Manager, Security Operations Job Description

Manager, Security Operations Job Description

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Manager, security operations provides program security support including, but not limited to, physical security, communication security, personnel security, operational security, access control, fielding of daily security request/issues, investigations, information system security, security training, classification management and document control.

Manager, Security Operations Duties & Responsibilities

To write an effective manager, security operations job description, begin by listing detailed duties, responsibilities and expectations. We have included manager, security operations job description templates that you can modify and use.

Sample responsibilities for this position include:

Capable of developing security plans for all jewel events
Direct and oversee performance of risk assessments and network vulnerability assessments
Direct and oversee performance of application assessments to include both application risk and technical vulnerability assessments
Manage the information security risk identification, mitigation, acceptance, monitoring and reporting processes
Perform evaluations of malicious software through basic malware research (sandboxing, keywords, and basic reverse engineering) to gather indicators of compromise and share those with internal trusted external security teams and groups
Manage a 24/7/365 team of specialists and analysts
Trains and develops the team to identify risk by monitoring, collecting, organizing and analyzing security reviews, risk assessments, Global incidents and trends
Be a subject matter expert in all GSOC functions and Global Security issues
Develops presentations, drafts correspondence and creates concise written narratives including analysis and summary level findings of information gathered through research
Evaluates the systems, training programs, policies and procedures to maximize the department’s effectiveness in mitigating future risk and identifies opportunities for improved efficiency

Manager, Security Operations Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Manager, Security Operations

List any licenses or certifications required by the position: CISSP, CISM, ITIL, CISA, CIPP, ISC, GIAC, SANS, CCSP, EMT

Education for Manager, Security Operations

Typically a job would require a certain level of education.

Employers hiring for the manager, security operations job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Military, Criminal Justice, Computer Science, Law Enforcement, Business/Administration, Engineering, Business, Information Security, Management, Education

Skills for Manager, Security Operations

Desired skills for manager, security operations include:

Physical security
Facility management as it pertains to security and access control
Prior law enforcement agency
Role and function of Corporate Security at the Home Depot
Similar major company
Linux
Security practices
Applications
Azure
HIPAA

Desired experience for manager, security operations includes:

Works closely with global authorities to manage the Travel Safety Program
Partner with various department leaders to lead enterprise wide safety initiatives
Develop and manage crisis response and risk mitigation policies and procedures
Manage access control systems for corporate campus, satellite offices, and flagships
Manage department budget including line item budget and forecasting
Manage the weather analytics program

Manager, Security Operations Examples

1

Manager, Security Operations Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of manager, security operations. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for manager, security operations
  • Identify, prioritize, structure, and lead multiple projects or major project work-streams related to Enterprise Information Security strategies, priorities, and special initiatives
  • Manage cross-functional and detailed project plans and represent the Enterprise Product team in all strategic planning recommendations and approvals
  • Work with limited direction, usually within a complex and often ambiguous environment, to drive rigorous, fact-based recommendations to cross-organizational leadership
  • Facilitate/lead the development of meaningful internal operational benchmarks that can be owned by Information Security & Compliance team
  • Gather and analyze data in order to report weekly & monthly results for key initiatives and ad-hoc requests
  • Develop strong collaborative relationships with cross-organizational leadership in order to assess and meet the needs of the business
  • Build and maintain strategic planning partnerships with all applicable business units
  • Manage and develop the team, including hiring, retention, performance management, mentoring, and skill development
  • Build and lead one of the core security teams
  • Lead by example and demonstrate technical knowledge strong leadership skills to lead this critical function in a dynamic and fast paced organization
Qualifications for manager, security operations
  • Previous experience in crisis management and travel safety is highly desired
  • 3-5 years in background investigations and security industry
  • Technical ability in being able to read data from specifications that will help with the identification of potentially affected technical teams
  • 5-10 years working on an Operations team managing multiple systems
  • Experience deploying complex software to distributed systems
  • 2-5 years in an Operations leadership role
2

Manager, Security Operations Job Description

Job Description Example
Our growing company is looking to fill the role of manager, security operations. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for manager, security operations
  • Handling escalations from Level 2 / facing off to our senior client stakeholders
  • Own operational excellence, service improvements -- meet annual efficiency goals
  • Handle incident communications when management escalations are required
  • Manage escalations, incidents and oversee incident management
  • Ensure timely response to client questions on supported services
  • Gather service metric data and report to stakeholders on a monthly basis
  • Identify opportunities and oversee the implementation for automation
  • Ensure the team follows our Operating Principles
  • On call escalations may be required
  • Lead a team of approximately 5 security leads and 40 agents across a multi-shift operation seven days a week
Qualifications for manager, security operations
  • Analytical and strong computer experience (MS Office Suite)
  • Sec+, CISSP, CCSP, CISM, or AWS certifications are desired
  • Bachelor’s degree in a related field (such as information technology or security) or equivalent experience
  • Knowledge of cyber security regulations, guidance and policies (e.g., PCI, NIST, SOX)
  • Knowledge of security threats, vulnerabilities, exploits, and various attack vectors
  • Knowledge of security operations, incident response, enterprise log management
3

