Lead Manager Job Description
Lead Manager Duties & Responsibilities
To write an effective lead manager job description, begin by listing detailed duties, responsibilities and expectations. We have included lead manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Lead Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Lead Manager
List any licenses or certifications required by the position: PMP, ITIL, PMI, CPA, MBA, ISTQB, MS, CBAB, BLS, LEAN
Education for Lead Manager
Typically a job would require a certain level of education.
Employers hiring for the lead manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Education, Business, Computer Science, Engineering, Accounting, Marketing, Business/Administration, Technology, Management, Technical
Skills for Lead Manager
Desired skills for lead manager include:
Desired experience for lead manager includes:
Lead Manager Examples
Lead Manager Job Description
- Drive continuous improvement of policies, E2E process and procedures to delivering a consistent and reliable product to our customers through the use of data, trends and findings from root cause analysis
- Acts as primary customer contact for the duration of each project through commissioning
- Executes team leadership across the Project(s)
- Manages effective customer communications and organizational responsiveness to customer requirements
- Coordinates all risks and requirements of the project
- Provides periodic project updates (Program Status Report – Green/Yellow/Red) of current situation relating to contractual milestones and problem/high risk areas (e.g., technical, cost, and schedule)
- To be an integral member of the 4LM commercial team, providing proactive direction and recommendations on key commercial strategies and identifying and managing contractual risks and opportunities within the post contract phase
- Developing and maintaining positive and collaborative professional relationships with the customer
- Proactively manage the Contractual baseline to identify, manage and mitigate business and project risks through a close working relationship with project team members and with the customer, and to lead the preparation of, and responses to, key Contract communications with the customer
- Respond to and manage variations to the contract baseline including adherence to governance procedures, and to provide significant support to the negotiations for Major Contract Changes
- 8 or more years of software testing and/ or development background through extended quality assurance experience
- 5 or more years of management and/ or program management experience
- Proven experience managing at least 10 QA Testers
- Experience working in either a formal Waterfall SDLC environment and/ or agile environment
- Minimum 10 years of experience in Waterfall and Agile development methodologies
- OEngage with business and tech groups for the EFCP specifically related to AML and Fraud
Lead Manager Job Description
- Provide advice and recommendations to the projects under their remit and as directed by the Senior Commercial Manager on commercial issues, liabilities and opportunities
- Provide guidance on terms and conditions for the benefit of the broader project team and maintain awareness of best commercial practice
- Provide support to senior management and where required participate in commercial negotiations with customer, consortium partners and in conjunction with Procurement, sub-contractors and other 3rd parties
- May check work to ensure work sequences, procedures, methods, and deadlines have been met
- Report to the supervisor on status and progress of work and causes of work delays
- Answer questions of the supervisor on overall work operations and problems
- Leads the activities of Case Managers by assisting them in the work, answering more difficult or complex questions, providing guidance and training to new staff and reporting to management unusual or complicated case management issues
- May perform the duties of a Client Services Specialist including participant intakes, check-ins, breath analysis and drug screens, to provide backup when necessary
- Manages a participant caseload using principles of the “What Works” system
- Prepares written personalized programs for each participant to establish measurable criteria of expected behavior and accomplishments and a time frame for achieving specified goals
- Experience in defining and implementing testing processes and methodology
- OArticulate business data needs, gaps, impact across all areas and proposals to close gaps
- Ability to educate and inform end-users junior staff
- High degree of familiarity with fundamental networking/distributed computing environment concepts
- Identify key areas for automation
- Roll out an automation strategy and implement it
Lead Manager Job Description
- May orient participants upon arrival at facility to provide smooth assimilation into program including having them complete paperwork, take facility tours, or introduce to other participants
- Make entries into confidential participant files to provide the structure for case analysis and program planning and to provide documentation of program participation
- Participates in staff meetings by sharing observations and recommendations regarding the facility, participants and staff relations to identify and solve problems and function as a unified team
- Maintains confidentiality obtained through job duties regarding employees, vendors, participants, and outside agencies so that sensitive information is only given on a "need to know" basis
- Monitors participant compliance with alcohol and drug counseling when required
- Supports the creation of business unit reporting functionality to empower key GBS business decisions
- Reports on agreed site level performance metrics including efficiencies, confidence intervals, and other statistical metrics
- Provides monthly, quarterly and annual site performance reports to GBS management
- Designs, builds and maintains automated reporting and dashboards to track business performance metrics at site level
- Ensures quality of the data collected from site to ensure accuracy of metrics
- Hands on testing is a part of this position
- Significant post contract experience within major technically and contractually challenging programmes, being specifically able to demonstrate successful delivery
- Previous experience within a technology driven project environment
- Knowledge of how an organization attracts, recruits, retains, identifies and develops talent
- Must meet the basic health requirements of Kahi Mohala’s physical examination including TB skin test or
- Setup processes that will help to streamline the build pipeline
Lead Manager Job Description
- Provides business and technical expertise for the analytics process, tools, and applications at site level
- Consults with Global Lead on using business intelligence data for predictive analytics and facilitating implementation of new tools and data sets
- Collaborates with Global Business Planning leadership to develop demand and supply models for business planning activities
- Collaborates with other site Metrics Leads to share best practice and ensure consistency across reporting functionality
- Leading a team of experts to generate, organise and understand data and use this to define a proactive approach to customer help
- Using insight on emerging themes and trends globally, assessing their potential impact on the success of our content, and monitoring competitor activity
- Building a deep understanding of market benchmarks to provide ideas and concepts that support the next generation of help and support
- Collaborating with key stakeholders across the business to drive awareness of the power of content
- Working with alternative channels (such as social media) to build up links, ensuring that content is published externally outside of the corpus
- Manage monitoring activities to ensure deliverables are met by maintaining project metrics and status of deliverables
- Substance abuse or domestic violence certification or the ability to become certified preferred
- One year experience as a Case Manager or three years of work experience in a related field
- Demonstrated experience leading a group of employees
- Familiar with community corrections systems and current community corrections practices
- Have excellent knowledge and experience with biologics process development and GMP manufacturing support, including cell culture, protein capture and recovery, chromatographic purification, filtration, UF/DF, and drug product formulation
- Demonstrated leadership and capability for strategic analysis and issue resolution
Lead Manager Job Description
- Monitor quality of data in EDC along with RSMs, Data Management, GSMO Program Lead and Clinical Trial Team (CTT)
- Review completed Site Feasibility Questionnaires, Site Qualification Visit reports and maintains all tracking reports (SIV, IMV, RMV, COV) for GSMO Program Lead
- Develop monitoring tools for project to ensure consistency such as Protocol Specific Monitoring Plan and amendments, report guidelines, checklists, tool kits, Provide PSMP training and assist with GSMO orientation sessions as necessary
- Conduct/assist with RSM teleconferences and deliver training and information as required
- Collaborate with CTT and GSMO PL in review of study specific eCRFs, completion guidelines
- Maintain monitoring portion of study portal for RSMs
- Assists management in providing input into performance reviews and other personnel matters
- Assists Job Developers to verify residents' jobs to ensure residents' employment is suitable under established program plan
- Act as Lead Site Manager, resource for RSMs and mentor for new Lead Site Managers
- Contribute to process development, improvement and documents to drive consistency
- Bachelor’s degree in an analytical field such as Statistics or Data Science
- 5+ years of experience in a shared service / professional services analytics based role
- Experience using various data visualization tools or packages
- Make sound business decisions to deliver customer satisfaction and promote team environment
- Leading in-house, outsourced, and medical affairs ph I-IV oncology trials
- How to perform statistical tables review in accordance with SAP and CSR from DM perspective