Manager, Vendor Manager Job Description
Manager, Vendor Manager Duties & Responsibilities
To write an effective manager, vendor manager job description, begin by listing detailed duties, responsibilities and expectations. We have included manager, vendor manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Manager, Vendor Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Manager, Vendor Manager
List any licenses or certifications required by the position: HA, ITIL, PMP, OEM, ASE, MECP, LEED, BOMA, VMO, COPC
Education for Manager, Vendor Manager
Typically a job would require a certain level of education.
Employers hiring for the manager, vendor manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Business, Engineering, Finance, Management, Education, MBA, Marketing, Business/Administration, Accounting, Technical
Skills for Manager, Vendor Manager
Desired skills for manager, vendor manager include:
Desired experience for manager, vendor manager includes:
Manager, Vendor Manager Examples
Manager, Vendor Manager Job Description
- You will be provided with a rare learning opportunity within an experienced team, working on high end technology and solutions
- You will be working on market leading software for the telecommunications industry
- Actively contribute to vendor cost planning and budgeting process
- Continuously seek information to improve the customer experience
- The performance of your product category determines your success
- Develop internal processes for the business on to how engage the temporary services vendors based in North America
- Implement vendor management governance, including dispute/issue resolution and escalation management
- Monitors day-to-day vendor operations and performance against service-level agreements (SLAs) and key performance indicators (KPIs), examines measured results for problem determination and root cause analysis, and works with the vendors on continuous improvement
- Build relationships with the external vendors to support our hiring objectives
- Partner with the corporate and BU leadership teams and Strategic Sourcing to identify and drive overall vendor cost optimization activities and/or outsourcing opportunities
- Display a professional mature approach when interacting with others
- Proven success in managing Outsource Partnerships, preferably in multi-site locations
- Strong aptitude for strategic thinking and planning
- Experienced project management ability
- Monitoring the tracking of service credits &/or penalties against vendor performance in accordance with contract commitments, and review negotiated rates and volume thresholds against aggregated spend, invoice charges, and financial commitments
- Work with vendor and/or business partners, as appropriate, to validate data and provide consolidated financial reports for business leaders as required
Manager, Vendor Manager Job Description
- Manage EDI compliance issues through working with suppliers and IT department to improve/fix any issues
- Manage Customer Service team while working directly with suppliers to confirm special orders while updating systems regarding special orders
- Develop key reports and metrics to help vendors understand, and gain insight from, their performance
- Conduct regular reviews with vendors to deep dive on their performance and gain their feedback
- Work with internal stakeholders to give vendors a voice back into product features and operations
- Management of full life-cycle sourcing activities from spend analysis, classification of spend into categories, internal processes and user requirements analysis, savings opportunity identification, development of sourcing strategies, sourcing strategy implementation including supplier evaluation & qualification, manage sourcing events and contract negotiations, supplier selection, contracts award and negotiations to Supplier Relationship Management
- Assist Strategic Sourcing to surpass customer satisfaction and internal and external SLAs and provide growth and return to company stakeholders
- Management of Subcontractor COI's, W-9's, NDA's, MSA's, Info sheets, rates, and other pertinant documents
- Execute performance measurements on subcontractors to ensure best business practices
- Maintain the integritly and security of Subcontractor database and other tools
- Technical troubleshooting skills (both break/fix assessment research coordination)
- Experience with project management, ideally with managing vendor launches or initiatives a plus
- 3-5 years of experience in vendor management with a thorough understanding of contract management
- Contribute or lead vendor related operational activities
- Monitoring the tracking of service credits &/or penalties against vendor performance in accordance with contract commitments
- Solid understanding of different vendor engagement models (managed service, staff augmentation, third party administrator, ) and the nuances associated with each
Manager, Vendor Manager Job Description
- Address and resolve escalations directly with the vendor
- On an ongoing basis, implements and oversees tactical operating plans, processes, standards and expectations
- Interfaces with key vendors on an ongoing basis to ensure that they are hitting Service Level Agreements (SLAs)
- On an ongoing basis, manages and oversees activities with business process vendors commuter vendors
- Assists with and participates in vendor contract negotiations to obtain the best service level possible
- Develops reports as a means of communication with both vendors and upper management
- Provides support and handles escalated customer and client issues via customer relationship management systems
- Manages and carries out the personnel actions for the vendor management team, which includes but is not limited to hiring and scheduling employees
- Develop and lead the strategy and selection expansion plans for upholstery Furniture category
- Drive overall improvements to the Furniture experience
- Perishable food industry experience
- Proven track record of taking ownership and delivering result
- MBA or equivalent degree/experience
- 6+ years of professional experience, ideally in an online, retail, fashion or consulting environment
- Prior experience with the vendor contract process and general legal terms
- 2+ years of vendor management or inventory planning experience
Manager, Vendor Manager Job Description
- Drive and achieve revenue goal by planning marketing strategies and tactics follow up analysis to measure effectiveness
- Develop and execute the marketing business plan
- Design and execute on marketing programs to the internal sales channel
- Coordinate dialogue amongst and schedule appropriate meetings with all internal business owners impacted by critical vendor relationship
- Organize periodic meetings between internal business owners and vendors
- Conduct onsite visits and prepare summary of observations
- Ensure all contracts (Addenda or Statements of Work, for example) that become part of the Master Agreement are fully reviewed and receive appropriate signatures
- Obtain Service Level Agreements (SLA) from vendors and ensure they are appropriately reviewed by internal stakeholders
- If an SLA is missed, ensure credit to the Bank is received
- Take ownership of issue escalation and issue resolution through root cause analysis and preventative actions
- Prior experience working with MDM or FITS preferred
- Manage multiple strategic vendor relationships spanning across different service areas, and varying in complexity as assigned
- Facilitate management of enterprise vendor(s) as assigned
- Works closely and effectively with assigned business partners to ensure their requirements are met
- Accountable for the quality of advice and support provided to the business and achievement of the lines of business overall objectives in relation to the vendor
- Manages portfolio of vendors (includes enterprise vendors as assigned) with moderate to high regulatory requirements
Manager, Vendor Manager Job Description
- Payroll vendor selection, including coordination and support of cross functional teams such as HR and Accounting
- Work with Regional Sales Manager (RSM), Regional Manager (RM) and Marketing Manager to establish initial program roll-out, preparation of program materials, training tools and sales presentations
- Manage the vendor risk assessment process conducted to identify risks presented
- Implementing appropriate governance across key vendor relationships with key vendors to deliver value-added, competitive solutions, which enable business to meet their objectives
- Develop and maintain (OEM) manufacturer relationships
- Develop and manage competitive pricing/promotion strategies
- Develop appropriate product positioning
- Identify customer segments for category growth
- Increase repurchase rates among existing customers
- Achieve product mix objectives
- An entrepreneurial way of thinking and a strong hands-on, results driven mentality
- Managing relationships with publishing partners
- Coordinating with publishing partners to ensure the timely delivery of digital assets as quickly and efficiently as possible
- Building internal and external metric reports that drive new selection
- Coordinating with accounts payable and vendor payments to ensure agreement terms are executed accurately and on time
- Working with internal and external partners to resolve merchandising and content receipt issues