Learning Management System Administrator Job Description
Learning Management System Administrator Duties & Responsibilities
To write an effective learning management system administrator job description, begin by listing detailed duties, responsibilities and expectations. We have included learning management system administrator job description templates that you can modify and use.
Sample responsibilities for this position include:
Learning Management System Administrator Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Learning Management System Administrator
List any licenses or certifications required by the position: LMS, SL, ILT, OJT, HR, SHRM, SSL, CSR, VNA, L+M
Education for Learning Management System Administrator
Typically a job would require a certain level of education.
Employers hiring for the learning management system administrator job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Education, Computer Science, Design, Human Resources, Management, Technology, Business, Instructional Technology, Information Technology, Associates
Skills for Learning Management System Administrator
Desired skills for learning management system administrator include:
Desired experience for learning management system administrator includes:
Learning Management System Administrator Examples
Learning Management System Administrator Job Description
- Supports business owners who create course content by collaborating with them to create and execute processes for organizing/retrieving, backing up, securing, and incorporating online course content into training activities
- Creates Training Activities including scheduled instructor-led classes
- Uploads Training Content (SCORM Files) to the LMS
- Creates training schedules and calendars
- Manages Training Curricula for multiple departments
- Prepares reports of training performance for individual departments companywide
- Manages interfaces to Acorda’s HR Data Repository and DocCompliance (Document Management System.)
- Serves as the LMS (Learning Management System) Super User
- Provides customer support to all LMS users as needed for functional issues
- Maintains liaison with the LMS supplier for product issue escalation, product enhancement requests, and product news such as upcoming release features and schedule
- Managing and developing the protocols for all online courses to include curricula, learning plans, assets
- Managing the community areas (such as Lowe’s, Best Buy, ), within the LMS including appearance, tabs, and settings and accessibility
- Create, configure and modify database objects, parameters and storage parameters as assigned
- Monitor and tune learning management system to enhance performance
- Troubleshoot learning management system problems, identify issues and recommend solutions
- Migrate database objects and programs between environments
Learning Management System Administrator Job Description
- Course Administration-Create courses, enter events/sessions, complete courses and ensure participant’s attendance status is complete within 48 hrs
- User Management-Troubleshooting access to the site and courses
- Works with team to manage and maintain SaaS Performance and Learning Management software systems
- Supports vendor led application software implementations and upgrades
- Assists in evaluating and identifying ways to automate, streamline, and improve day-to-day maintenance and administrative practice
- Installs or coordinates installation of application patches and releases on, test and production systems
- Assists in ensuring adherence to Service Level Agreements regarding application availability
- Serves as central point of contact and as a liaison application vendors regarding installations, server maintenance, licensing and upgrade issues
- May serve as key resource in troubleshooting system problems, taking ownership of problems to resolution
- Effectively manages communication between end users, vendors, and IT to solve problems quickly
- Knowledge of Cornerstone integration points (Webex)
- A Bachelor’s degree in Business, Information Systems or other related field, minimum of 5 years of experience with LMS management
- Develop and maintain cooperative working relationships in and outside of department
- Education equivalent to Associate’s Degree with 1 year of previous teaching or LMS experience, or the equivalent in related work experience
- Demonstrates knowledge of Quality Assurance and Continuous Quality Improvement practices
- Must possess excellent customer service skills and the ability to effectively communicate with individuals by phone, e-mail or in person
Learning Management System Administrator Job Description
- Exhibits strong business process understanding and consults to improve leveraging of system capabilities
- Assists with HR Technology projects by providing business process and data analysis support
- May provide project management support for smaller projects
- Produces system documentation and maintains course catalogs
- Oversee the daily administration of the LMS and its users
- Partner with leadership and other system administrators to configure, maintain, manage, and operate the LMS to reflect and communicate our business processes and events
- Maintain system security roles and supporting content (e.g., profiles, forms, templates, settings, notifications)
- Partner with colleagues and third-party vendors for system maintenance and integrations of solutions
- Work with third-party providers to keep up to date on quarterly release system specifications, manage system changes, identify impacts to system, and communicate updates to impacted stakeholders
- Create and update system processes, procedures, and support documentation for each impacting release
- Must possess excellent problem-solving skills to help maximize the benefit of business goals
- Proficiency in MS Word, Excel, PowerPoint, Outlook and Articulite e-learning software
- Must possess the ability to work a flexible work schedule during special projects (including nights, weekends and holidays)
- Strong editorial skills, including scheduling and tracking deliverable
- Exceptionally detail-oriented and organized
- Highly technology literate
Learning Management System Administrator Job Description
- Troubleshoot and resolve problems related to upgrades, releases, fixes, and enhancements
- Provide end user support to ensure adoption and ease of use
- Function as the point of contact for any escalation issues
- Maintain project task workbook and status updates
- Manage data integrity issues and communicate planned system downtimes or issues
- Serve as a liaison between DU, IT, and the business user community to provide system support, analysis, and leverage technology solutions to meet the needs of the business
- Assist DU, HR, IT, and the business user community with technical and process related issues
- Provide positive business relations and represent DU in the most favorable manner possible
- Voluntary Provider clean up impact to the whole CHSLI system
- Enterprise LMS restructuring both internally facing (i.e., on Healthstream classes, courses, student groups, etc) and externally facing (i.e., hierarchy of CHSLI, how the LMS system is managed, governance of learning, etc)
- Proven ability to collaborate and build relationships with internal stakeholders
- Ability to solve problems, make decisions and take action
- Knowledge of Internet language helpful ( HTML, CSS, and Javascript)
- Basic concepts, principles and practices of systems administration
- Basic application and web technologies
- Basic architecture of assigned systems
Learning Management System Administrator Job Description
- Create hospital/site specific course curriculums by working with SME's and all stakeholders within specific sites in order to meet audit requirements
- Work with OD team to establish LMS learning governance in order to positively impact CHSLI compliance scores
- Evaluation, research, and maintenance of all product enhancements, product releases, and upgrades (internal - Healthstream)
- Familiarity with audit requirements in order to support LMS coordinators across business
- Gather data and consult with program managers to translate business objectives into LMS requirements
- Create email templates, reports, dashboards, and rule-based workflows
- Evaluate and execute against system upgrades
- Manage the day to day data processes in Saba Cloud
- Create technical requirements for LMS customization and integrations
- Identify methods to improve productivity and growth via use of the system
- Installing, maintaining, and upgrading application software
- Identifying, troubleshooting, and escalating application problems
- Writing SQL/SQR and/or PeopleSoft Queries desirable
- HR systems administration experience desirable
- Professional behavior and attitude a must
- Ability to interact and work well with associates at all levels