Network Controller Job Description
Network Controller Duties & Responsibilities
To write an effective network controller job description, begin by listing detailed duties, responsibilities and expectations. We have included network controller job description templates that you can modify and use.
Sample responsibilities for this position include:
Network Controller Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Network Controller
List any licenses or certifications required by the position: IAT, CE
Education for Network Controller
Typically a job would require a certain level of education.
Employers hiring for the network controller job most commonly would prefer for their future employee to have a relevant degree such as High School and Bachelor's Degree in Technical, Associates, Engineering, Computer Science, Education, Video, Voice, Networking, Accounting, Communication
Skills for Network Controller
Desired skills for network controller include:
Desired experience for network controller includes:
Network Controller Examples
Network Controller Job Description
- Create, maintain and update operational documents to include procedures, trouble tickets, metrics, signal flow diagrams, cable logs, rack elevation drawings and reports
- Meet and/or exceed the requirements specified in Service Level Agreements (SLAs)
- Ensure the successful implementation, integration, monitoring, management, suspension and termination of services as required
- Performs all tasks and duties required to successfully capture and facilitate the reporting processes for internal and external interfaces per defined standards
- Provides Level-I and/or Level II network support and escalates to obtain additional Level-III support when required
- Must detect anomalies
- Must be an independent problem solver, making fact-based decisions
- Manage events using established procedures with the goal of meeting or exceeding all Service Level Agreements (SLA)
- The NOC operator is responsible for monitoring all satellite, ground and terrestrial network elements to assure mission critical traffic and customer connections are operational with minimal degradation or outages as specified in Service Level Agreements (SLA) documents
- Developing and maintaining software code and integrating software into a fully functional safety critical control system
- Being able to build high performance teams of professionals
- At least 3 years experience in satellite communications, RF engineering or teleport operations
- Good understanding of satellite communications involving broadcast video and occasional use services
- Self motivated team player with good organizational and time management skills that is able to work unsupervised in a (24x7x365) multi-cultural, international shift environment under severe pressure and stress
- Three (3) or more years of technical support experience in telecommunication or computer networking required
- Good understanding of satellite communication and IP Networking
Network Controller Job Description
- Deploy and maintain processes and tools supporting the software development environments
- Troubleshoot basic software and computer networking issues
- Perform System & Network Administration tasks such as user account maintenance, security audits
- Check, validate and review all tickets that are work in progress within all operations teams within the NOC
- Reassign tickets to appropriate queue’s and colleagues
- Assign tickets to appropriate technician and ensure correct focus is being applied in conjunction with KPI’s and SLA’s
- Monitor the ticket queues on a daily basis
- Be responsible for generating a daily report on the status of tickets and sharing with team leaders
- Notify the team leader and operations manager when tickets have failed the SLA
- Coordinate with other lines of service before transferring tickets or accepting tickets from other queues
- Must be customer oriented and possess excellent interpersonal skills
- Ability to work well in a (24/7/365) multi-cultural and international shift environment
- Independent problem solver and strong team player capable of making solid fact-based decisions under pressure
- Excellent written and verbal communications in English is necessary (Spanish, French or Arabic languages are a plus)
- Knowledge of Network Management Systems (WhatsUp Gold, NetCool, Nagios, MRTG, MaxView, Crystal, Evertz or Monics) is a plus
- HS diploma and some college
Network Controller Job Description
- Follow Service Desk procedures for assigning and tracking tickets
- Examine ticket audit trail
- Monitor and report the condition of ticket queues as identified by management for tickets which could fail service level agreements (SLA)
- Good Mathematical skills, Problem solving skills and the ability to communicate with a number of stakeholders
- May be required to troubleshoot issues utilizing established procedures
- This is a rotating shift position and must be available for a rotating shift
- Conduct network outage monitoring on Tier 0, 1, 2 networks and alert parties responsible for troubleshooting, gathering updates, and producing reports for situational awareness of network status
- Conduct bandwidth utilization, packet loss, link connectivity and STIG analysis when requested by military personnel
- Provide recommendations for Quality-of- Service (QoS) and load balancing
- Ensure financial success for the hospital according to the budget including cash collections, net revenue and total expenses per day goals
- Issue appropriate notifications to other internal groups customers
- Capability to work autonomously self-starter and self-motivated
- 3 or more years of CANoe /Vector tool /CAN bus signal/message development experience
- Experience or background in the development of vehicle electronic architectures
- Experience using tools such as CANalyzer and CANoe
- Experience with CAN, CAN-FD, and LIN
Network Controller Job Description
- Coordinates and controls the facility’s cash and investment management activities
- Provides timely and accurate reporting to leadership team which would include labor reporting
- Provides advice and assistance to department heads and managers in analyzing and interpreting financial data and reports and in presenting that information to their departments
- Defines and communicates new/revised position responsibilities and/or reporting relationships and determines necessary staffing changes
- Ensures that accurate information is provided on a timely basis and assists, as needed, in facilitating the efficient conduct of external audits, examinations and related financial projects
- Ensures that a monthly time schedule is established for the processing of computer reports necessary for the preparation of monthly financial statements
- Consistently develops a detailed plan of action prior to implementation of a new procedure
- Ensures financial success for the hospital according to the budget including cash collections, net revenue and total expenses per day goals
- Regularly examines alternative methods of providing required accounting services in order to reduce departmental operating costs
- Consistently demonstrates the ability to establish appropriate departmental priorities
- Being able to build bridges and create support for improvements
- C and/or CAPL software development experience
- Ethernet, CAN FD, and LIN experience
- Familiarity with Symtavision network analysis tools
- Bachelor's degree in a relevant technical discipline with 2 years of overall related experience
- Bachelor's degree in a relevant technical discipline plus 2 years of related experience
Network Controller Job Description
- Demonstrates effectiveness in pulling together all the necessary information needed to compare revenue and expenses and determine the facility’s actual financial position
- Effectively maintains all required records for the department
- Monitors the implementation of checks and balances which continually evaluate accounting practices, reporting procedures and record keeping
- Individual will be responsible for overall network engineering support for customer programs including planning, designing, and evaluating various components of the DISA Enterprise Network
- Individual will solve routine technical problems following established procedures and policies
- Individual will work directly with Engineering team to provide specifications for network architecture, evaluating and recommending new technologies to enhance current capabilities, and performing needs assessments
- Monitor inter- agency communication networks
- Triage and troubleshoot system conditions and alarms
- Escalate incidents as required
- Log and maintain work activity and history
- C/C++ software development and testing using Linux-based OS environments
- Experience with Microsoft Windows Desktop/Server or Linux Operating Systems, networking protocols, storage system design, administration and VMware virtualization Software development for safety critical control system
- Some background in real-time control system development and test, especially as related to manned, liquid-fueled rocket launch control systems
- Experience with software development, including authoring of test procedures, for safety critical, fault tolerant systems
- Applicant will need ability to analyze allocated requirements and generate detailed software consistent with existing requirements and designs
- Competency with arranging and participating in peer reviews will be necessary