Manager, Security Operations Job Description

Job Description Example
Our innovative and growing company is hiring for a manager, security operations. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for manager, security operations
  • Identify new trends in appropriate technical areas and understand the options available on those spaces
  • Participate and lead certain activities sanctioned by the Security and Privacy Committee, with third party security auditors and consultants in executing the annual risk assessment exercises, SOC 2, Type II assessments and other security testing and audits
  • Propagate security awareness among employees
  • Recommends purchase and ensures timely renewal of all necessary hardware and software licenses and support
  • Compile, create and publish reports for availability, security and other metrics important and relevant for IT security and operations management
  • Manage the process of gathering, analyzing and assessing the current and future threat landscape, providing the IT leadership and CSO with a realistic overview of risks and threats in the enterprise environment
  • Manage a staff of information security engineers, administrators, and specialists
  • Creates a positive atmosphere to encourage teammate growth and development
  • Collaborate with the Vice President of I.T
  • Perform regular performance reviews provide input to matrixed direct report performance reviews
Qualifications for manager, security operations
  • Experience in Security Operations in Afghanistan or Iraq
  • Prior capture management experience a plus
  • Related work experience with exposure to Information Security & Compliance industry
  • Expert on executive deck creation, delivery, and meeting planning logistics
  • Will make hiring and firing decisions, make recommendations for advancement and promotions
  • Must have excellent written and verbal communication skills and the ability to explain technical concepts to technical or non-technical personnel
4

Manager, Security Operations Job Description

Job Description Example
Our company is searching for experienced candidates for the position of manager, security operations. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for manager, security operations
  • Assist in implementation of new tools and applications and processes
  • Ensures 24/7 response to security incidents
  • Drives continuous improvement efforts
  • Facilitates the definition and approval of service descriptions, service-level agreements (SLAs), and operational-level agreements (OLAs) for the services owned
  • Reviews key metrics and reports to assess and enhance overall service performance
  • Tracks, reports and completes follow-up actions on comprehensive Safety and Security Management Plans
  • Manages investigations into incidents, including criminal activities and violations of safety standards
  • Establishing daily operations, regular communications, resource planning, providing guidance, relaying leadership expectations, and leading team activities and projects
  • Providing communications across the organization, interfacing with senior leadership through resolution of security incidents, driving security best practices, and representing the Security Operations Center (SOC) team with external customers and partners
  • Partnering with peers on other teams to ensure a consistent customer experience, conveying a positive and professional demeanor, and being a positive catalyst for leading change
Qualifications for manager, security operations
  • Technical undergraduate degree or equivalent experience required
  • Specific Security, ITIL and/or Six Sigma certification preferred
  • Experience in managing a contract Security Officer program
  • Business Continuity Program management experience
  • Corporate Security investigations experience
  • Business-level computer literacy using Microsoft Office programs such as Word, Powerpoint and Excel
5

Manager, Security Operations Job Description

Job Description Example
Our company is growing rapidly and is hiring for a manager, security operations. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for manager, security operations
  • Be a leader in the expansion and growth of security operation services and drive integration of new products and services
  • Work with internal teams in the development of a comprehensive set of operational security policies and standards designed to permit the organization to achieve its business objectives while effectively managing our security and compliance requirements of meeting PCI and SOX goals
  • Coordinates with the Continuous Response Manager to ensure project work is coordinated to Analysts
  • Create and maintain program metrics
  • Creation of regional policies and procedures with Business Unit context, contributions and oversight for global policy
  • Ensure all incidents are managed appropriately and per policy and procedure
  • Effectively communicate threats and incident details to senior technology and business unit leadership
  • Maintain communication and alignment with other regional SOCs and the Incident Response Team
  • Define and enforce operational service level agreements for critical activities
  • Ensure timely and accurate incident documentation from all SOC personnel
Qualifications for manager, security operations
  • Sound knowledge of best security practice, procedure, and technology is required
  • Previous work experience in the European security sector essential
  • Must be willing to work from The Ark, London, UK
  • Must be available 24 hours a day, 7 days a week to respond to SCM-related crises/emergencies
  • Input into the design, architecture and deployment of Security Operations strategy to deliver technical prevention, detection and corrective controls to the business and its customers
  • Accountable for SOC Event and Incident Management

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