IT Systems Administrator Job Description

IT Systems Administrator Job Description

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IT systems administrator provides support services such as data protection (backup and systems security), Active Directory, Group Policy management, DHCP, DNS, file and print services, and other server/network application services.

IT Systems Administrator Duties & Responsibilities

To write an effective IT systems administrator job description, begin by listing detailed duties, responsibilities and expectations. We have included IT systems administrator job description templates that you can modify and use.

Sample responsibilities for this position include:

Project management (Team lead.)
Provide direct supervision and evaluation of IS/TS staff
Ensure effectiveness and security of systems and applications
Maintain and improve a strong disaster recovery plan with appropriate redundancy and backup systems
Maintain accurate and current records for hardware inventory, software licensing, and network configuration
Manage all IT and third party software application support
Create, document, and enforce IT policies and procedures
Prepare and maintain procedural manuals and documentation for internal use
Provide excellent, friendly customer support
Collaborate regularly with department heads to ensure that all StoryCorps staff are fully supported

IT Systems Administrator Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for IT Systems Administrator

List any licenses or certifications required by the position: MCSA, MCSE, ITIL, SSH, RBAC, LDAP, MCP, CPR, DHCP, DNS

Education for IT Systems Administrator

Typically a job would require a certain level of education.

Employers hiring for the IT systems administrator job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Computer Science, Technical, Information Technology, Education, Information Systems, Administration, Engineering, Management, Communication, Networking

Skills for IT Systems Administrator

Desired skills for IT systems administrator include:

Active Directory
MS Office
Administration of Windows desktop
DNS
Server OS
Safeguards
DHCP
*nix operating systems
Principles
Information Security

Desired experience for IT systems administrator includes:

Manage technology helpdesk to ensure that IT problems are properly documented, handled efficiently, and reported accurately
Ensure that new hires are properly trained to use StoryCorps technology systems
Assist department staff with vendor relations
Develop and maintain budget for organization’s information systems
Report on systems, inventory, and other metrics as needed
Perform other duties to support IS/TS department/function as assigned

IT Systems Administrator Examples

1

IT Systems Administrator Job Description

Job Description Example
Our company is growing rapidly and is looking for an IT systems administrator. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for IT systems administrator
  • Work cross departmentally with all application users in the organization, inclusive of the Planners and Buyers, with a focus on key In-Season and Pre-Season processes such as monthly OTB, and future season planning
  • Maintain, execute and verify all metric loads such as sale, inventory, gross margin and markdown loads and scheduled batches have been updated accurately and timely into each functional planning area
  • Maintain and publish updates or changes to the application
  • Validation and user application testing (“UAT”) of all user templates and business process steps of new season set ups for forecasting and plans
  • Validation and UAT of any calculation changes or updates
  • Ability to execute and manipulate process steps to create and import plans
  • Administer Merchandise hierarchy and alternate hierarchy updates
  • Ensure data integrity for all application users by creating a variety of checks and balances within the application
  • Responsible for all aspects of operational security, including policy definition and implementation role based security
  • Monitor application users are set up and current (new vs
Qualifications for IT systems administrator
  • College degree, or high school diploma/equivalency plus at least 7 years of relevant professional experience
  • At least two years experience providing staff supervision and evaluation
  • Extensive experience with Mac OS X desktop clients
  • Solid experience with Mac OS X Server, Windows, or Unix administration
  • Experience in IT Architecture Design and Implementation
  • Experience managing technical projects, vendors, and external consultants
2

IT Systems Administrator Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of IT systems administrator. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for IT systems administrator
  • Report system issues to Planning application support group
  • Update business requirements, documentation, and project plans for enhancements
  • Support the administration of Merchandising application as needed
  • Utilize and maintain incident tracking software
  • Collaborate daily with globally distributed team members to troubleshoot and resolve incidents and service requests
  • Participate in the 24x7 support model around deployment, maintenance, monitoring, response, and capacity planning for business-critical systems and infrastructure
  • Identify and document procedures used to resolve incidents and also opportunities for automation
  • Cisco Switching, VLAN management, Cisco ASA 5510 Firewall Troubleshooting, policy and access rules maintenance
  • VMWare ESXi 5.x or higher
  • SAN, LUN, RAID, iSCSI
Qualifications for IT systems administrator
  • In depth knowledge of all or most of the technologies mentioned above
  • Availability for infrequent after-hours emergency maintenance
  • Ability to explain technical concepts in non-technical terms to staff and customers
  • Strong conflict negotiation, consensus-building, and collaborative skills
  • Ability to be flexible and adaptable in order to contribute to problem-solving activities within a growing, changing organization
  • Cultural competence and the ability to work successfully with diverse groups of people
3

