Onboarding Analyst Job Description
Onboarding Analyst Duties & Responsibilities
To write an effective onboarding analyst job description, begin by listing detailed duties, responsibilities and expectations. We have included onboarding analyst job description templates that you can modify and use.
Sample responsibilities for this position include:
Onboarding Analyst Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Onboarding Analyst
List any licenses or certifications required by the position: CAMS, KYC, AML, FPI, CFA, CSC, FIX, ACAMS, DDP, SCRUM
Education for Onboarding Analyst
Typically a job would require a certain level of education.
Employers hiring for the onboarding analyst job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Business, Finance, Education, Graduate, Economics, Accounting, Engineering, Project Management, Computer Science, Management
Skills for Onboarding Analyst
Desired skills for onboarding analyst include:
Desired experience for onboarding analyst includes:
Onboarding Analyst Examples
Onboarding Analyst Job Description
- Handle queries from internal and external partners and clients
- Perform routine reporting and analysis contributing to recommendations for the business unit based on their needs for minor process improvement, along with assisting in small to medium projects within business unit
- Perform routine reporting and analysis within existing reporting models, but also make minor adjustments to reporting models
- Develop solutions for routine and less complex problems for the business unit
- Makes recommendations that best meet clients business objectives
- Efficiently managing the requests in their pipeline while providing relevant status updates to end users
- Previous exposure in working with & communicating to senior stakeholders
- An in depth understanding of the system development lifecycle
- Experienced as a business analyst, working on reference data-related projects in the Financial Services industry
- An excellent communicator, who is fluent in English (written/verbal)
- No licenses required, Series 7 & 63 a plus
- Strong research, writing and communication skills with the ability to communicate information and ideas in spoken or written form so that others will understand
- Master’s degree or higher of equivalent work experience
- Four to Six year’s professional experience in financial services
- Two to three years of account onboarding or related exposure – investment operations, derivatives, country registration, custody
- Exposure to derivative contract negotiations
Onboarding Analyst Job Description
- Manage various workflows and monitor status on an on-going basis
- Monitor and assign tasks and requests to team members
- Provide timely response and resolution to support daily operations of Billing and Revenue Accounting teams, such as billing set-up changes and error investigation
- Provide timely response and resolution to clients inquiries
- Maintain client account records by creating folders to contain billing related documents and documenting billing arrangements
- Monitor various errors and exception reports and address issues timely
- Identify and track open items, provide timely status update to team and supervisors
- Identify and escalate issues or concerns to supervisors when necessary
- Serve as a subject matter expert for various process and system enhancement projects
- Manage new requests and renewal requests received from the Front Office and / or the client and oversee the end to end on-boarding process
- Excellent client service skills and customer focus
- May be required to travel to other FTI locations for training and meetings
- May be required to travel for industry conferences
- Conduct onboarding of institutional, corporate, commercial clients and internal users to multiple electronic platforms (ScotiaFX, FXall, 360T, Bloomberg, etc)
- Provide GFX centers with support and appropriate solutions to various client requirements and/or inquiries
- Coordinate onboarding process with external vendors, admin team & technology teams when required
Onboarding Analyst Job Description
- Ensure all desktop procedures and policies are enforced, updated and performed
- Update key metrics and statuses on exception resolution for accounts across multiple lines of businesses supported by Reference Data
- Perform new client adoptions and periodic reviews for clients by confirming KYC data requirements, collecting relevant KYC information, undertaking research via internal and external sources, gathering and analyzing KYC documentation in accordance with regulatory and DB AML policy requirements
- Analyze AML risks associated with the client
- Create, consolidate, publish organization charts for GCP
- Maintain GCP group information sharing workspaces
- Provide support to GCP for group meetings, including facility and catering arrangements, ground transportation, group travel requests, invite list management, onsite support
- Facilitate GCP team member awards program including nominations, award winner selection and award package order/distribution
- Monitor and report on GCP employee training taken, including the mandatory Marketing Compliance training
- Assist with communicating policies/procedures to educate team members and provide general Operational support
- Help to investigate non-completed transactions executed through these electronic platforms when required
- Communicate with internal partners in order to obtain required information for onboarding
- Learn new electronic platform functionalities and communicate the relevant information to clients and staff
- Provide training for clients and internal partners on electronic platforms
- Maintain system configuration / static data in the eFX System (pricing ,margin, etc)
- Execute ongoing maintenance processes
Onboarding Analyst Job Description
- Review processes associated with GCP and onboarding
- Coordinate the onboarding activities of all new hire employees to the corporate Marketing department
- Arrange necessary equipment and system access to be available on 1st day
- Confirm / secure space assignment
- Prepare 1st day agenda and provide to the new employee prior to start date
- Check in with employees periodically in the first 30 days and at periodic intervals thereafter to address questions they may have
- Maintain Marketing-specific new hire and on-boarding online sites
- Responsible for completing KYC, opening of current accounts and setting up of domestic cash management products and services such as BACS, internet banking and SWIFT
- Ensure all mandate amendments are submitted accurately and efficiently to third party suppliers
- Maintain effective reporting tools and controls in order to provide progress updates to internal and external stakeholders
- Superior technical skills developed through relevant academic or work experience
- Desire to learn new technologies related to foreign exchange
- Experience in trouble-shooting technology solutions
- Ability to translate user expectations to technical system setup
- Strong communication skills with a professional manner through multiple channels (telephone, webinar)
- Strong PC skills including MS Office (Excel & PowerPoint), , the ability to learn new applications
Onboarding Analyst Job Description
- Responsible for liaising with customers and coverage to ensure timely resolution to issues that arise during the course of onboarding or mandate amendments
- Consistently demonstrating full ownership of the onboarding process from point of hand-off by the respective coverage point to handover with clear communication to all key stakeholders throughout
- Taking accountability for checking of work completed by other parties as required, using access to systems to verify that instructions have been carried out in accordance with requirements
- Maintaining, and proactively develops, sound knowledge of KYC/Product/Credit to enable single ownership and support of customers through additional product set up and the on-boarding process
- Ensuring adherence of the team to current procedures in place and any new procedures added
- Building positive relationships with the Global Corporate customer base
- Resolving problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents
- Coordinate trade agreement legal negotiation and operational onboarding
- Respond to requests for KYC and other information from new counterparties
- Monitor and respond to margin calls
- Ability to maintain a calm disposition in a high pressure environment
- Knowledge of foreign exchange electronic platforms would be an asset
- Bilingual in French and English, with good oral skills
- Be a central point of contact between regulators, compliance officer contacts for the daily/monthly/quarterly reporting for FX, Derivatives, FI, Cash, Trade and Loan
- Ensure proof & control procedures are performed to ensure accurate reconciliation between regulatory reporting and system data for submissions
- Collaborate with Market Operation team and Client Onboarding team on BAU processes