Manager, Communications Job Description
Manager, Communications Duties & Responsibilities
To write an effective manager, communications job description, begin by listing detailed duties, responsibilities and expectations. We have included manager, communications job description templates that you can modify and use.
Sample responsibilities for this position include:
Manager, Communications Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Manager, Communications
List any licenses or certifications required by the position: ITIL, PMP, CCNA, CCNP, CCVP, CCIE, II, IAT, CSR, APR
Education for Manager, Communications
Typically a job would require a certain level of education.
Employers hiring for the manager, communications job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Communications, Journalism, Marketing, Public Relations, English, Education, Business, Management, Communication, Graduate
Skills for Manager, Communications
Desired skills for manager, communications include:
Desired experience for manager, communications includes:
Manager, Communications Examples
Manager, Communications Job Description
- Manage website analytics and content strategy
- Manage implementation of email outreach and grow email list and open rates
- Develop and implement new online strategies and platforms, consistent with Breakthrough goals and industry best practices
- Manage Google AdWords grant
- Create and implement ad campaigns on Twitter and Facebook
- Create, develop, and implement external and internal communications programs that describe and promote the organization in an engaging, inspiring, and informative way across many channels
- Experience in delivering communications across all mediums, ability to adjust styles for different audiences
- Ability to work autonomously and prioritise work commitments against competing initiatives
- Understanding of Financial Services, and understanding of asset finance / leasing activities is desirable but not essential
- Up-to-date on developments and best practice in internal communications, with electronic/interactive technology experience
- Substantial knowledge of Associate Press Style
- Must have strong news and feature writing, grammar, editing and proofreading skills
- Demonstrated success cultivating and maintaining positive and productive press relationships, including media and journalist contacts, to generate maximum media coverage in print and electronic media
- Experience managing local, regional, national and international publicity efforts
- Proven ability to research and develop print and electronic media contacts as needed for a variety of projects
- Must be detail oriented, with strong organizational skills in order to manage a continuous workflow in a high volume, multi-tasking environment
Manager, Communications Job Description
- Set marketing objectives and key performance indicators for marketing initiatives
- Play a central role in mitigating and containing damaging issues by supporting Head of Communications and team in creating communications strategy documents, employee and media briefing materials and Q&As
- Develop professional communications materials/collateral, notably communication plans, corporate messaging, Q&A’s, pitch letters, executive speeches/presentations, client communications (when appropriate), press releases
- Work closely with HR to proactively identify and submit the firm for awards especially relating to diversity, employer of choice
- Write articles and newsletters, produce graphics and fact sheets
- Attend workshops, events, lectures, relating to the communications field
- Support communications objectives working directly with the communications director
- Initiate and propose innovative communications strategies that positively impact the growth objectives of the Toronto studio while building a strong studio culture
- Lead new communications process implementation and management
- Work directly with studio management team to establish strong flow of internal communications across the studio
- Proven ability as a strategic thinker and problem-solver
- 2 years of branding/marketing communications experience
- Bachelor's Degree in Communications, Journalism or English, Public Relations or Marketing or military experience
- At least 4 years of experience in consultation on internal communications needs for complex organizations/multi-faceted campaign development
- At least 4 years of experience in employee communications
- At least 4 years of experience translating business goals/results into meaningful messages for executives, managers, and associates
Manager, Communications Job Description
- Compiling e-bulletins (DotMailer) to deliver news, updates and activities to members
- Writing content for a number of websites, a quarterly magazine and a range of marketing collateral, ensuring that content is current, pertinent and easily accessible
- Supporting the membership services team with member retention, recruitment and activities including support at events
- Identify online opportunities, and develop and implement online strategies accordingly
- Overseeing the use of the company brand
- Directing the communication policy, media relations issues, and acting as the spokesperson for the company to external media outlets
- Directing, developing, implementing, and maintaining policies and programs to enhance public reputation of the organization and directing the dissemination of the organization's messages through various media
- Researching, writing, and editing communication documents
- Building and maintaining relationships with national, local, and trade reporters to ensure relevant coverage
- Brainstorm new, creative approaches to working closer with the influential members of our industry, and serve as a go-to resource to the rest of the marketing team
- Proficient with HTML and video production skills
- Ability to both take direction and self-start
- Positive attitude and enthusiasm required
- Fluency in English and strong cultural link with UK
- Creative, strategic, quick-thinking
- Sustained project strategy and management
Manager, Communications Job Description
- Curate and create high volume, low costs content that tells a compelling GED® program story via the social networks and digital channels
- Supports social media activities
- May conduct market or public opinion research to assess program outcomes
- Serves as the point of contact for internal and external communications
- Develop strategies to inform and engage employees about the Shared Services vision, values and strategic priorities
- Manage the engagement programme for the Head of Global Shared Services and Leadership Team so that employees feel they are visible and relatable via events and other activities
- Ensure messaging, timing and delivery of reporting and communications is consistent and in line with the leadership team’s strategic vision
- Manage an annual calendar of activities and reporting requirements
- Provide support to the business via effective communication of new and ongoing employee facing policies and activities – giving particular support to HR Communications
- Maintain existing and develop innovative new channels to communicate with and engage employees
- Excellent communication skills (written and verbal) with strong attention to detail
- Ability to work independently but also collaboratively with a variety of individuals at different levels and from different areas/functions
- Ability to manage and deliver on competing initiatives under tight timelines while staying resilient and positive under pressure
- Experience with multi-media strategies and managing vendor relationships with external agencies would be considered an asset
- Post graduate degree in Public Relations/Communications or related field would be an asset
- Possess a degree in a related discipline Marketing, Communications, Journalism
Manager, Communications Job Description
- Identify, leverage and integrate video, digital and other appropriate platforms that will increase the effectiveness and timeliness of communications
- Employ project management and client service skills to oversee development and distribution of communications, such as advertisements, videos, brochures, social media posts, blog posts, talking points and presentations to all internal clients and other stakeholders
- Develop media relations strategies to secure high-level placements in print, broadcast and online media
- Engage audiences across traditional and new social media
- Measure effectiveness of communications programs and create plans to improve results
- Other copy-writing, editing and projects as requested, including client letters, award submissions and industry directories
- Some travel (up to 20%) to other company offices and industry events
- Develop, manage and post content for internal and external publication
- Ensure all content is on-brand and consistent with Versum branding guidelines and tone for all channels
- Ensure all content is posted in accordance with set deadlines and required process
- Well proven editorial capabilities to oversee creative output from the team while seeking enhancement opportunities
- Lead a high quality team of communications professionals and foster an environment of ongoing employee development
- Build and foster strong working relationships with key partners including sales strategy, product, creative, legal and compliance
- University education, preferably in communications or business
- Outstanding writing and communications skills including proven ability to write to target and brand voice across multiple formats
- OAssist the Director of Communications in executing the corporate PR strategy