IT Systems Administrator Job Description

Job Description Example
Our company is growing rapidly and is looking for an IT systems administrator. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for IT systems administrator
  • Server and Networking patching using IBM Big Fix or (similar related enterprise patching product) and windows updating services
  • Basic scripting using PowerShell and Command Prompt
  • Investigating and assisting to resolve all Security Incidents
  • Provides Desktop and End User Support to ensure accessibility of client tools and applications
  • Responsible for incident identification and resolution for level I issues
  • Provide emergency on-call support for region
  • Act as client advocate both internally with staff and externally with client vendors
  • Engages appropriate internal personnel and experts as applicable to meet client needs, manages/participates in communications flow between client and our staff
  • Manage client expectations, keep client informed as issues or projects progress, and forecast and anticipate client needs, future improvements, and projects
  • On-site and remote end user Desktop and Workstation technical support, including investigating user problems and identifying their source
Qualifications for IT systems administrator
  • Merchandise or Planning systems support experience preferred
  • Prior planning application experience required
  • Multi-task, prioritize, and exhibit sense of urgency when meeting deadlines
  • Self-starter, work autonomously and independently
  • Critical thinker who can spot issues, and trouble shoot with resourceful and creative solutions
  • Citrix XenApp 6.x - 7.x
4

IT Systems Administrator Job Description

Job Description Example
Our company is looking for an IT systems administrator. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for IT systems administrator
  • Install new/rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, in accordance with published standards and project requirements
  • Migration of users
  • Strength in email admin
  • Migration of website content
  • Understanding of web page administration
  • Sequel
  • Assist in setting the roadmap for roll out of functionality related to projects
  • Responsible for supporting all facets of server administration (logins, passwords, ) patching (anti-virus and OS patches) backups and restores at local site
  • Complete Daily, Weekly and Monthly checklists accurately and in a timely manner
  • Responsible for adds, moves and changes of all users of the local center
Qualifications for IT systems administrator
  • Exceptional team work being able to work under own initiative are highly desired
  • Private and Public Cloud networking
  • Must have experience working with VMware vSphere products
  • Positive approach toward customers
  • Preferred 5 years’ experience in working with Helpdesk/Desktop Support environment
  • Experience with MAC laptops in an enterprise computing environment preferred
5

IT Systems Administrator Job Description

Job Description Example
Our company is hiring for an IT systems administrator. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for IT systems administrator
  • Responsible for IT asset management, inventory and disposal in accordance with Sykes standards
  • Responsible for all site software compliance issues
  • Assist and act as remote hands and eyes while troubleshooting issues with remote engineers
  • Act as the facilities back-up for Power Infrastructure (Genset, UPS, HVAC)
  • Serve as the primary IT point of contact for the Site Director relative to site IT need, plans, issues
  • Linux systems administration, monitoring, performance analysis, capacity planning
  • Network administration, monitoring, performance analysis, capacity planning
  • Security, backup and recovery monitoring, planning and testing
  • Design and deployment of solutions for various project and operational needs
  • Configuration of hardware, peripherals, services, settings, directories, storage in accordance with standards and project/operational requirements
Qualifications for IT systems administrator
  • Must be extremely detail-oriented, well organized, and able to work in a fast-paced environment
  • This position does require flexibility with hours and overtime
  • An ability to manage and prioritize tasks along with strong organization and time management skills
  • Solid organizational and prioritizing skills
  • Outstanding customer service skills, excellent verbal and written communications skills
  • Effective Communication – Communicates well in both written and verbal mediums

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