing IT application audits within an investment bank across fixed income and equities products
- Minimum of 10 years successfully selling Applications, BPO, IT consulting, outsourcing and other IT service offerings to CEO/CIOs in the manufacturing and sub-manufacturing industries
- Tenured sales professional with a track record successfully meeting and exceeding quotas
- 5 years of experience in a matrixed-managed environment
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IT Executive Job Description
Job Description Example
Our company is looking for an IT executive. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for IT executive
- In collaboration with Studio Heads, manages Studio IT Directors, with a focus on professional development
- Works with WBTS, facilitating appropriate integrations with Burbank office systems, leveraging services and purchasing power, and ensuring an appropriate level of adherence to TW standards
- Works with Finance to prepare capital budgets and forecasts and determine studio allocations
- Manage inventory of computers, mobile devices, network equipment, , including tracking of purchased equipment and services
- Developing and managing a large sales portfolio
- Generating revenue from both new and existing clientele
- Responsible for lead generation from both prospective and established clients
- The Client Executive advocates on behalf of Stanford Hospital & Clinic clients to IT Services and on behalf of IT Services to clients
- Working with the Leaders of IT Services, the Client Executive drives the Stanford Hospital & Clinic priorities
- Provide extraordinary IT support to customers at the Cxx level, and ensure an overall high level of customer satisfaction
Qualifications for IT executive
- Answers, screens and prioritizes incoming calls
- Maintains Outlook calendars for a number of professionals
- Interacting with technology vendors, scheduling meetings and tracking followups/interaction
- Organizing visits and providing onsite support for for senior IT managers visiting from other offices
- Assisting with the organization/preparation of management onsite meetings and regional team events
- Proactively managing the diary of the two MDs – identifying potential conflicts and pro-actively resolving
3
IT Executive Job Description
Job Description Example
Our company is hiring for an IT executive. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for IT executive
- Support endpoint security standards (antivirus/firewall/patching/two-factor authentication)
- Work with the executive team to perform computer upgrades and migrations
- Document and define executive support best practices
- Own and drive IT projects and deliverables for the team
- Participate in interviewing, training and mentoring team members
- As CIO, responsible for overseeing the overall information systemsfunction for a school or VP Area
- Confirm all meeting, teleconferences, travel arrangements
- Order supplies, equipment and handle deliveries
- Assist with various requests by SVP
- Manage office facilities which includes reaching out to vendors to address issues
Qualifications for IT executive
- Bachelor Degree in IT, Computer Science, Computer Engineering or similar related fields or equivalent work experience is required
- Masters Degree in IT, Computer Science, Computer Engineering or similar related fields is highly desirable
- 8+ years experience IT management experience with games or other software development companies
- 8+ years overall relevant business experience
- Proven experience building relationships and ensuring end-user satisfaction across a large distributed organization
- Demonstrated success in managing technical services across remote sites with matrixed staffing models
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IT Executive Job Description
Job Description Example
Our company is looking for an IT executive. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for IT executive
- Drive the development and delivery of quality process services, strong performance planning and tracking, ensure benefit realization, and alignment of processes and objectives to the IT organizational strategy, IT initiatives and the IT focus areas
- Overall financial responsibilities of assigned functional areas
- Thoughtfully coordinate and schedule all meetings using Outlook to ensure that the right meetings are taking place, context has been set and communications are well managed
- Screen all incoming calls, respond to inquiries accordingly and field calls to the appropriate parties
- Responsible for the budget and performance management measurements for all assigned functions and the establishment of improvement plans if targets are at risk
- Responsible for establishing and achieving Service Level Agreements (SLAs) including performance and availability objectives and delivery of service excellence
- Responsible for the control, management, monitoring, and servicing of all shared services and infrastructure including structured operational reviews
- Provides periodic operational reviews with key customers to ensure services provided and improvement plans established that are in alignment with customer expectations
- Interact with Program Management Office (PMO) Team to align major projects fulfillment requirements with resources necessary to provide work to deliver infrastructure and application task activities in accordance with the process of record
- Establish high standards for managers and resources assigned and develop and communicate demanding, but achievable, measureable goals and objectives
Qualifications for IT executive
- Nimble and flexible in responding to customer requests
- Experience operating, troubleshooting audio/video equipment
- Proven administrative support skills (scheduling, filing, proofreading, invoice tracking, ,) with a proactive mentality required
- Must be able to work with independent studio management and IT staff to build consensus for policies and initiatives
- Customer service and collaboration skills with a consultative approach
- People leadership skills, especially with regard to managing remote teams
5
IT Executive Job Description
Job Description Example
Our growing company is looking for an IT executive. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for IT executive
- Works directly with the business to ensure their requirements are met and addresses escalations in accordance with the process of record
- Responds effectively to internal and external audit reports and recommendations and works with the audit team to define specific measurable requirements and determination of level of effort to execute audit requirements
- Builds a positive working environment and ensures that all resources are recording their work in the systems of record and are executing their work in accordance with the process of record
- Understands and meets financial, performance, time reporting and productivity reporting objectives
- Effectively utilizes functional/managerial/operational systems
- Communicate with other departments on transactions, technical environment and projects or issues affecting said assigned functions
- Collaborate to identify and provide solutions to process changes working with process owners and steward to provide input and review of standard operating procedure modification and creation
- Standards are achieved and measurements are within prescribed service levels
- Quality of service is provided and interaction with customers is reflective of quality services
- Proper role modeling for employees and mentoring of managers and employees is provided in a timely structured manner
Qualifications for IT executive
- In-depth knowledge of all phases of IT system development lifecycle, including quality assurance and support
- Technical expertise with regard to network, storage, security, best practices
- Experience with entertainment CGI applications
- Ability to work collaboratively across groups and levels and communicate effectively with technical and non-technical people
- Competitive understanding of the game industry helpful
- In-depth knowledge of Windows 7, Windows 10, and Mac OS operating systems troubleshooting