Management, Account Management Job Description
Management, Account Management Duties & Responsibilities
To write an effective management, account management job description, begin by listing detailed duties, responsibilities and expectations. We have included management, account management job description templates that you can modify and use.
Sample responsibilities for this position include:
Management, Account Management Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Management, Account Management
List any licenses or certifications required by the position: PMP, ITIL, CCNA, VCP, CISSP, CFA, V3, PRINCE2, CEBS, APICS
Education for Management, Account Management
Typically a job would require a certain level of education.
Employers hiring for the management, account management job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Business, Management, Marketing, Business/Administration, Finance, Education, Health, MBA, Economics, Nursing
Skills for Management, Account Management
Desired skills for management, account management include:
Desired experience for management, account management includes:
Management, Account Management Examples
Management, Account Management Job Description
- Support account management team across numerous departments including marketing, finance, and public relations to deliver on internal and external tasks
- Conduct research on utility industry and current partnerships on a number of topics
- Assist National Account Managers with meeting materials as needed
- Support with STR’s
- Product research- track down item numbers, price, UPC’s
- Mask Monitoring support
- Quarterly return policy audits internal and external
- Manage small accounts that hit our annual minimum under supervision
- Mentor existing team
- Senior level support for Brand and MLR engagement
- Bachelor’s Degree + minimum of three years sales-oriented or media experience
- Drive ideation and strategy
- Able to reach out and build relationships with other teams across the organization
- Collaborate with Sales and/ or Customers to understand, assess and document solution requirements
- Monitor account processes performance -i.e
- Engage the local global account teams (Sales, Customer Support Managers, local AOM, ) to manage escalations and customer support maximization
Management, Account Management Job Description
- Negotiate and re-negotiates contractual terms with partners as required
- Develop a trusted advisor relationship acting as a consultant and a strategist
- Forecast and track key account metrics and Sales Pipeline
- Identify and grow opportunities within territory and collaborate with sales teams to ensure portfolio growth
- Build and maintain relationships with internal colleagues and external retirement advisors to ensure excellent client service in overall plan administration
- Partner with our internal and external sales teams to build relationships with retirement advisors
- Direct daily team activities to complete assigned functions
- Review, coordinate and manage the plan administration of plans maintained by retirement advisors
- Serve as a subject matter expert for account managers regarding assigned functions and recordkeeping/workflow systems
- Assist in the resolution for escalated issues, client or advisor complaints and processing errors
- Ability to work in a high pressure environment and with all levels of management
- Proven ability to interpret, translate, and communicate financial concepts both verbally and in writing
- Ethical, collaborative, organized, flexible, self-starter, accountable, humble
- Familiarity with industry data systems a plus
- Minimum of 5-7 years’ experience in sales, account management or client facing environment required
- Must be able to handle multiple priorities and work with multiple accounts
Management, Account Management Job Description
- Ensure that client requests for services are communicated to Sales and Finance as needed
- Ensure client remits payment for services as dictated by service agreements and conduct periodic invoice audits for fee accuracy
- Account Executives have a strong dotted line to the AVP Account Management, the role is expected to have direct reports in the next 1-2 years
- Develop and maintain relationships with key client contacts (Executives and C Suite level) that fosters an environment to drive client performance and minimize attrition
- Oversee client and practice level performance reviews (clinical and financial) conducted by the account managers
- Help achieve department scorecard goals including client satisfaction, revenue and performance metrics
- Direct a team of account managers in the performance of the prescribed segment model for servicing their respective clients
- Handle site administration and management including site set up & ongoing site maintenance
- Project manage consulting engagement for hotel and air sourcing
- Maintain project deliverables including the project plan, schedule, status reports, and any other documentation related to the management and administration of the project
- Advanced knowledge of Excel (VBA) would be beneficial
- We are looking for individuals with 10+ years of experience selling IT and technology support services within the Intelligence Community and DHS
- Min 3-4 years working experience in key account management, handling accounts related to retail business
- Highly analytical and data driven though process
- Ability to work under pressure, with high energy and drive to achieve results
- Poses excellent negotiation skills
Management, Account Management Job Description
- Document complex issues and proposals in succinct and persuasive manner
- Deploy financial resources based on Category strategies and the Brand’s objectives
- Proactively identify competitive activity in account which may have major, long term impact on Brand and Corporate goals and strategies
- Monitor the sales activity of the team, tracking the results, and succinctly report them to senior management
- Conduct weekly forecast meetings
- Adhere to company expense and travel policy
- Deepen existing relationships and price capture by delivering a tailored value proposition to existing issuers
- Support relationship activities with Canadian intermediaries
- Identify and research possible rating prospects and market opportunities
- Monitor and track Canadian fixed income market activity
- Capable to think on both an operational and strategic level
- The ability to recognize and respond appropriately to different situations through the use of advanced communication strategies
- BA in Business, Marketing or related discipline
- The consistent ability to execute marketing plans which meet and exceed strategic goals of long term relationships with leading companies
- Experience with leading and negotiating multi-million dollar contracts
- Experience in business development, sales and business analysis a plus
Management, Account Management Job Description
- Coach sales skill development among the account management team through modeling, training, and one on one coaching
- Assist in the account planning process for all assigned accounts to ensure the account management team has a comprehensive understanding of their assigned accounts and is working strategically to grow share
- Manage and nurture relationships with brokers/agents/clients to facilitate lifetime relationships with members
- Support the customer acquisition and retention process which will involve direct interaction with prospects and customers
- Establish and maintain a current and prospective key account list for cross selling opportunities
- Research and synthesize information from reputable sources to report on corporate health and well-being trends
- Document / record information – Enter, transcribe, record, store, or maintain information in written or electronic form
- Process Information – Compile, categorize, calculate, tabulate, audit, or verify information or data
- Communicate results – Provide information by telephone, in written form, e-mail, or in person
- Provide support to organize and conduct employer/group interventions onsite, via e-mail, direct mail
- Experience with PCs and application software, such as MS Office
- Knowledge of the Mexican Hospitality and Distribution Landscape
- Ability to manage multiple priorities under time constraints
- Ability to grasp technical and complex concepts and explain to internal and external customers
- ASPPA designation or related coursework
- Experience serving as a liaison between our customers and our product team collaborating cross functionally